Risk Management Administrator

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The County Executive Office Risk Management Division is currently accepting applications for Risk Management Administrator/Liability Manager. This position is responsible for organizing, implementing, and guiding operations for the County’s General Liability program. The Risk Management Administrator/Liability Manager will also be responsible for claims investigations, contract management, litigation management, training, threat assessment and duties as assigned while working with other divisions or departments.

The ideal candidate will possess the ability to work collaboratively and communicate effectively with all levels of County staff, members of the public, and other stakeholders integral to the assigned programs and will demonstrate skills in supervision, program management, research, and negotiations. The individual selected for this position must have a high level of understanding of general liability claims, government tort/non-tort practices and policies and must be able to develop clear, concise written reports and materials, present complex information, and identify and develop recommendations.

This classification serves at the pleasure of the Appointing Authority and has no specific term and no right to continuous employment (unclassified - at will).

Placer County offers a comprehensive benefits package to employees, including:

• Management leave: 100 hours per year*
• Holidays: 14 paid holidays per year, 2 of which are floating holidays*
• Vacation leave: 10 days/year with ability to accrue 25 days/year
• Sick leave: 12 days/year*
• Cafeteria plan: $5,000 per year to use towards 401(k), dependent care, medical co-insurance, or cash*
• Medical, dental, and vision insurance available for employees and dependents
• Deferred compensation with 401(k) contribution matches up to $1,500/year
• $50,000 life insurance policy at no cost to employee
• CalPERS retirement plans
• Retiree medical insurance
• Education allowance: up to $1,200 per year
• Annual vacation cash out: up to 100 hours may be cashed out each year
• Bilingual incentive: incumbents may be eligible for bilingual incentive pay depending upon operational needs and certification of proficiency.

*Amounts will be prorated for part-time employees and employees hired after the first of the year.

The information above represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire about the most current benefit package during hiring interviews or by contacting the Human Resources Department. For a detailed listing of benefits, please click here to view Management benefits.

For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website.

(Unclassified)

To plan, organize, and direct the activities of General Liability within the Risk Management division of the County Executive’s Office or Workers' Compensation program within the Human Resources department; to coordinate activities with other divisions or departments.

The Administrator level recognizes positions that provide full first-line, direct supervision to employees within a work section and/or assumes substantive and significant programmatic responsibility in a defined area or specialty.

Receives general direction from assigned management staff.

Exercises direct supervision over professional, technical or clerical personnel.

Duties may include, but are not limited to, the following:

When assigned to General Liability:

• Administer the County's general liability activities including claims administration, administration of the self-insurance funds, safety program and loss prevention, loss control, and insurance management; settle claims within authorized limit as appropriate; recommend settlement or rejection as appropriate.
• Administer and provide investigation services related to liability claims.
• Recommend and implement section goals and objectives; establish performance standards and methods for general liability program administration and investigation services; develop and implement policies and procedures.
• Plan, develop and oversee the work of staff and third party administrators involved in general liability administration and investigation services.
• Evaluate operations and activities of assigned unit; implement improvements and modifications; prepare various reports on operations and activities.
• Perform inspections of County facilities; recommend improvements, procedural changes and purchases to correct identified safety problems.
• Review and approve all safety equipment requisitions submitted for procurement.
• Conduct investigations of employee and public injuries, and hazardous exposures.
• May act as Secretary to the County Safety Board.
• Represent the County at meetings and administrative hearings.
• Participate in budget preparation and administration; prepare cost estimates for budget recommendations, including funding levels for the County's general liability insurance program; submit justifications for staff, supplies, and equipment; monitor and control expenditures.
• Participate in the selection of staff; coordinate staff training; conduct performance evaluations; recommend discipline; implement discipline procedures as directed.
• Build and maintain positive working relationships with co-workers, other County employees and the public using principles of good customer service.
• Answer questions and provide information to the public; investigate complaints and recommend corrective action as necessary to resolve complaints.
• Perform related duties as assigned.

It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below.

Experience and Training
Any combination of experience and training that would provide the required knowledge and abilities is qualifying.  A typical way to obtain the required knowledge and abilities would be:

Experience: Five years of increasingly responsible experience in safety, insurance, workers compensation or public entity liability administration or claims adjustment, including two years of supervisory responsibility.

Training: Equivalent to a Bachelor's degree from an accredited college or university with major course work in business or public administration, risk management or a related field.

Required License or Certificate:

• Some positions may be required to possess an Insurance Adjustor's license issued by the State of California Department of Consumer Affairs.
• May need to possess a valid driver's license as required by the position.  Proof of adequate vehicle insurance and medical clearance may also be required.

Knowledge of:

• Principles and practices of liability or workers compensation program administration, including government tort claims procedures under California law.
• Principles and practices of investigative techniques, evidence preservation and accident reconstruction.
• Pertinent local, State and Federal rules, regulations and laws relating to general liability, workers compensation and employee safety and health.
• Medical and technical terminology associated with Worker's Compensation.
• General risk management concepts, policy development and implementation.
• Modern office procedures, methods and computer equipment.
• Principles and practices of research, analysis and management.
• Budgeting procedures and techniques, including administration of special funds.
• Principles of supervision, training and performance evaluations.
• Principles and practices of work safety.

Ability to:

• Organize, implement and direct general liability or workers compensation and investigation services operations/activities.
• On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures.
• On a continuous basis, sit at desk for long periods of time; intermittently walk, stand, bend, squat, climb, kneel or twist while performing field investigations; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and communicate through written means; and lift light weight.
• Interpret and explain pertinent County and Department policies and procedures.
• Perform the most complex work of the unit.
• Assist in the development and monitoring of an assigned program budget.
• Develop and recommend policies and procedures related to assigned operations.
• Establish and maintain effective working relationships with those contacted in the course of work.
• Communicate clearly and concisely, both orally and in writing.
• Supervise, train and evaluate assigned staff.

Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S.  For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn.

Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over),  marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation.