PROJECT MANAGER-Information Technology

Computer Software Implementation

Recruitment #1906-0455-001


As a part of the Customer Engagement team, Project Managers work within the Information Technology Department (ITD). Using recognized project management methodologies, this position will focus on the implementation of software applications that range in complexity and scope from the enterprise to a single department. The project manager coordinates and prioritizes project tasks, manages timelines, maintains project plans and communicates status to clients, project sponsors and senior management. At any given point in time, Project Managers will be working independently or in concert with other Project Managers, ITD staff/management, and various City of Tucson staff/management on single projects or multiple low complexity projects concurrently.

General Description

Manages complex projects and coordinates experts from different fields for the duration of each project. Prepares forecasts of needed funds, assists in developing and implementing project budgets, and monitors expenditures.

Essential Functions

Occasionally directs helpers, assistants, seasonal employees, interns, volunteers or temporary employees and may temporarily act in a higher capacity.

Manages and directs complex projects by assigning work, forecasting timelines and project parameters, reviewing and approving plans and documents, devising solutions to problems, deploying resources, ensuring projects are completed effectively and efficiently within budget timeframes, studying and approving agreements, disbursing payments, conducting and attending meetings with associated parties.

Prepares forecasts of needed funds, assists in the development and implementation of budgets, monitors project budgets, authorizes expenditures and budget allocations, reviews budget documents and prepares reports and communications.

Collaborates with intra and inter-departmental personnel, develops project goals and objectives, evaluates project success and regulatory compliance, and makes presentations.

Performs administrative duties by preparing and reviewing reports and correspondence, performing safety audits and inspections, reviewing policies and procedures, providing advice, researching and analyzing information such as cost-benefit studies, developing and maintaining databases and responding to and forwarding inquiries.

Minimum Qualifications

Minimum Education Level & Type: Bachelor's Degree

Minimum Experience Qualifications: At least 3 years managing complex projects and coordinating experts from different fields

Valid and Unrestricted Class D - Driver's License

Special Job Requirements

• Ability to successfully plan and execute projects to achieve intended business benefits
• Generate a clear plan for project execution by developing detailed schedules, defining milestones and deliverables, identifying resource requirements, and coordinating day-to-day activities across resources in a matrixed environment.
• Institute a cadence for diligent management of project financials by forecasting, monitoring, reporting on, and controlling project costs on an ongoing basis
• Lead the project for success by defining a structured delivery (Waterfall, Agile, etc.) approach based on best practices.
• Ensure achievement of the project’s intended business benefits remain paramount by applying an appropriate amount of discipline to evaluate changes to the core aspects of the project that are proposed during execution or arise as the result of project

Preferred Qualifications

• Proficiency in Agile project management methodologies.
• Associate in Project Management (CAPM) certification or equivalent training in fundamentals for project management
• Working knowledge of project management scheduling tools such as MS Project.
• City or County government experience

Selection Plan

Applicants who meet the minimum qualifications will be evaluated on the education and work experience in their employment profile and the responses to their supplemental questions. The highest scoring applicants will then be invited to participate in an Oral Board.

  • Oral Board Interviews will be held:

                    Tuesday, August 13, 2019 and or Wednesday, August 14, 2019.

Upon completion of all examination processes, the highest scoring applicants will be placed on the Civil Service Employment List.  An applicant's ranking on the Civil Service list will be based on their final score which will be calculated as:      

  • 20% of your rating for education and work experience
  • 80% of your rating for oral board interview

This recruitment will establish a civil service list that will be utilized to fill vacancies occurring within the next 6 months.

Veterans, Native American, or Disability preference points will be added to the final score for those that are placed on the Civil Service Employment List.  If you qualify for preference points as outlined in the Employment Profile, you must upload your documentation as part of the application process or email it to Shelly.Urias The DD 214 must be a copy that indicates characterization of service.  

If you are in need of Americans with Disabilities Act-related accommodation during the testing process, please call or email Shelly Urias 520-837-4307 or at least 48 hours prior to the evaluation.


Our ideal candidate:

Foster relationships across functions and levels of the organization
• Establish a reputation for collaboration through openness, empathy, situational awareness, employing an objective approach to decision making, and an awareness of politics without getting mired in them
• Remain composed when project progress, workload, or resource allocations are less than ideal and stress can be sensed across project stakeholders
• Display resiliency when assignments appear difficult or complex, and when dealing with uncertainty or ambiguity

Enrich the delivery capabilities and overall performance of the PMT
• Embody accountability by taking responsibility for individual actions and encouraging others to do the same, and supporting the City of Tucson and ITD business goals and values
• Promote unity by demonstrating confidence in self and peers, and placing the success of the team over success of the individual
• Deepen project management expertise by supporting the continuous assessment and improvement of PMT frameworks, processes and practices
• Identify opportunities for improvement by reviewing projects, either during or post-execution, if needed

Pre-employment Medical Testing Requirements


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To ensure accurate payroll information for tax purposes, the successful candidate will need to provide their original Social Security Card or original letter from the Social Security Administration with their social security number prior to beginning work with the City of Tucson.

The City of Tucson hires lawful workers only - US citizens or nationals and non-citizens with valid work authorization - without discrimination. Federal immigration laws require all employers to verify both the identity and employment eligibility of all persons hired to work in the United States. In its efforts to meet the law's requirements, the City of Tucson participates in the E-Verify program established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to aid employers in verifying the eligibility of workers.

Retired City of Tucson employees receiving benefits from the Tucson Supplemental Retirement System who are considering reemployment with the City should be aware that pursuant to Section 22-37(g) of the Tucson City Code, retirement benefits shall be suspended during the period of reemployment with the City of Tucson unless you have been separated at least twelve consecutive months before returning to work AND you return to a non-permanent employment classification. Creditable service does not accrue during any reemployment period.