Recruitment #1903-0119-001


Tucson City Court is seeking customer service and detail oriented individuals to process, maintain, and distribute court-related information and files to various internal and external parties.  This position will provide clerical support to the court and assist the public.


General Description

This is the entry level position at Tucson City Court.  Processes, maintains and distributes information and files to internal and external parties. Provides clerical support to the functions and processes of City Court, City Prosecutor's Office and provides assistance to the public.


Essential Functions

Provides clerical support by setting up files for court, locating files for daily court dockets, reviewing, recording, sorting and distributing files after court, attaching minute entries, maintaining library files, copying audio and video tapes for disclosure, ensuring proper disposal of closed cases and maintenance of probation files and other computer data entry work.

Supports various court sections by entering data regarding court arraignments, scheduling, and compliance with court ordered sanctions into the court's automated case management system.

Records, receipts, and disburses various monies collected by the court in the form of fines, fees, restitution, and bonds.

Sets, logs and notifies appropriate parties regarding hearings for motions, evidentiary motions, officer schedules, orders of protection, and injunctions against harassment.

Provides customer service by answering phones and forwarding calls, responding to in-person and telephone inquiries, explaining procedures, assisting with forms, forwarding cases to the office prosecutor as necessary, and notarizing various legal and court documents.

Performs related duties by using the court computer program to create face sheets, run cases for priors and MVD/NCIC checks, to record officer's hearing dates, to assist the public, and to locate files for upcoming court hearings, using computer programs to notify victims, prepare subpoenas and long forms, order reports, photos and evidence, log disposed cases, and maintain diversion records.

This description is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty. They are intended to describe the general nature and level of work being performed by individuals assigned to this position.


Minimum Qualifications

Minimum Education Level & Type: High School Diploma or G.E.D.

Minimum Experience Qualifications: Under 1 year administrative support, confidential information handling and customer service, preferably in a court setting or as a paralegal.


Special Job Requirements

Some assignments (jail team, etc.) are designated as secondary drivers and require a valid drivers license.

Typing Certificate:

Applicants who receive an invitation to attend the Written Exam will be required to bring a valid typing certificate obtained within the previous 24 months indicating a minimum NET typing speed of 35 WPM.  The certificate must be obtained from Pima Community College - Desert Vista Campus.

Your typing certificate is your pass to the written exam and must be presented for entry into the exam.


If you do not have a current typing certificate and need to obtain one, contact the following agency:


Pima College (Desert Vista Campus)

5901 S. Calle Santa Cruz, Pueblo Building, Room B-148

Tucson, AZ 85709


COST:  $25

Typing tests are given by appointment only:  No walk-ins will be accepted.  No exception.

TESTING TIMES:  Monday - Wednesday 9:00 a.m. to 3:00 p.m., and Thursday 9:00 a.m. to 12:00 p.m.

SCHEDULING TELEPHONE NUMBER:  (520) 206-5175.  You must call to schedule an appointment.

A photo I.D. is required to take the typing test.  Testing is conducted in 30 minute sessions.

Typing certificates from online sources or other agencies will not be accepted - No exception.


Preferred Qualifications

The ability to focus on detail, maintain confidentiality, and to respond to customer requests for information quickly and accurately.  The ability to speak Spanish is desired but not required.


Selection Plan

Applicants who meet the minimum qualifications will be evaluated on the education and work experience in their employment profile and the responses to their supplemental questions. The highest scoring applicants will then be invited to participate in a Written Exam.   

  • WRITTEN EXAM will be held: Week of April 15, 2019

Upon completion of all examination processes, the highest scoring applicants will be placed on the Civil Service Employment List.  An applicant's ranking on the Civil Service list will be based on their final score which will be calculated as:      

  • 25% of your rating for education and work experience
  • 75% of your written exam

This recruitment will establish a civil service list that will be utilized to fill vacancies occurring within the next 6 months.

Veterans, Native American, or Disability preference points will be added to the final score for those that are placed on the Civil Service Employment List.  If you qualify for preference points as outlined in the Employment Profile, you must upload your documentation as part of the application process or email it to The DD 214 must be a copy that indicates characterization of service.  

If you are in need of Americans with Disabilities Act-related accommodation during the testing process, please call Liliana Almeraz,  (520) 837-4303 at least 48 hours prior to the evaluation.



All positions will require a satisfactory Criminal Background Check and Public Record Check.  Fingerprinting and reference checks will be conducted.  Employment is contingent upon successfully passing any of the above requirements.


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To ensure accurate payroll information for tax purposes, the successful candidate will need to provide their original Social Security Card or original letter from the Social Security Administration with their social security number prior to beginning work with the City of Tucson.

The City of Tucson hires lawful workers only - US citizens or nationals and non-citizens with valid work authorization - without discrimination. Federal immigration laws require all employers to verify both the identity and employment eligibility of all persons hired to work in the United States. In its efforts to meet the law's requirements, the City of Tucson participates in the E-Verify program established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to aid employers in verifying the eligibility of workers.

Retired City of Tucson employees receiving benefits from the Tucson Supplemental Retirement System who are considering reemployment with the City should be aware that, pursuant to Section 22-37(g) of the Tucson City Code, retirement benefits shall be suspended during the period of reemployment with the City of Tucson unless you have been separated at least twelve consecutive months before returning to work AND you return to a non-permanent employment classification. Creditable service does not accrue during any reemployment period.