Emergency Medical Services Coordinator

Recruitment #2304-1003-001


The Tucson Fire Department is seeking an experienced professional to implement emergency service programs within the department. This includes planning and facilitating education and trainings and conducting quality assurance reviews, in addition to managing the certification process for paramedics and EMTs.

Essential Functions

  • Facilitates and conducts training activities and educational opportunities for department personnel.
  • Gathers data; develops implementation plan; schedules training.
  • Maintains records and monitors status of department personnel's EMS certifications.
  • Collects, analyzes and monitors data for quality assurance by developing and updating lesson plans and reviewing standards.
  • Instructs department personnel regarding equipment, procedures and theories. 
  • Acts as a liaison with other fire and EMS agencies, colleges and universities, healthcare providers, hospitals, and the general public.
  • Provides public relations by contacting other agencies to promote upcoming training programs and determines the availability and scheduling of such programs.
  • EMT course coordinator/instructor for firefighter recruit classes.
  • Administrator for the department's learning management system.

Minimum Qualifications

Minimum Education Level & Type: Associate's Degree

Minimum Experience Qualifications: At least two (2) years coordinating the delivery of fire/emergency medical services training programs, or,

An equivalent combination of education and relative experience that has equipped the applicant with the particular knowledge, skills, and abilities to perform the duties of this position will be considered.

Special Job Requirements

  • Either licensure as a registered nurse, nurse practitioner, or certification as a paramedic or physician assistant upon hire.
  • Valid Arizona driver's license upon hire.
  • Instructor certification in CPR and ACLS within one year of hire. It is possible that additional instructor certifications may be required in the future.
  • Certified as Fire Instructor I or completion of a 24-hour instructional methodology course within one year of hire.

Preferred Qualifications

  • Experience in the delivery of fire/emergency medical services training programs in a municipal or government setting.
  • Experience in quality assurance with fire/emergency medical services training programs.
  • Experience with electronic patient care documentation systems.
  • Experience with EMS instruction.
  • Bachelor's degree or above in a healthcare related field or public administration.

Selection Plan

Applicants who meet the minimum qualifications will be evaluated on the education and work experience in their employment profile and their responses to the supplemental questions. The highest scoring applicants will then be invited to participate in an oral board interview. A chronological resume is required to complete your application.

  • Oral board interviews will be held: June 15, 2023 & June 16, 2023 (if needed)
Upon completion of all examination processes, the highest scoring applicants will be placed on a Civil Service Employment List. An applicant's ranking on the Civil Service list will be based on their final score which will be calculated as follows:
  • 20% of one's rating for education and job experience
  • 80% of one's oral board interview
This recruitment will establish a Civil Service list that will be used to fill vacancies within the next six (6) months.

Veteran, Native American, or disability preference points will be added to the final score for those that are placed on the Civil Service Employment List. If you qualify for preference points as outlined in the Employment Profile, you must upload your documentation as part of the application process or email it to Pamela.Lyons@tucsonaz.gov. The DD 214 must be a copy that indicates characterization of service.

If you are in need of Americans with Disabilities Act-related accommodation during the testing process, please email Pamela.Lyons@tucsonaz.gov at least 48 hours prior to the evaluation.

Pre-employment Medical Testing Requirements

Non-NIDA Drug Test

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To ensure accurate payroll information for tax purposes, the successful candidate will need to provide their original Social Security Card or original letter from the Social Security Administration with their social security number prior to beginning work with the City of Tucson.

The City of Tucson hires lawful workers only - US citizens or nationals and non-citizens with valid work authorization - without discrimination. Federal immigration laws require all employers to verify both the identity and employment eligibility of all persons hired to work in the United States. In its efforts to meet the law's requirements, the City of Tucson participates in the E-Verify program established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to aid employers in verifying the eligibility of workers.

Retired City of Tucson employees receiving benefits from the Tucson Supplemental Retirement System who are considering reemployment with the City should be aware that pursuant to Section 22-37(g) of the Tucson City Code, retirement benefits shall be suspended during the period of reemployment with the City of Tucson unless you have been separated at least twelve consecutive months before returning to work AND you return to a non-permanent employment classification. Creditable service does not accrue during any reemployment period.