Community Services Program Supervisor (#RS7080)
$37.30-$45.34 Hourly / $6,465.21-$7,858.50 Monthly / $77,582.55-$94,302.08 Yearly


Under direction, performs responsible supervisory and administrative work in reviewing, analyzing and supervising assigned program staff; provides staff support; and does related or other work as required in accordance with Rule 3, Section 3 of the Civil Service Rules.


This is a single position class responsible for supervising a variety of Community Service programs including weatherization, energy, commodities and employment programs. The incumbent has extensive latitude for independent action and judgment and exercises second line supervision over several small programs.


  • Assigns, distributes, and reviews the work of assigned staff; participates in the interview and selection process; trains and evaluates staff; implements progressive discipline as appropriate; maintains the flow and quality of work within established standards and policies.
  • Gathers, compiles and organizes information and statistical data; reviews regulations, correspondence and manuals to determine need for developing or revising policies and procedures; reviews legislation and court decisions to determine impact upon unit procedures; maintains operational records, control records and other statistical data.
  • Participates in departmental committees to analyze departmental or unit needs, recommend procedural changes, design or revise forms, and coordinate unit operations with other departmental units.
  • Maintains liaison with other units in the department, community resource agencies and state agencies; provides information regarding public assistance programs; serves as resource person for agency staff and community organizations; answers questions regarding unit policies; explains regulations.
  • Reviews cases and work for accuracy and compliance with regulations; investigates discrepancies; recommends appropriate action.
  • Evaluates program effectiveness; gathers, compiles and analyzes information and statistical data; prepares reports and correspondence; composes memos; maintains records.


Education: Graduation from an accredited four-year college or university with major coursework in public or business administration, social sciences or a related field.




One year coordinating a Community Services program in the Human Services Agency of San Joaquin County.



Three years of responsible administrative analytical work in a public or no-profit agency managing construction, weatherization, food bank or employment programs with a minimum of one year in a supervisory capacity.


Two years as a Social Worker, Administrative Assistant I, Personnel Analyst I, Management Analyst I, EEDD Analyst II, HSA Staff Analyst I, HSA Program Supervisor I or comparable class in San Joaquin County service.


Three years performing administrative analytical work in a social services agency with a minimum of one year in a supervisory capacity.


Substitution: Additional qualifying experience may substitute for the required education on a year-for-year basis.


Principles and practices of supervision and training; goals and objectives of a public assistance agency, management principles, techniques of assessing work flow and output; techniques for gathering and analyzing information; principles and practices of record-keeping correspondence and report preparation; basic statistical methods.


Plan, assign, and review the work of others; organize work flow; establish priorities; interpret and apply public assistance and related regulations; communicate effectively orally and in writing; speak to groups of people; establish and maintain effective working relationships with administrators and other employees; gather, organize and analyze data; write clear, concise reports; read and interpret legislative material related to community service programs.


Mobility-Ability to sit for long periods, move about an office, reach above and below desk level; Dexterity-Sufficient to operate a keyboard; handle individual papers; write and take notes; Lifting-Occasional lifting of papers, files, equipment and material weighing up to 25 pounds; Visual Requirements-Ability to read case files and computer screens and do close-up work; Hearing/Talking-Ability to hear normal speech, hear on the telephone, talk in person, and talk on the telephone; Emotional/Psychological Factors-Exposed to trauma and grief; frequent public contact; ability to make decisions and concentrate, ability to work nights and overtime.

San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions.

CLASS: RS7080; EST: 5/9/2001;