EEDD Employment Services Specialist II (#RS5512)
$27.03-$32.85 Hourly / $4,684.44-$5,693.97 Monthly / $56,213.37-$68,327.70 Yearly

Under general supervision, performs technical work in the marketing of job training programs to San Joaquin County employers in an assigned territory; and does related or other work as required in accordance with Rule 3, Section 3 of the Civil Service Rules.

This is the journey level class in the series. Incumbents work under general supervision and are responsible for recruiting private employers to participate in job training programs. Incumbents may train other developers and review the work of others. This class differs from EEDD Employment Services Specialist I in that incumbents of the latter class are more closely supervised.

• Markets job training programs and services to individual private sector employers in San Joaquin County to obtain job orders; develops marketing strategies for development of both employer and applicant pool; maintains contact with employers, applicants, other agencies and chambers of commerce; maintains current information on job training programs, and regulatory and procedural requirements.
• Assists employers in determining job descriptions and applicant selection methods; gathers detailed job order information; maintains production schedules and standards.
• Negotiates and writes job training contracts; monitors allocation of assigned funds.
• Monitors placements to ensure that both employer and applicant needs are being met; contacts clients to evaluate progress and determine follow up services needed; addresses areas of concern with client and establishes plans for resolution of concerns.
• Assists applicants in preparing for employment interview; may participate in certification and enrollment of qualified applicants; may prescreen applicants for employment interviews; may assess client employability based on skill level, education, aptitude, experience, employment/training history and barriers to employment.
• Participates in job fairs and community outreach activities; responds to questions from potential clients and explains program guidelines.
• Recommends procedural changes; organizes and attends special programs.

EITHER PATTERN I

Experience: One year as an EEDD Employment Services Specialist I in San Joaquin County.

OR PATTERN II

Experience: Four years of outside sales, sales management, or marketing experience.

Substitution: Coursework in public or business administration, social or behavioral sciences, or a related field at an accredited college or university may be substituted for the required experience on a year-for-year basis to a maximum of two years.  

AND

License: Possession of a valid California driver’s license.

Principles of sales and marketing techniques; methods of developing on-the-job training programs; employment program rules and regulations; principles and methods of employment preparation and training; career, vocational and employment counseling and interviewing techniques; public relations techniques; labor market of San Joaquin County; typical barriers to employment.

Present information to clients and the public; use a computer and relevant software programs; contract preparation; communicate effectively, both verbally and in writing; understand labor market data and develop marketing strategies; analyze hiring trends and develop marketing strategies; negotiate and prepare job training contracts; accurately gather, record and evaluate complex data; prepare a variety of reports, forms, plans and agreements; read, understand and apply complex written regulations and instructions; establish and maintain effective working relationships with employers, outside providers, agency staff and the general public; communicate effectively with persons from diverse social and cultural backgrounds.

Mobility-Frequent operation of a data entry device; repetitive motion; sitting for long periods, walking; occasional standing, pushing, pulling, bending, squatting; climbing stairs; occasional driving; Lifting-Frequently 5 pounds or less; occasionally 5 to 30 pounds; Visual-Constant good overall vision and reading/close-up work; frequent color perception and use of eye/hand coordination; occasional use of depth perception and peripheral vision; Hearing/Talking-Frequent hearing of normal speech, hearing/talking on the telephone, talking in person; Emotional/Psychological-Occasional decision making and public contact; frequent concentration; Special Requirements-Some assignments may require working weekends, nights, and/or occasional overtime; Environmental-Occasional exposure to varied weather conditions.

San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions.