MANAGEMENT ASSISTANT - CODE ENFORCEMENT

ENVIRONMENTAL AND GENERAL SERVICES DEPARTMENT

Recruitment #2305-0233-001

Introduction

* * * THIS POSITION IS ONLY OPEN TO CURRENT ENVIRONMENTAL AND GENERAL SERVICES DEPARTMENT PERMANENT AND PROBATIONARY EMPLOYEES * * *

To remain eligible, you must maintain your permanent or probationary Civil Service employment status through the actual date of transfer. If you are not a current permanent or probationary Civil Service employee at the date of transfer, you will not be eligible for this position. Non-permanent or appointed employees are not eligible. The Eligibility List may be used by any City department with an approved vacancy to fill in the next 6 months. Selection will be made in accordance with CSR III, Section 2. The list of employees eligible for consideration will remain in effect for 6 months after their names are provided to the hiring authorities. Examination results and current status will be communicated by email. 

The Environmental & General Services Department is seeking a highly qualified, dedicated, dependable, motivated, and customer-oriented professional to assist the Code Enforcement Division of the department. The position will be instrumental in assisting in achieving the departmental mission of promoting safety, livability, and economic vitality via the application of City codes and standards. Applicants should be solution focused, an expert in clear concise communication, and enjoy resolving challenging problems with a customer-centric attitude. 

General Description

Supervises and implements administrative and management functions and activities. Prepares and monitors the division budget, making corrections, adjustments and changes as necessary. Assists department personnel in providing desired and cost effective services and facilities to the public.

Essential Functions

Supervises and coordinates the equivalent of two or more fulltime employees and all assigned work in a unit ensuring timely and quality activities to respond to the needs of the City, community, department, and unit.

Assists with the implementation, evaluation and interpretation of department policies, projects and procedures.

Manages, coordinates, and determines priorities of work load, monitoring levels of resources, establishing time lines, assigning work, monitoring progress, recommending changes and suggestions, writing, reviewing and editing reports prepared by staff, and approving completed projects and reports.

Implements controls for appropriate unit staffing and effectiveness by participating in the recruitment and hiring of employees, making recommendations on employee discipline, and other human resources issues, evaluating and managing employee performance, discussing and identifying personnel issues and facilitating resolutions, promoting positive morale in the unit, ensuring staff is trained appropriately for maximum performance, and providing leadership and guidance.

Contributes to the needs of the community and City by implementing and causing others to implement the organization's values and strategies by leading through example, competency, and accountabilities.

Provides customer service to internal and external customers by responding to information requests, conducting research, providing solutions to problems, correcting errors, and ensuring compliance with local, state, and federal regulations and codes

Ensures that unit work conforms to local, state, and federal governmental regulations, and other applicable rules and requirements.

Prepares and monitors budgets by discussing current needs, reviewing and identifying budget cuts, researching and answering questions regarding changes, tracking expenditures, establishing and monitoring cost accounting systems, procuring supplies and equipment, monitoring and preparing projected expenditures and revisions, monitoring purchase requisitions and orders, and preparing required documentation and reports.

Coordinates and monitors contracts by identifying the format for advertising, overseeing request creation, monitoring the selection process, authorizing final requests for contract awards and amendments, authorizing payment, overseeing monthly invoicing and final close out of contract and ensuring contractor performance.

Performs administrative tasks by analyzing and revising systems operations and procedures, coordinating departmental activities, participating in the development of policies, evaluating requests for materials and equipment, and overseeing inventory controls, developing and preparing reports and recommendations, researching and preparing drafts of various documents, maintaining spreadsheets and databases, organizing travel and responding to inquiries.

Provides information to the public by preparing and providing written materials, conducting seminars and training classes, answering questions, attending public meetings and monitoring activities of committees and commissions.

Performs related duties such as: obtaining property owners lists and assessed values, coordinating election boards, maintaining network hardware and software, monitoring security, overseeing building and facility management, serving as the division safety representative, monitoring legal advertisements, coordinating telecommunications needs, and ensuring timely reporting to government agencies.

Assists with personnel actions including employee hiring processes, training sessions, identifying, researching, and analyzing employee issues, documenting findings and actions and suggesting resolutions.

Maintains financial aspects of the division including liens and lien releases

Participates in division projects as assigned.

Minimum Qualifications

Valid Arizona Driver's license

Minimum Education Level & Type: Bachelor's Degree

Minimum Experience Qualifications: At least 2 years budgeting, finance, customer service, and/or supervisory experience. “Supervisory” is defined as having supervised at least 1 full-time employee (FTE)
***Equivalent combination of experience and education will be considered for qualification***

Preferred Qualifications

Knowledge of and experience with EnerGov system, Permits Plus, MapTucson, and Naviline
Two years or more of supervisory experience in customer service, budget, and finance
Intermediate to advanced skills with Microsoft Office and case management systems

Selection Plan

As part of the online application process all applicants are required to submit a resume and cover letter under the "Resume" tab.  A resume and cover letter are required to be uploaded or emailed to EGSD_HR@tucsonaz.gov no later than the close date and time of this recruitment.  Your application will be considered incomplete and will not receive any further review if not uploaded or emailed by the deadline referenced above.

Applicants who meet the minimum qualifications will be evaluated on the education and work experience in their employment profile, their resume/cover letter, and the responses to their supplemental questions. The top ten (10) highest scoring applicants will then be invited to participate in a Panel Board Interview. 

  • Panel Board Interviews will be held on June 14, 2023

Upon completion of all examination processes, the highest scoring applicants will be placed on the Civil Service Employment List.  An applicant's ranking on the Civil Service list will be based on their final score which will be calculated as:      

  • 10% of your rating for education and work experience
  • 90% of your oral board interview   

Selection interviews may be conducted.

  • Selection Interviews may be held on June 23, 2023

This recruitment will establish a civil service list that will be utilized to fill vacancies occurring within the next 6 months.

If you are in need of Americans with Disabilities Act-related accommodation during the testing process, please contact Demetria Lopez at Demetria.Lopez@tucsonaz.gov at least 48 hours prior to the evaluation.

Conclusion

You are encouraged to print or save this bulletin because it contains important dates and information that will not be available online once this position closes.

Additionally, communication during this process will be sent via email, so please ensure your browser accepts emails from jobs@tucsonaz.gov and check your email account regularly. Failure to respond or follow instructions may result in disqualification.

All email inquiries should be directed to the individuals listed below:

Demetria Z. Lopez, 520-837-6359 or email: Demetria.Lopez@tucsonaz.gov

Marissa Horninger, 520-837-5015 or email: Marissa.Horninger@tucsonaz.gov

Pre-employment Medical Testing Requirements

None

Bulletin Footer

To ensure accurate payroll information for tax purposes, the successful candidate will need to provide their original Social Security Card or original letter from the Social Security Administration with their social security number prior to beginning work with the City of Tucson.

The City of Tucson hires lawful workers only - US citizens or nationals and non-citizens with valid work authorization - without discrimination. Federal immigration laws require all employers to verify both the identity and employment eligibility of all persons hired to work in the United States. In its efforts to meet the law's requirements, the City of Tucson participates in the E-Verify program established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to aid employers in verifying the eligibility of workers.

Retired City of Tucson employees receiving benefits from the Tucson Supplemental Retirement System who are considering reemployment with the City should be aware that pursuant to Section 22-37(g) of the Tucson City Code, retirement benefits shall be suspended during the period of reemployment with the City of Tucson unless you have been separated at least twelve consecutive months before returning to work AND you return to a non-permanent employment classification. Creditable service does not accrue during any reemployment period.