Family Justice Program Manager (#RS6050)
$40.51-$49.24 Hourly / $7,021.70-$8,534.92 Monthly / $84,260.43-$102,419.08 Yearly


Under general direction, performs complex administrative work in the management of the County Family Justice Center and related programs; and does related or other work as required in accordance with Rule 3, Section 3, of the Civil Service Rules.


An employee in this single position class supports the District Attorney’s Office, as well as various multi-disciplinary partners, by planning, organizing, directing, developing and supervising the San Joaquin County Family Justice Center (SJCFJC) and related programs in order to deliver a wide range of family justice victim services. Assignments are administrative in nature and include strategic planning, policy-making, fiscal control and organizational development.


  • Plans, organizes, directs, develops and supervises the facilities, activities, staff and programs of the SJCFJC; prepares, recommends and implements strategic plans, policies, and procedures; develops and implements quality control measures;  ensures that SJCFJC programs adhere to regulations and standards.
  • Manages SJCFJC services and activities in an effective and efficient manner; develops protocols, policies and documents that align with those of partner agencies; identifies strategies to maintain client privacy and confidentiality while maximizing opportunities for collaborative work.
  • Coordinates and liaisons with various governmental, non-profit, law enforcement, health, business, community and other agencies to seek their support, collaboration and participation; coordinates and/or chairs committees and task forces to develop and evaluate SJCFJC programs and services.
  • Makes presentations at conferences, seminars, and other meetings to share the organizational vision and market SJCFJC programs and services; develops marketing literature and other tools; maintains SJCFJC web and social media pages.
  • Coordinates and administers the SJCFJC Foundation, including fundraising activities; seeks out potential donors and maintains/nurtures donor relationships; recruits Foundation Board members; provides transparent communication to the Board on all aspects of SJCFJC operation and collaboration with partners.
  • Researches federal, state and local funding sources; prepares grant proposals, memoranda of understanding, contracts and other agreements; prepares and administers program and special funding budgets; monitors accounts; maintains and submits financial records, reports and statistics as required by the District Attorney, the County Auditor-Controller, the California Department of Justice, the Federal Department of Justice, and/or other agencies.
  • Interviews, selects, trains, and evaluates subordinate personnel; prioritizes and assigns work; analyzes staffing, work flow and procedures and adjusts as needed to maximize resource utilization; conducts staff meetings; recruits, trains and oversees interns and volunteers; identifies staff development needs and opportunities and develops training curricula for SJCFJC partners, staff and volunteers.
  • Provides community outreach and education on subjects related to domestic violence, child abuse, sexual assault, elder abuse, human trafficking, and other family justice issues; stays abreast of legislation, regulation, and criminal justice issues that impact SJCFJC activities; attends conferences and trainings; coordinates special projects or programs for the benefit of SJCFJC clients.    
  • Administers and coordinates facility-related development and maintenance issues; procures services, equipment and supplies needed to maintain/expand SJCFJC activities; coordinates with County staff and external contractors on building and construction projects as well as the installation of technology; facilitates the effective use of technology to accomplish business goals. 
  • Analyzes complex issues requiring significant judgment and discretion; prepares complex reports, correspondence, and other documents using both narrative and statistical formats; keeps the District Attorney appraised regarding Program issues and activities.


Education: Graduation from an accredited four-year college or university with major course work in a social or behavioral science, criminal justice, law enforcement, public or business administration or a closely related field.

Experience: 1) Three years supervising staff in a criminal justice or victim advocacy program that included family crime crisis intervention services (e.g., crimes involving sexual assault, child abuse, domestic violence, elder abuse, human trafficking, etc.); OR 2) five years directly providing professional crisis intervention services to victims of family crime or abuse; OR 3) five years of professional administrative, financial, legal, and/or program coordination experience in a public sector law office. 

Substitution: Possession of a master’s or higher-level degree in social or behavioral science, criminal justice, law enforcement, public or business administration, or a closely related field may be substituted for one year of experience in any of the patterns above. 

License: Possession of a valid California Driver’s License.


Typical behaviors of families, children and adults who are victims of physical and/or emotional abuse; the dynamics and social impacts of dysfunctional families and abusive relationships; signs, symptoms and impacts of substance abuse; community organizations and resources available to victims of family crime and abuse; definitive statutory and case law pertaining to family crimes and the rights of victims; principles, practices, methods and techniques of public administration and management including organization, planning, budgeting, facility management, purchasing, supervision, and personnel administration; principles and methods of program evaluation, marketing, community outreach, fundraising, and public relations; policy and procedure design and development; group communication and collaboration dynamics; business negotiation and analytical problem solving; principles and methods of public speaking; basic legal terminology, legal documentation, and court procedures;  standard law enforcement and criminal justice practices; general interviewing and counseling techniques.


Plan, direct, manage and supervise the staff and activities of a complex criminal justice advocacy program; facilitate collaborative partnerships between multiple agencies with different goals/objectives; evaluate and measure program success; administer budgets and fiscal recordkeeping, including those required grants and special funding sources; prepare grants and other types of persuasive documents; attend and make presentations at meetings, community events, conferences and trainings; gather and analyze data and information; organize and write clear, concise reports, including complex fiscal and/or narrative analyses; communicate effectively, both orally and in writing; design and maintain complex record systems that include sensitive or private information; read, understand, interpret and apply pertinent rules, regulations and legislation; effectively utilize standard business equipment and computer systems/software, and learn to operate specialized systems/software related to the areas of assignment; establish and maintain effective working relationships with a wide variety of people encountered during the course of work; obtain information through personal interviews; use tact and good judgement in dealing with uncooperative individuals.


Mobility-Frequent operation of computers; repetitive motion; sitting for extended periods; walking; frequent driving may be required; Lifting-Ability to frequently lift 5 pounds or less; occasionally 5 to 25 pounds; Vision-Constant good overall vision and reading/close-up work; frequent color perception and use of eye/hand coordination; occasional use of depth perception and peripheral vision; Dexterity-Normal dexterity with frequent writing and repetitive motions; Hearing/Talking-Frequent hearing and talking on the telephone and in person; Emotional/Psychological-Constant public contact; decision making and concentration; occasional working alone; occasional exposure to emergency situations; moderate exposure to trauma, grief, and/or death; occasional exposure to noise; Special Requirements-Some assignments may require travel and/or work on weekends, nights or holidays.

San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions.

CLASS: RS6050; EST: 10/11/2017;