Tucson Fire Department

Recruitment #1909-3425-001


The Tucson Fire Department is seeking a energetic, creative and highly experienced professional to serve as department Public Information and Community Relations Liaison. This professional will be responsible for coordinating and disseminating public information through a variety of outlets including main stream media, social media, and print media. This professional will provide video, print, and graphical material to support and increase public knowledge of fire department programs. Tucson Fire is a progressive organization committed to our core values and driven by our vital mission. For more information on Tucson Fire, click here.

Essential Functions

Coordinates the Public Information Program by planning, developing and implementing the program including media relations, social media messaging, publication, printed materials and marketing strategies.

Coordinates public information dissemination and plans and coordinates special events in cooperation with other staff, units, and agencies.

Plans programs, presentations and special events by scheduling presentations and special events, conducting research, meeting with personnel and the public, acting as a liaison and establishing relationships with organizations, writing and reviewing materials, reporting on program activities and results, preparing presentation materials, setting up displays, delivering presentations and answering questions.

Creates and distributes marketing packages and communications materials by researching, writing and designing materials, working with vendors, customers, coordinating the distribution of materials, monitoring budgets, preparing correspondence and assisting in buying advertising.

Communicates information through the media by planning and coordinating media events, writing and disseminating press releases and story ideas, developing and maintaining relationships with editors and reporters, maintaining and updating website and social media sites, creating and developing advertisements, and tracking media coverage.

Performs administrative duties by answering telephone and email messages, requesting information, completing reports, running errands, photographing events, working collaboratively with City personnel, developing schedules, writing and coordinating newsletters, developing video training, and calendars of events.

Performs some or all of the following related duties: coordinating fundraisers, producing television shows, developing and overseeing contracts and grants, attending meetings, conferences, coordinating public meetings, notifying personnel and government representatives, preparing correspondence, providing support to boards. Commission and committees as requested, proofs and edits written material as requested, and maintains media database.

Minimum Qualifications

Minimum Education Level & Type: Bachelor's Degree

Minimum Experience Qualifications: At least 4 years of experience in coordinating the dissemination of public information and providing graphic support.

An equivalent combination of education and relevant experience that has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of this position may be considered.

Special Job Requirements

This position requires passing a criminal background check, Motor Vehicle History Report,  and required pre-employment testing. Reference checks will also be conducted prior to an offer of employment. Employment offers are contingent upon successfully passing the above requirements.

Preferred Qualifications

Recent experience in Communications, Public Relations, Journalism or a related field.

Recent experience producing finished written material used for public release.

Recent experience developing, recording, editing, and publishing video material for public release.

Proficiency with current versions of video, graphics, presentation, and document creation software programs which may include: Adobe Pro Adobe Illustrator Microsoft Publisher Microsoft PowerPoint, Microsoft Word Final Cut Sony Vegas.

Recent experience working with mainstream media to include being interviewed by video and print media.

Recent professional experience developing, publishing, posting, streaming or otherwise distributing information through social media sources including Facebook, Twitter, Snap Chat, and Instagram.

Recent experience organizing and coordinating public events, and or press conferences

Bilingual (English/Spanish) preferred

Selection Plan

Applicants who meet the minimum qualifications will be evaluated on the education and work experience in their employment profile and the responses to their supplemental questions. The highest scoring applicants will then be invited to participate in an Oral Board interview.

  • Oral Board Interviews will be held: October 25, 2019

Upon completion of all examination processes, the highest scoring applicants will be placed on the Civil Service Employment List.  An applicant's ranking on the Civil Service list will be based on their final score which will be calculated as:      

  • 10% of your rating for education and work experience
  • 90% of your oral board interview

This recruitment will establish a civil service list that will be utilized to fill vacancies occurring within th next 6 months.

Veterans, Native American, or Disability preference points will be added to the final score for those that are placed on the Civil Service Employment List.  If you qualify for preference points as outlined in the Employment Profile, you must upload your documentation as part of the application process or email it to The DD 214 must be a copy that indicates characterization of service.  

If you are in need of Americans with Disabilities Act-related accommodation during the testing process, please call JoAnn Acosta 520-837-7008 at least 48 hours prior to the evaluation.


Communications throughout this process will be sent via email exclusively so please ensure your browser accepts emails from or and check your email account regularly.  Failure to respond or follow instructions will result in disqualification.  All email inquiries should be directed to JoAnn Acosta, Cynthia Serrano or Antigone Ibrahim at

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To ensure accurate payroll information for tax purposes, the successful candidate will need to provide their original Social Security Card or original letter from the Social Security Administration with their social security number prior to beginning work with the City of Tucson.

The City of Tucson hires lawful workers only - US citizens or nationals and non-citizens with valid work authorization - without discrimination. Federal immigration laws require all employers to verify both the identity and employment eligibility of all persons hired to work in the United States. In its efforts to meet the law's requirements, the City of Tucson participates in the E-Verify program established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to aid employers in verifying the eligibility of workers.

Retired City of Tucson employees receiving benefits from the Tucson Supplemental Retirement System who are considering reemployment with the City should be aware that pursuant to Section 22-37(g) of the Tucson City Code, retirement benefits shall be suspended during the period of reemployment with the City of Tucson unless you have been separated at least twelve consecutive months before returning to work AND you return to a non-permanent employment classification. Creditable service does not accrue during any reemployment period.