Recruitment #2302-0752-001


The Information Technology Department is seeking a dynamic team leader for an exciting opportunity as a Lead Systems Analyst. This position requires strong leadership skills along with well-rounded enterprise level application support and development experience. The ideal candidate will have strong technical, analytical and communication skills bridging the gap between business rule analysis and solution delivery.

This position requires excellent system support, analytical, and documentation skills to support the business needs of the Department and collaborate with team members across the City of Tucson. Lead Systems Analysts frequently interact with stakeholders at all levels of the organization for varying tasks. The diversity of projects, functions, and supporting technologies makes for a dynamic work environment that is both challenging and rewarding.

General Description

The lead Systems Analyst is involved throughout the entire system and software lifecycle process.  The successful candidate must demonstrate leadership skills and have the ability to guide, coach, mentor and direct the actions of others on projects, assignments, and internal teams.  In addition the Lead Systems Analyst is responsible for preparing the information and other materials required by IT Management to frame and implement decisions. This position will also design, develop, and program system operations, and manage projects for the computer resolution of business problems at an Enterprise Level.

Essential Functions

An essential function of this Lead System Analysts is to be an Application Programmer The Application Programmer Level 3 (Lead) will have additional requirements beyond those required for a level 2 (ie Systems Analyst). Areas where there are new or enhanced requirements are highlighted in bold. While many of the KSA's and Essential Functions are similar, an Application Programmer at the third level is expected to have an even broader, deeper level of knowledge and skill and the ability to pass that knowledge on to others. Designs, creates, and implements Class Models. Mentors one or more Application Programmer level 2 or level 1 positions. Leads a development team. Contribute technical reviews to staff's annual evaluations

Other essential functions include but are not limited to:

  • Lead an analysis team
  • Manage a project including the leading of a project implementation team
  • Mentor two or more Systems Analysts, IT Analysts, or IT Specialists
  • Research industry best practices, processes and tools
  • Manage lifecycle for all assigned subjects
  • Serve as contact for all assigned customers and subjects
  • Ensure proper data flow throughout all assigned subject areas
  • Ensure proper documentation of subjects and cross training of team members
  • Research and evaluate business and technical needs and make recommendations for technical improvement
  • Recommend risk mitigation strategies
  • Recommend team and individual training plans
  • Perform technical review of team members' work and provide input to the annual evaluations

Minimum Qualifications

Minimum Education Level & Type: Master's Degree

Minimum Experience Qualifications: At least 5 years experience in information technology, performing Systems analysis, design programming, testing and implementation of computer based information systems at an Enterprise Level

Preferred Qualifications

Master's degree in Computer Science, Information Technology, Management Information Systems, GIS, other closely related field, or equivalent work experience.

Strong candidates will work well in teams, possess a high-level of curiosity, and be motivated to improve service delivery through data and technology.

Have the knowledge, skills, and abilities to:

  • Research and evaluate business and technical needs and make recommendations for technical improvement.
  • Recommend risk mitigation strategies.
  • Implement technical solutions.

Expert skills in systems analysis and design with a background in programming are strongly preferred. Candidates should understand and have practice with multiple coding languages (such as SQL, Python, PowerShell, JavaScript, etc…) and the ability to write scripts to automate business processes. 

Selection Plan

Applicants who meet the minimum qualifications will be evaluated on the education and work experience in their employment profile and the responses to their supplemental questions. The highest scoring applicants will then be invited to participate in an Oral Board interview.

  • Virtual Oral Board Interviews will be held March 23, 2023

Upon completion of all examination processes, the highest scoring applicants will be placed on an Eligibility List.  An applicant's ranking on the list will be based on their final score which will be calculated as:

  • 20% of your rating for education and work experience
  • 80% of your oral board interview

This recruitment will establish a civil service list that will be utilized to fill vacancies occurring within the next 6 months.

Veterans, Native American, or Disability preference points will be added to the final score for those that are placed on the Civil Service Employment List.  If you qualify for preference points as outlined in the Employment Profile, you must present your documentation at the time of your interview.  The DD 214 must be a copy that indicates characterization of service.

If you are in need of Americans with Disabilities Act-related accommodation during the testing process, please email Erin.Gallego@tucsonaz.gov at least 48 hours prior to the evaluation.  


Communications throughout this process will be sent via email exclusively so please ensure your browser accepts emails from jobs@tucsonaz.gov and check your email account regularly.  Failure to respond or follow instructions will result in disqualification.  All email inquiries should be directed to Erin Gallego at Erin.Gallego@tucsonaz.gov.

Pre-employment Medical Testing Requirements


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To ensure accurate payroll information for tax purposes, the successful candidate will need to provide their original Social Security Card or original letter from the Social Security Administration with their social security number prior to beginning work with the City of Tucson.

The City of Tucson hires lawful workers only - US citizens or nationals and non-citizens with valid work authorization - without discrimination. Federal immigration laws require all employers to verify both the identity and employment eligibility of all persons hired to work in the United States. In its efforts to meet the law's requirements, the City of Tucson participates in the E-Verify program established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to aid employers in verifying the eligibility of workers.

Retired City of Tucson employees receiving benefits from the Tucson Supplemental Retirement System who are considering reemployment with the City should be aware that pursuant to Section 22-37(g) of the Tucson City Code, retirement benefits shall be suspended during the period of reemployment with the City of Tucson unless you have been separated at least twelve consecutive months before returning to work AND you return to a non-permanent employment classification. Creditable service does not accrue during any reemployment period.