Recruitment #2205-0851-001


The Business Services Department is seeking motivated, dependable, and experienced professionals to serve as Wage/Revenue Investigators. These individuals would be part of the Business Services Department financial team that serves with integrity, professionalism, and strives for excellence in serving the Tucson business community.

General Description

Conducts investigations of businesses to ensure compliance with minimum wage, business license and sales tax requirements. Provides information and assistance to the public and assists with the resolution of minimum wage inquiries, business license, sales tax, and related fee delinquency problems. Identifies and discusses payroll discrepancies, schedules, collection issues, suggests resolutions, provides guidance, and educates taxpayers on the City Tax Code and minimum wage. Performs fieldwork at seasonal - all day events to license vendors and collect taxes.

Essential Functions

Enforces business license codes by locating taxpayers, conducting investigations, processing and providing information regarding liquor license applications, issuing citations and forced business closures, interacting with attorneys in preparation for legal action, making court appearances, researching incomplete license applications and aiding police in investigations.

Collects delinquent tax and business license fees by contacting taxpayers, maintaining activity logs and records, collecting checks and fees, processing payments, computing claims, and responding to the public regarding tax and business license fees inquiries, preparing spreadsheets and collection letters.

Performs financial duties by processing payments and making entries into tax software program, researching discrepancies, and establishing payment arrangements with taxpayers.

Initiates legal action to collect privilege tax and licensing fees, including bankruptcies and preparing legal documents.

Minimum Qualifications

Minimum Education Level & Type: 6 months post High School

Minimum Experience Qualifications: At least 2 years experience in revenue collections and public contact

Preferred Qualifications

Experience analyzing payroll, banking records, and financial statements.

Experience interacting with the public and managing unsatisfied individuals.

Experience composing professional and business correspondence.

Selection Plan

Please note: An uploaded resume is required for this application. Failure to upload your resume will be considered an incomplete application. The uploaded resume will need to support the information selected/provided in the submitted application.

Applicants who meet the minimum qualifications will be evaluated on the education and work experience in their employment profile, resume and the responses to their supplemental questions. The highest scoring applicants will then be invited to participate in an Oral Board Interview. 

  • Virtual Oral Board Interviews will be held June 9, 2022 via Microsoft Teams 

Upon completion of all examination processes, the highest scoring applicants will be placed on the Civil Service Employment List.  An applicant's ranking on the Civil Service list will be based on their final score which will be calculated as:      

  • 10% of your rating for education and work experience
  • 10% of your resume
  • 80% of your oral board interview   

This recruitment will establish a civil service list that will be utilized to fill vacancies occurring within the next 6 months.

Veterans, Native American, or Disability preference points will be added to the final score for those that are placed on the Civil Service Employment List.  If you qualify for preference points as outlined in the Employment Profile, you must present your documentation at the time of your Oral Board interview.  The DD 214 must be a copy that indicated characterization of service.

If you are in need of Americans with Disabilities Act-related accommodation during the testing process, please email Curtis Rohlfs at Curtis.Rohlfs@tucsonaz.gov at at least 48 hours prior to the evaluation.

The City of Tucson values the safety of our employees, our residents, our community, and our visitors.  In support of these values, if you are selected for this job, you must be fully vaccinated against COVID-19, except when vaccination is not medically advised or violates your sincerely held religious beliefs. If you are invited to join our team, you must submit proof that you are fully vaccinated against COVID-19 to your initial HR representative, or you must request an exemption from your representative. New employees must either provide proof of vaccination or be granted a medical or religious exemption before working with the City of Tucson.


Communication throughout this process will be sent via email exclusively so please ensure your browser accepts emails from jobs@tucsonaz.gov and check your email account regularly.  Failure to respond or follow instructions will result in disqualification.  All email inquiries should be directed to Curtis.Rohlfs@tucsonaz.gov.

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To ensure accurate payroll information for tax purposes, the successful candidate will need to provide their original Social Security Card or original letter from the Social Security Administration with their social security number prior to beginning work with the City of Tucson.

The City of Tucson hires lawful workers only - US citizens or nationals and non-citizens with valid work authorization - without discrimination. Federal immigration laws require all employers to verify both the identity and employment eligibility of all persons hired to work in the United States. In its efforts to meet the law's requirements, the City of Tucson participates in the E-Verify program established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to aid employers in verifying the eligibility of workers.

Retired City of Tucson employees receiving benefits from the Tucson Supplemental Retirement System who are considering reemployment with the City should be aware that pursuant to Section 22-37(g) of the Tucson City Code, retirement benefits shall be suspended during the period of reemployment with the City of Tucson unless you have been separated at least twelve consecutive months before returning to work AND you return to a non-permanent employment classification. Creditable service does not accrue during any reemployment period.

Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet.