Community Services Program Worker (#TS9225)
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$16.28-$19.78 Hourly / $2,821.00-$3,428.94 Monthly / $33,852.00-$41,147.31 Yearly


This is a temporary/part-time class utilized in the Human Services Agency. Under immediate supervision, an incumbent performs various basic support tasks for one or more social service programs; and does related or other work as required.


An employee in this class performs a variety of basic program support tasks in different areas within the Human Services Agency. Incumbents may participate in a broad range of activities working with the general public at a community service center, or may work in a specialized program that serves a specific population, i.e., youth or seniors. Assignments typically involve activities that provide educational, recreational, and/or cultural social services, though incumbents may also assist with routine clerical, custodial or manual labor tasks as needed.


  • Assists with developing, organizing and implementing educational, recreational, cultural and/or other social programs for youth, adults and/or seniors in a variety of settings; plans, leads and directs activities that may include arts, crafts, music, sports, and/or social events.
  • May assist with meal preparation and delivery; may help distribute food products and other commodities; may clean and/or prepare facilities before and/or after use.
  • Helps assure and monitor the safety and well being of program participants; helps enforce rules and regulations as they apply to program activities.
  • Helps prepare program proposals, recommend activities and develop schedules; determines and secures program equipment/supplies needed based on numbers of participants.
  • May plan, organize, coordinate and/or oversee field trips; may drive a van or other vehicle as needed to pick up supplies and/or transfer program participants to center sponsored activities.
  • Answers questions from program participants and community members regarding program goals, policies and activities.
  • Maintains records; completes forms and documents; may answer phones and provide general reception; may attend meetings; may participate in and/or oversee computer-training activities.


License:  Possession of a valid California Driver’s License, if required by the nature of the assignment.


Experience:  Six months of paid or volunteer experience as a program leader, counselor, teacher, or assistant working with groups in an educational, recreational, cultural or other social program.


Substitution:  Completion of 30 semester units at an accredited college or university, including at least six semester units in the social or behavioral sciences, may substitute for the above-required experience.


Note:  Volunteer hours will be accepted only if:  1) the volunteer experience is documented on letterhead from the organization where it was obtained; 2) the documentation includes dates, number of hours worked and duties performed; and 3) the experience was obtained within the last 10 years.


Special Requirements:  If required by State law or other regulations:  1) must be at least 18 years of age; and 2) must submit to fingerprinting or other security checks.


Basic human relations and group dynamics; basic methods and procedures for managing groups; basic office procedures, including basic computer operations; basic principles and practices of public relations; basic group safety practices and procedures; basic first aid; basic principles of human behavior.


Plan, organize and carry out simple educational, recreational, cultural and social program activities; understand and follow oral and written directions; deal effectively with the public; perform basic clerical activities, including basic operation of a computer; oversee and manage group activities; be calm and decisive, even in difficult situations; establish and maintain effective working relationships with others; communicate effectively orally and in writing.


Mobility-Constant walking; frequent standing, bending/squatting and pushing pulling; occasional driving, sitting for long periods, climbing stairs, crawling, running and keyboard operation; Lifting-Ability to occasionally lift up to 70 pounds; Vision-Constant eye-hand coordination and good overall vision; occasional reading and close-up work, color/depth perception and peripheral vision; Dexterity-Frequent reaching, holding and gripping; occasional writing, repetitive motion; Hearing/Talking-Constant hearing normal speech and talking in person; occasional talking on the telephone and/or radio; Emotional/Special Conditions-Constant public contact, decision making and concentration; occasional exposure to trauma, grief and outdoor conditions; occasional working weekends, overtime and/or irregular hours.

San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions.

CLASS: TS9225;