Recruitment #1812-3425-001


General Description

The Public Information Officer (PIO) will work with the Tucson Department of Transportation PIO to develop, implement and maintain an effective public information program; serve as the TDOT spokesperson and media liaison; write and edit news releases, memorandums, fact sheets, newsletters, flyers; organize and attend public meetings; manage the TDOT website and all social media platforms; and assist with other internal and external communications or related tasks as needed. The position is subject to being on-call, as well as working nights and weekends.

The PIO provides graphic design support for brochures, website, social media and publications, scripts videos and public service announcements to promote TDOT and the City of Tucson.  Leads personnel in coordinating the dissemination of public information and in providing graphics support to increase public knowledge, and utilization of City opportunities.

Essential Functions

Coordinates with the TDOT PIO to develop and write news releases, memorandums, fact sheets, newsletters, flyers, and talking points.

Manages and updates the TDOT website and social media platforms.

Serves as the TDOT spokesperson/media liaison conducting on-camera interviews, as well as radio and print media interviews.

Plans, coordinates and attends public meetings, pre-construction meetings and weekly construction meetings. Schedules and attends presentations and special events. Prepares presentation materials, setting up displays, delivering presentations and answering public inquiries.

Provides graphic design support for brochures and publications, website and social media platforms. Scripts videos, public service announcements and serves as the on-camera talent for video and public service announcements. Photographs and videos events and construction projects.

Performs administrative duties by answering telephones, responds to public inquires via telephone, email or mail. Completes reports, develops schedules and works closely with TDOT Project Engineering Managers on construction projects.

This is a lead position affording guidance to other positions performing the same tasks. This lead position also reviews workloads, assigns work and coaches employees with specialized instructions and practices for job accomplishments. Lead personnel may contribute to other employees' performance evaluations, assist with the hiring process by interviewing and making recommendations and providing input to supervisory staff.

Performs some or all of the following related duties: develop and oversee contracts and grants, attends internal and external meetings related to TDOT, attends conferences, provides administrative support for boards, commissions and committees, and provides customer support for constituent services.

Minimum Qualifications

Minimum Education Level & Type: Bachelor's Degree in Communications, Business or related field

Minimum Experience Qualifications: At least 4 years of experience coordinating the dissemination of public information and providing graphic support

An equivalent combination of experience, training and certification that provides desired knowledge, skills and abilities to perform the essential functions may be considered.


Selection Plan

Applicants who meet the minimum qualifications will be evaluated on the education and work experience in their employment profile and the responses to their supplemental questions. The highest scoring applicants will then be invited to participate in a Phone Screen interview.   

  • Phone Screen Interviews will be held: On Tuesday, January 22, 2019. 

Those applicants ranking highest as a result of the phone screen process will be invited to participate in a oral board interview.

  •   Oral Board Interviews will be held: Friday, January 25, 2019.

The applicants ranking highest as a result of the oral board process will be invited to participate in a practical evaluation process.

  • Practical evaluation will be held: Friday, February 1, 2019.

No alternative dates will be provided for any of the testing process.  Scheduling will be done on a first come-first served basis. 

Upon completion of all examination processes, the highest scoring applicants will be placed on the Civil Service Employment List.  An applicant's ranking on the Civil Service list will be based on their final score which will be calculated as:      

  • 5% of your rating for education and work experience
  • 15% of your rating phone screen interview
  • 60% of your rating for oral board interview   
  • 20% of your rating for practical examination

This recruitment will establish a civil service list that will be utilized to fill vacancies occurring within the next 6 months.

Veterans, Native American, or Disability preference points will be added to the final score for those that are placed on the Civil Service Employment List.  If you qualify for preference points as outlined in the Employment Profile, you must upload your documentation as part of the application process or you can hand deliver it to Malena Carreon at the time of your oral board interview.  The DD 214 must be a copy that indicates characterization of service.  

If you are in need of Americans with Disabilities Act-related accommodation during the testing process, please call Malena Carreon at 520.837.4071 at least 48 hours prior to the evaluation.

Pre-employment Medical Testing Requirements


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To ensure accurate payroll information for tax purposes, the successful candidate will need to provide their original Social Security Card or original letter from the Social Security Administration with their social security number prior to beginning work with the City of Tucson.

The City of Tucson hires lawful workers only - US citizens or nationals and non-citizens with valid work authorization - without discrimination. Federal immigration laws require all employers to verify both the identity and employment eligibility of all persons hired to work in the United States. In its efforts to meet the law's requirements, the City of Tucson participates in the E-Verify program established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to aid employers in verifying the eligibility of workers.

Retired City of Tucson employees receiving benefits from the Tucson Supplemental Retirement System who are considering reemployment with the City should be aware that pursuant to Section 22-37(g) of the Tucson City Code, retirement benefits shall be suspended during the period of reemployment with the City of Tucson unless you have been separated at least twelve consecutive months before returning to work AND you return to a non-permanent employment classification. Creditable service does not accrue during any reemployment period.