Under general supervision, conducts case management activities to assist HIV infected clients with access to needed services; and does related or other work as required in accordance with Rule 3, Section 3 of the Civil Service Rules.
An incumbent in this classification assists clients in obtaining HIV related services through the sponsorship of the HIV/AIDS Community Action Planning Group of San Joaquin County. Incumbents provide appropriate referrals and follow-up.
Completes intake forms and initial assessments for clients.
Obtains written signature for release of information to ensure improved coordination of health care services.
Provides education and support for HIV infected individuals and their families.
Participates in case conferencing activities with other AIDS case managers.
Provides HIV testing counseling services.
Assists with tracking and inventory for vendor services and client assistance items.
Acts as liaison among the client, hospital, family and community agencies including housing; interprets client needs and problems.
Maintains records, prepares reports and correspondence.
Meets with all case management staff and assists in conducting quality assurance activities and addresses continuity of care issues.
Education: Successful completion of 30 semester units of social science or related work at an accredited college or university. Experience: Two years of experience in provision of direct client services with diverse populations, including economically disadvantaged individuals and persons with a variety of lifestyles and ethnic backgrounds, one year of which must have been included as part of an interdisciplinary team.
Substitution: Additional-qualifying experience may be substituted for required education on a year-for-year basis.
License: Possession of a valid California's Driver's License.
Basic principles of human behavior; general case management principles and practices; cultural awareness; community organizations and resources; interviewing and counseling principles and techniques; basic principles and methods of HIV/AIDS prevention and transmission; basic fundamentals of the progression of AIDS disease; basic methods of interviewing.
Assess client needs and determine appropriate services; develop case management plans; counsel and instruct clients and their families; express self effectively orally and in writing; follow directions; work effectively, without being judgmental, with HIV positive persons and non-traditional lifestyles; establish and maintain effective working relationships with clients, staff public agencies and officials; prepare and maintain appropriate records; play an active role in coordinating resources to meet the needs of clients.
Mobility-Frequent operation of a computer, sitting for long periods of time and driving; occasional standing for long periods of time, walking, pushing/pulling, bending/squatting and stair climbing; Lifting-Occasional lifting 5 lbs. or less; Visual-Frequent use of overall vision, color perception, hand/eye coordination, use of depth perception, reading or close up work and use of field of vision/peripheral vision; Dexterity-Frequent holding, reaching, grasping and writing; Hearing/Talking-Frequent hearing of normal speech, hearing/talking on the telephone or radio, talking in person and talking on the telephone; occasional hearing of faint sounds and talking over the public address system; Emotional/Psychological Factors-Frequent public contact, decision-making and concentration; occasional exposure to emergency situations, trauma, grief, death, heights and hazardous materials; Environmental Conditions-Occasional exposure to noise, dirt, dust, smoke, fumes, poor ventilation, cold, heat, rain and hazardous materials; Special Requirements-Some assignments may require working alone, working weekends, nights, and/or occasional overtime.