COM SVS/NGHBD RSCS PROJECT COORDINATOR

Eligibility and Special Program Housing Choice Voucher Programs

Recruitment #2203-1461-001

Introduction


HOUSING CHOICE VOUCHER (HCV) AND ELIGIBILITY COORDINATOR

The Housing & Community Development is seeking a highly motivated individual with knowledge and demonstrated success working with housing programs to join our team and oversee the daily operations for eligibility and special Housing Choice Voucher (HCV) programs. 

If making a difference in our community sounds like a good career for you, please consider joining the Housing & Community Development Department to fulfill the mission        Tucson:  A Home for Everyone


General Description

Coordinates project activities, including contracts for services. Oversees the daily operations for the eligibility and special Housing Choice Voucher programs. Establishes relationships with community partners in coordinating housing services.

Responsible for managing all wait lists and selection process for the Housing Choice Voucher (HCV), and Project Based Voucher programs for the City of Tucson and Pima County.




Essential Functions

Supervises and coordinates the equivalent of two or more fulltime employees and all assigned work in a unit, ensuring timely and quality activities to respond to the needs of the City, the community, the department and the unit.

Develops training and creates documents needed for community partners to provide accurate and complete intake documents.

Coordinates waiting list selections, intake process, and conducts intake briefings to potential housing applicants.

Ensures wait list selections, and admission to the programs meets the selection criteria that determined their place on the wait list and their order of selection in accordance with the Public Housing Authority's policies.

Assists with the implementation, evaluation and interpretation of department policies, projects and procedures

Manages, coordinates, and determines priorities of work load, monitoring levels of resources, establishing time lines, assigning work, monitoring progress, recommending changes and suggestions, writing, reviewing and editing reports prepared by staff , and approving completed projects and reports.

Implements controls for appropriate unit staffing and effectiveness by participating in the recruitment and hiring of employees, making recommendations on employee discipline, and other human resources issues, evaluating and managing employee performance, discussing and identifying personnel issues and facilitating resolutions, promoting positive morale in the unit, ensuring staff is trained appropriately for maximum performance, and providing leadership and guidance.

Contributes to the needs of the community and the City by implementing and causing others to implement the organization's values and strategies by leading through example, competency, and accountabilities.

Provides customer service by responding to information requests, conducting research, providing solutions to problems and correcting errors.

Ensures that unit work conforms to local, state, and federal governmental regulations, and other applicable rules and requirements.

Plans, organizes, implements, and assists in the coordination of project activities by monitoring funding allocations, coordinating fund distribution, developing policies, coordinating various services, attending meetings, managing and monitoring various aspects of the project, communicating with other departments and community partners, analyzing and resolving organizational and procedural problems, completing program client intake and qualification for program assistance.

Minimum Qualifications

Minimum Education Level & Type: Associate's Degree

Minimum Experience Qualifications: At least 2 years of experience in community services, public contracts or property management

Selection Plan

IMPORTANT INFORMATION REGARDING RESUME's and COVER LETTERS:

**RESUME'S AND COVER LETTERS WILL BE SCORED AS A COMPONENT OF YOUR OVERALL SCORE FOR THIS RECRUITMENT SO IT IS CRITICAL THAT THEY ARE SUBMITTED AS INDICATED BELOW**

COVER LETTER SHALL ADDRESS WHY YOU ARE INTERESTED IN THIS POSITION AND HOW THE CULMINATION OF YOUR KNOWLEDGE, SKILLS AND ABILITIES MAKE YOU WELL QUALIFIED FOR THIS POSITION.


As part of the online application process all applicants are required to submit a resume under the "Resume" tab along with a Cover Letter. The system will allow you to upload one document so you will want to scan both your cover letter and resume' into one document for uploading purposes. Resume's and Cover Letters may also be sent via email to denise.kendle@tucsonaz.gov  Please ensure your application contains the required resume and cover letter prior to submission, or email both to the email address above prior to submission. If submitting via email, please indicate "PROJECT COORDINATOR RECRUITMENT" in the subject line.  Applications received without a resume and cover letter will be considered incomplete.

Applicants who meet the minimum qualifications will be evaluated on the education and work experience in their employment profile and the responses to their supplemental questions, as well as their resume and cover letter. 

 The highest scoring applicants will be invited to participate in an oral board interview.


    • Top scoring applicants from the T&E and written assessment will be invited to participate in an Oral Board Interview. Please note that Oral Board interviews may be conducted in person or via Microsoft Teams and are subject to change based on current COVID-19 protocol at time of Oral Board interviews.


**It is important to note that the City of Tucson uses Microsoft Teams for its Virtual Oral Board Interviews. Please ensure that you have access to this software application, and a working camera as you will be required to appear on camera for the Oral Board portion of this recruitment.


Oral board interviews will be scheduled for April 26, 2022.

Hiring interviews may be conducted.

Upon completion of all examination processes, the highest scoring applicants will be placed on the Civil Service Employment List.  An applicant's ranking on the Civil Service list will be based on their final score which will be calculated as:  

10% of your rating for Training, Education, Work Experience and Supplemental Questionnaire

15% of your rating for Resume and Cover Letter Review 

75% of your Oral Board Interview   

This recruitment will establish a civil service list that will be utilized to fill vacancies in Housing & Community Development Department within the next 6 months. 

Veterans, Native American, or Disability preference points will be added to the final score for those that are placed on the Civil Service Employment List.  If you qualify for preference points as outlined in the Employment Profile, you must upload your documentation as part of the application process.  The DD 214 must be a copy that indicates characterization of service. If you are in need of Americans with Disabilities Act-related accommodation during the testing process, please contact Neil Nickol by email at Neil.Nickol@tucsonaz.gov or by phone at (520) 837-6947 at least 48 hours prior to the evaluation.

Conclusion

You are highly encouraged to print this bulletin because it contains important testing dates and information that you will need to refer to later, as it will not be available after the closing date.

Additionally, communication during this process will be sent via email, so please ensure your browser accepts emails from jobs@tucsonaz.gov and check your email account regularly. Failure to respond or follow instructions may result in disqualification.

 

**The City of Tucson values the safety of our employees, our residents, our community, and our visitors. In support of these values, if you are selected for this job, you must be fully vaccinated against COVID-19, except when vaccination is not medically advised or violates your sincerely held religious beliefs. If you are invited to join our team, you must submit proof that you are fully vaccinated against COVID-19 to your initial HR representative, or you must request an exemption from your representative. New employees must either provide proof of vaccination or be granted a medical or religious exemption before working with the City of Tucson.**

Pre-employment Medical Testing Requirements

None

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To ensure accurate payroll information for tax purposes, the successful candidate will need to provide their original Social Security Card or original letter from the Social Security Administration with their social security number prior to beginning work with the City of Tucson.

The City of Tucson hires lawful workers only - US citizens or nationals and non-citizens with valid work authorization - without discrimination. Federal immigration laws require all employers to verify both the identity and employment eligibility of all persons hired to work in the United States. In its efforts to meet the law's requirements, the City of Tucson participates in the E-Verify program established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to aid employers in verifying the eligibility of workers.

Retired City of Tucson employees receiving benefits from the Tucson Supplemental Retirement System who are considering reemployment with the City should be aware that pursuant to Section 22-37(g) of the Tucson City Code, retirement benefits shall be suspended during the period of reemployment with the City of Tucson unless you have been separated at least twelve consecutive months before returning to work AND you return to a non-permanent employment classification. Creditable service does not accrue during any reemployment period.