Tucson Water's Maintenance Divsion

Recruitment #2211-5806-001


Tucson Water is the second largest water utility in Arizona, serving over 730,000 customers over a 390 square mile service area. Tucson Water is recognized internationally as a leader in water conservation, sustainability, and service. Our employees are proud stewards our community’s most precious natural resource, working to embody the utility’s motto of “Pride In Service.”

The Tucson Water Department is seeking a motivated team player with excellent attention to detail to join our Enterprise Asset Management (EAM) team.  The EAM system was recently upgraded to Hexagon EAM and we are expanding the use of the system throughout the department.  The successful candidate will join a dynamic team that is playing an integral role in Tucson Water’s transition to a digital utility.

City-Wide Benefits 
• Medical: Choice between a high deductible plan (HSA or HRA), or Network plan. 
• Dental: Choice between a national dental PPO and a local dental HMO. 
• Vision: Coverage for annual eye exam and glasses or contacts, plus LASIK. 
• Life: City-paid coverage for you & dependents, plus option to buy more. 
• Long-Term Disability: Income replacement of up to 60% of your base salary in the event of a qualifying disability. 
• Employee Assistance Program: Enhance your wellbeing when life doesn’t go as planned. 
• Flexible Spending: Pay for qualified health and dependent care expenses using pretax dollars. 
• Colonial Voluntary Benefits: Financial help in the event of cancer, hospitalization, accident, more. 

Your Security and Future 
• Pension: Generous pension plans that help both civilian and public safety employees retire more comfortably. 
• Deferred Compensation: Save more toward a comfortable retirement with a 457(b) plan. 
• Training & Tuition Assistance: Pursue your dream through internal training or financial help toward a degree. 
• Education Assistance, Reimbursement, and Qualified Loan Repayment Assistance Program: Get assistance paying off your student loan debt. 
• Back-Up Care: Care for your loved ones when your regular care is unavailable. 

Your Peace of Mind 
• Paid Parental Leave: Six (6) weeks paid leave when you welcome a child, plus other generous leave policies for FML, Medical and USERRA. 
• Paid Time Away: New hires enjoy 37 days of paid time off in the first year, with time increasing steadily thereafter (In year one: 13 accrued days of vacation, 13 accrued days of sick leave, and 11 paid holidays). 
• Employee Discounts: Generous discounts, ranging from car rentals to computers, gifts to groceries, electronics to entertainment. 
• Social Connectedness: Forge connections with the community we serve through paid volunteerism and payroll-deducted charitable giving.

General Description

This classification is responsible for maintaining asset data in the Enterprise Asset Management (EAM) system and will work closely with Planners, Business Analysts, Supervisors, and Utility Technicians to ensure the accuracy and completeness of our asset data.  This work is foundational to the Utility’s desire to improve the quality of our data and allow managers to make data driven decisions.

Essential Functions

Documents task time on assigned EAM Work Orders, work order estimates, flag repeats/returns, on-call orders and projects for introduction of data into dash boards and metrics. Provides asset specific data into FCM dashboards and metrics on a weekly, monthly and quarterly requirement.

Executes assigned tasks to manage and monitor the EAM database data and functionality.

Performs data analysis for data integrity, accuracy and error correction.

Identifies trends in data inaccuracies and provide input on correcting through either interface or application constraints.

Builds Excel upload sheets using drawing knowledge and established processes.

Develops reports using Excel documents exported from various software programs.

Collaborates, coordinates, receives, reviews and analyzes assessment data from field technicians, assessment teams and others specific to the asset. Maintains baselines and updates for all identified assets to be cataloged and tracked.

Provides data and analysis for work orders, projects and estimates by reviewing and analyzing job requests; researching past requests; comparing cost estimates by trade as they pertain to the asset.

Identifies trends in data inaccuracies and provide input on correcting through either interface or application constraints.

Assists professional planning staff by compiling, evaluating, analyzing, and illustrating, and by preparing descriptive materials and illustrations for presentations.

Creates map graphics as required for display.

Minimum Qualifications

Minimum Education Level & Type: 6 months post High School

Minimum Experience Qualifications: At least 2 years of experience utilizing Computerized Maintenance Management or Enterprise Asset Management systems.

Valid and Unrestricted Class D - Driver's License

Preferred Qualifications

The ideal candidate will possess the above minimum qualifications as well as have relevant experience in the areas of: 
  • Basic understanding of Microsoft Excel
  • Good organizational skills
  • Excellent attention to detail
  • Ability to work with people from multiple disciplines

Selection Plan

You are encouraged to print this bulletin because it contains important dates and information that will not be available online once this position closes. 

Applicants who meet the minimum qualifications will be evaluated on the education and work experience in their employment profiles and the responses to their supplemental questions.  The highest scoring applicants will then be invited to participate in a virtual Oral Board Interview.

  • Virtual Oral Board Interviews will be held the week of December 12, 2022
Upon completion of all examination processes, the highest scoring applicants will be placed on the Civil Service Employment List.  An applicant’s ranking on the Civil Service Employment List will be based on their final score which will be calculated as:

  • 10% of the rating for education and work experience
  • 90% rating for the Oral Board Interview 
Selection interviews may be conducted post-list by the hiring manager. 

This recruitment will establish a Civil Service Eligibility List that will be utilized to fill all vacancies within Tucson Water occurring within the next 6 months. 

Veterans, Native American, or Disability preference points will be added to the achieved score for those that are placed on the Civil Service Eligibility List. If you qualify for preference points as outlined in the Employment Profile, you may upload your documentation as part of the application process or email it to The DD 214 must be a copy that indicates a characterization of service. 

If you are in need of an Americans with Disabilities Act related accommodation during the testing process, please contact Jocelyn D. Maez at at least 48 hours prior to the particular evaluation. 


Communication during this process will be sent via email to the email address on file, so please ensure your browser accepts emails from and check your email account regularly; this may include your junk box/spam filter. Failure to respond or follow instructions may result in disqualification.

Pre-employment Medical Testing Requirements


Bulletin Footer

To ensure accurate payroll information for tax purposes, the successful candidate will need to provide their original Social Security Card or original letter from the Social Security Administration with their social security number prior to beginning work with the City of Tucson.

The City of Tucson hires lawful workers only - US citizens or nationals and non-citizens with valid work authorization - without discrimination. Federal immigration laws require all employers to verify both the identity and employment eligibility of all persons hired to work in the United States. In its efforts to meet the law's requirements, the City of Tucson participates in the E-Verify program established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to aid employers in verifying the eligibility of workers.

Retired City of Tucson employees receiving benefits from the Tucson Supplemental Retirement System who are considering reemployment with the City should be aware that pursuant to Section 22-37(g) of the Tucson City Code, retirement benefits shall be suspended during the period of reemployment with the City of Tucson unless you have been separated at least twelve consecutive months before returning to work AND you return to a non-permanent employment classification. Creditable service does not accrue during any reemployment period.