Mental Health Outreach Worker (#RS2051)
$19.60-$23.82 Hourly / $3,396.57-$4,128.55 Monthly / $40,758.86-$49,542.65 Yearly


Under general supervision, assists professional and para-professional Mental Health Services staff in implementing community programs; and performs related or other work as required in accordance with Rule 3, Section 3 of the Civil Service Rules.


This class is the journey level class in the Mental Health Outreach Worker series. Employees in this class perform a range of supportive activities, teaching and field work, assisting and working under the direction of various mental health professionals and para-professional staff. Employees in this class perform duties with relative independence.


  • Assists various mental health professional and paraprofessional staff by providing a wide variety of services in the area of community mental health.
  • Assists in teaching basic mental health information and coping skills to clients and families, particularly in areas of utilizing the resources of the children's, adult and older adult systems of care; may assist in teaching basic mental health concepts of support, relationships, crisis management, medication management, vocational involvement and related areas.
  • Provides outreach to locate persons who may need additional support and services to maintain and develop optimal functioning in the community; may assist in providing follow-up counseling as to treatment options and resources available; learns to make referrals as appropriate.
  • Assists in interviewing clients, gathering and assembling related information and preparing reports; maintains appropriate records and files.
  • Participates in development of programs and delivery of services for mental health consumers; learns to provide information and counseling regarding rights, complaint and grievance procedures, and advocacy.
  • Provides basic community mental health education to consumers, family groups, community groups, and other interested persons.


Either I
Experience: One year as a Mental Health Outreach Worker Trainee. 

Experience: One year responsible work experience providing community based mental health services, working with community based organizations that provide mental health related services to culturally diverse groups or working with seriously and persistently mentally ill adults or severely mentally disabled children. 

License: Possession of a valid California Driver’s License. 

Special Requirements: Must be recognized as a designated consumer of mental health services or as an immediate family member of a consumer with serious mental health needs.


Basic individual and community mental health needs and problems; mental health organizations and resources; basic principles of human behavior; basic report writing, data gathering and record keeping practices; basic interviewing principles and practices.


Fluently speak, read and write the English language; learn a wide variety of mental health programs and procedures; understand and follow technical written and oral-directions; understand and work effectively with diverse cultural and ethnic groups; work with individuals with severe and persistent mental health problems; learn to make verbal presentations to highly diverse community groups; establish and maintain effective working relationship with staff, clients and the general public; learn basic principles of teaching or counseling.


Mobility-Constant walking; frequent operating of keyboard, standing for long periods, pushing/pulling, bending/squatting and stair climbing; Visual Requirements-Frequent overall vision and reading/close-up work; Dexterity-Constant holding and writing; frequent repetitive motion; Hearing/Talking-Constant hearing normal speech, hearing on the telephone, talking in person and talking on the telephone; Emotional/Psychological Factors-Constant public contact, decision making and concentration.

San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions.

CLASS: RS2051; EST: 9/12/2001;