Recruitment #2305-0861-001


About Tucson Water:

Tucson Water is the second-largest water utility in Arizona, serving over 730,000 customers over a 390 square mile service area. With 350 days of sunshine a year, Tucson offers an array of activities, including parks, hiking trails, entertainment, recreation, local breweries, resorts, golf courses, restaurants, and ample shopping opportunities make Tucson one of Arizona's great places to live.

About the Business and Organizational Support Service Division:
This Division provides a variety of services necessary to the business operations of the utility including asset management, financial management, forecasting, rate development and organizational development services. This is an exciting time to join our team as we are in the midst of a variety of transformational change initiatives that are modernizing many aspects of our utility’s business processes. This change includes the configuration, implementation, and ongoing management of several critical software systems.  

About the Position:

The Tucson Water department is seeking a highly motivated individual to join the Enterprise Asset Management Support Section in the Department's Business and Organizational Support Services Division.  The successful candidate will have the opportunity to lead the Planner Scheduler team in serving the whole department with asset management work practices, life cycles, and business processes.

This position will also include change management opportunities; conduct operations workflow analysis to determine efficiencies and make recommendations; develop and document standards and procedural guides; partner with the  various subject matter experts in key processes for asset management practices throughout the department; work alongside the Digital Utility Analysis team to help scope and develop reports to support operations and serve as audit tools to identify further training and business process improvement opportunities to improve decision making.

The ideal candidate will be detail and multi-task oriented, adaptable to evolving and shifting priorities, strong leadership skills, excellent communication skills and a desire to work as part of a team that values collaboration, innovation, and initiative.   


The City of Tucson offers a wide range of generous benefits for eligible employees. Some of those benefits include:

· Medical: Choice between a high deductible plan (HSA or HRA), or Network plan

· Dental: Choice between a national dental PPO and a local dental HMO

· Vision: Coverage for annual eye exam and glasses or contacts, plus LASIK

· Life: City-paid coverage for you & dependents, plus option to buy more

· Long-Term Disability: Income replacement of up to 60% of your base salary in the event of a qualifying disability

· Employee Assistance Program: Enhance your wellbeing when life doesn’t go as planned

· Flexible Spending: Pay for qualified health and dependent care expenses using pretax dollars

· Colonial Voluntary Benefits: Financial help in the event of cancer, hospitalization, accident, and more

Your Security and Future

· Pension: Generous pension plans that help both civilian and public safety employees retire more comfortably

· Deferred Compensation: Save more toward a comfortable retirement with a 457(b) plan

· Training & Tuition Assistance: Pursue your dream through internal training or financial help toward a degree

· Back-Up Care: Care for your loved ones when your regular care is unavailable

Your Peace of Mind

· Paid Parental Leave: Six (6) weeks paid leave when you welcome a child, plus other generous leave policies for FML, Medical and USERRA

· Paid Time Away: New hires enjoy 37 days of paid time off in the first year, with time increasing steadily thereafter (In year one: 13 accrued days of vacation, 13 accrued days of sick leave, and 11 paid holidays)

· Employee Discounts: Generous discounts, ranging from car rentals to computers, gifts to groceries, electronics to entertainment

· Social Connectedness: Forge connections with the community we serve through paid volunteerism and payroll-deducted charitable giving

For a full description of benefits offered to eligible employees, or to inquire further about the City of Tucson's benefits options, please visit: https://www.tucsonaz.gov/hr/employee-benefit-snapshot

General Description

Leads personnel in conducting complex operational and workflow analysis to determine efficiencies and makes recommendations. Monitors and supports regulatory information, maintains management software application system, identifies funding opportunities, and coordinates grants.

Essential Functions

This is a lead position affording guidance to other positions performing the same tasks. This lead position also reviews workloads, assigns work and coaches employees with specialized instructions and practices for job accomplishments. Lead personnel may contribute to other employees' performance evaluations, assist with the hiring process by interviewing and making recommendations and providing input to supervisory staff.

Conducts operational and workflow analysis by interviewing, facilitating meetings, researching, preparing reports containing costs and ratios, preparing recommendations for presentations, assisting with procedure and program implementation and development of performance measurements. Assists with facilitating change processes.

Monitors regulatory information by reviewing newsletters, action briefings, and related periodicals, staying current on relevant issues, and maintaining files and materials to use as reference for regulatory matters.

Manages and coordinates maintenance management software application system by ensuring that data entry process and reporting capabilities operate efficiently, are properly maintained, and are of sufficient quality.

Coordinates grant proposals, projects and controls grant related expenditures, and provides financial reports to grantors. Identifies funding by reading journals, periodicals, newsletters, newspapers, and reports, and communicates with the City's lobbyist to determine appropriate grant opportunities.

Researches and writes detailed reports by conducting surveys, researching, compiling data, creating plans for staffing, equipment and budgetary impact.

Coordinates special projects by designing and purchasing necessary
commodities, creating campaigns, composing written materials, and developing presentations.

Assists with capital projects, programs management, and new program development, and coordinates programs and policies with outside agencies.

Conducts research and assists in the development of a Unit's budget.

Designs, develops, and coordinates training programs including tracking and reporting systems.

Minimum Qualifications

Minimum Education Level & Type: Bachelor's Degree

Minimum Experience Qualifications: At least 5 years experience based on specialty and/or human resources, work process analysis, municipal funding and grants, program evaluation, surveying and statistical analysis work efficiencies management or other related fields

Preferred Qualifications

5 years of experience in planning and scheduling or asset management practices

Selection Plan

**You are encouraged to print this bulletin because it contains important dates and information that will not be available online once this position closes.**

PLEASE NOTE: Resumes must be uploaded as a PDF or Word document to be considered. Failure to upload your Resume in the application will be considered an incomplete application.

All applicants will be required to submit a resume under the "Resume" tab as part of the online application, as your resume will be reviewed and scored during the testing process.  Please ensure your application contains the required resume prior to submission. 

Applicants who meet the minimum qualifications will be evaluated on the education and work experience in their employment profile and the responses to their supplemental questions. The highest scoring applicants will then be invited to participate in an Oral Board interview.   

· Oral Board Interviews will be held June 28, 2023 and June 29, 2023 if additional times are necessary. 

Upon completion of all examination processes, the highest scoring applicants will be placed on the Civil Service Employment List.  An applicant's ranking on the Civil Service list will be based on their final score which will be calculated as:      

· 10% of your rating for education and work experience

· 20% of your rating for resume review

· 70% of your oral board interview   

This recruitment will establish a civil service list that may be utilized to fill vacancies occurring at Tucson Water within the next 6 months.

· Final selection interviews will be held July 5, 2023 following the creation of a civil service list. 

Veterans, Native American, or Disability preference points will be added to the final score for those that are placed on the Civil Service Employment List.  If you qualify for preference points as outlined in the Employment Profile, you must upload your documentation as part of the application process. You may also email the documentation to Ashley Tellez; Ashley.Tellez@tucsonaz.gov. The DD 214 must be a copy that indicates characterization of service.  

If you are in need of an Americans with Disabilities Act-related accommodation during the testing process, please contact Ashley Tellez; Ashley.Tellez@tucsonaz.gov. at least 48 hours prior to the evaluation.

Pre-employment Medical Testing Requirements


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To ensure accurate payroll information for tax purposes, the successful candidate will need to provide their original Social Security Card or original letter from the Social Security Administration with their social security number prior to beginning work with the City of Tucson.

The City of Tucson hires lawful workers only - US citizens or nationals and non-citizens with valid work authorization - without discrimination. Federal immigration laws require all employers to verify both the identity and employment eligibility of all persons hired to work in the United States. In its efforts to meet the law's requirements, the City of Tucson participates in the E-Verify program established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to aid employers in verifying the eligibility of workers.

Retired City of Tucson employees receiving benefits from the Tucson Supplemental Retirement System who are considering reemployment with the City should be aware that pursuant to Section 22-37(g) of the Tucson City Code, retirement benefits shall be suspended during the period of reemployment with the City of Tucson unless you have been separated at least twelve consecutive months before returning to work AND you return to a non-permanent employment classification. Creditable service does not accrue during any reemployment period.