Under general direction, performs complex administrative work in the management of the County Victim/Witness Assistance Program; and does related or other work as required in accordance with Rule 3, Section 3, of the Civil Service Rules.
An employee in this single position class supports the criminal justice activities of the District Attorney’s Office by planning, organizing, directing, developing and supervising the Victim Witness Assistance Program. Under the general direction of the District Attorney, the incumbent assures that Program goals and objectives are met in areas of application/claims processing, victim/witness advocacy and witness coordination. Assignments are administrative in nature and include strategic planning, policy-making, and organizational development.
Plans, organizes, directs, develops and supervises the activities and staff of the County Victim/Witness Assistance Program including application/claims processing, victim/witness advocacy, and witness coordination functions; interviews, selects, trains, and evaluates subordinate personnel, including supervisory staff; prioritizes and assigns work; analyzes staffing, work flow and procedures and adjusts as needed to maximize resource utilization.
Administers a 24-hour mobile crisis unit responding to calls referred by law enforcement agencies; assures the safety and security of staff at all times; participates in crisis intervention and case management services to victims of crimes as needed; provides advanced technical expertise for problem resolution and staff guidance.
Conducts staff meetings; evaluates suggestions made by staff for revision or development of program activities; develops and administers Program policies and procedures; analyzes and interprets new policies and procedures for staff.
Directs Program appraisal and quality assurance activities to identify the need for revision or development of Program elements; identifies and selects options to increase Program efficiency and effectiveness.
Identifies staff development needs and opportunities; develops and administers various training activities for Program staff, interns and volunteers; participates in the recruitment of new staff, interns and volunteers; works closely with colleges, universities and other organizations to develop and implement internship programs.
Keeps the District Attorney appraised regarding Program issues and activities; participates in departmental committees as assigned to assure coordination of services and broad Program support; stays abreast of legislation, regulation, and criminal justice issues that impact Program activities.
Prepares and administers the annual Program proposal and budget; prepares grant proposals and contracts; monitors accounts and agreements; develops and submits reports and statistics as required by the District Attorney, the Auditor-Controller, the State Board of Control, the Office of Criminal Justice, and other agencies; procures vehicles, equipment and supplies needed to maintain/expand Program activities.
Serves as a liaison to law enforcement, health, business, community and State agencies; represents the District Attorney’s Office in contacts with public officials and private organizations inside and outside the county; makes presentations at conferences, seminars, meetings and to various other groups as appropriate; may organize, lead and direct professional groups, task forces and committees.
Education: Graduation from an accredited four-year college or university with major course work in psychology, social or behavioral science, criminal justice, law enforcement, public or business administration or a closely related field. Experience: 1) Three years supervising staff in a social advocacy/casework program that provided direct crisis intervention services in a criminal justice or social services setting, including at least one year that involved direct interaction with the criminal justice system; or 2) Three years performing administrative/analytical work in a criminal justice, public administration, or social service setting at a level comparable to or higher than Administrative Assistant I in San Joaquin County.
Substitution: Additional qualifying supervisory or administrative/analytical experience may be substituted for the required education on a year-for-year basis.
License: Possession of a valid California Driver’s License.
Principles, practices, methods and techniques of public administration and management including organization, planning, budgeting, purchasing and personnel administration; principles and practices of supervision; basic legal terminology; basic law enforcement and criminal justice practices; general interviewing and counseling techniques; cultural and human relations; public speaking techniques; community resources agencies, both public and private.
Plan, direct, manage and supervise the staff and activities of a complex social advocacy program; gather and analyze data; organize and write clear, concise reports, including complex fiscal documents; communicate effectively; read, understand, interpret and apply pertinent rules, regulations and legislation; establish and maintain effective working relationships with a wide variety of people; obtain information through personal interviews; use tact and good judgment in dealing with uncooperative witnesses.