City of Tucson

Develops, writes, edits and approves informational or public notification programs and materials. 

Supervises all aspects of the office and develops and administers a budget. 

Serves as public spokesperson for the department.

Supervises and coordinates the equivalent of two or more fulltime employees and all assigned work in a unit ensuring timely and quality activities to respond to the needs of the City, community, department, and unit.  

Assists with the implementation, evaluation and interpretation of department policies, projects and procedures.  

Manages, coordinates, and determines priorities of work load, monitoring levels of resources, establishing time lines, assigning work, monitoring progress, recommending changes and suggestions, writing, reviewing and editing reports prepared by staff, and approving completed projects and reports.  

Implements controls for appropriate unit staffing and effectiveness by participating in the recruitment and hiring of employees, making recommendations on employee discipline, and other human resources issues, evaluating and managing employee performance, discussing and identifying personnel issues and facilitating resolutions, promoting positive morale in the unit, ensuring staff is trained appropriately for maximum performance, and providing leadership and guidance.  

Contributes to the needs of the community and City by implementing and causing others to implement the organization's values and strategies by leading through example, competency, and accountabilities.  

Provides customer service by responding to information requests, conducting research, providing solutions to problems, and correcting errors.  

Ensures that unit work conforms to local, state, and federal governmental regulations, and other applicable rules and requirements.

Responds to inquiries from the public, answering their questions and providing them information. 

Responds to complaints to resolve issues.  

Prepares memos and communiqués for the Mayor and Council and the City Manager.  

Develops and administers the budget, develops long range plans, and oversees information programs.  

Develops programs and materials by researching, writing and approving informational programs and materials, copywriting, editing, proofing, and coordinating the production of printed and electronic materials, coordinating and managing contracts, attending meetings, researching topics and overseeing and participating in community outreach activities.  

Manages programs by developing, conducting, and coordinating activities designed to inform, promote, explain, and publicize programs and projects and other issues to and through the media, managing media budgets, conducting interviews, answering questions and writing direct informational advertisements for the media.   

Serves as spokesperson by writing, producing and delivering presentations, speeches, and interviews, conducting research, attending meetings, corresponding with the general public and agencies sand appearing at community events.  

Assists senior management by developing presentations and speeches, and accompanying management to meetings.  

Oversees consultant contracts by developing Requests for Proposals, evaluating proposals, selecting contractors and managing contract budgets.

Minimum Education Level & Type: Bachelor's Degree

Minimum Experience Qualifications: At least 5 years in developing, writing, editing and approving informational or public notification programs and materials

FLSA Status: Exempt

Occupational Group Code: 19

Occupational Group Description: Transportation

EEO Job Category Code: B

EEO Job Category Description: Professionals

Organizational Level: First Level Supervisor

NCCI: 8810

Bargaining Unit: No Representation

Driving Level: Secondary

License Type: Valid and Unrestricted Class D - Driver

CDL Endorsements: None

Safety Sensitive: No