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Shelter Supervisor II (#RS1082)
$37.67-$45.78 Hourly / $6,528.81-$7,935.81 Monthly / $78,345.74-$95,229.74 Yearly




DEFINITION

Under general direction, performs responsible second-level supervisory and administrative support work overseeing, coordinating, and directing the daily operations, programs, and activities of one or more dependent children’s residential care facilities; directs and supervises professional and other staff in the performance of assigned duties; implements and enforces administrative policies and procedures; develops and administers budget accounts related to the area of assignment; and does related or other work as required in accordance with Rule 3, Section 3 of the Civil Service Rules.

CLASS CHARACTERISTICS

This is the second supervisory level class in the Shelter Counselor series.  Incumbents work under the general direction of management and exercise a great deal of independent judgment in the performance of assigned tasks within established guidelines and legal constraints.  This classification is distinguished from the Shelter Supervisor I by its supervision of staff through subordinates and its broader administrative support activities.  It is distinguished from the Shelter Administrative Assistant by its strong supervisory role and its broad oversight of programs and activities directly affecting shelter residents.

TYPICAL DUTIES

  • Supervises, coordinates, and oversees, through subordinate supervisory personnel, the daily operations, programs, and activities of a children’s shelter and satellite program; selects, trains, assigns, directs and evaluates employees; completes performance reviews; coaches employees to improve performance and meet service goals; counsels employees concerning work standards, performance and behavior problems as necessary; issues verbal and written warnings and reprimands and makes recommendations for corrective action including suspensions and dismissals when appropriate; prepares written materials to support staffing recommendations and actions taken.
  • Oversees and ensures the provision of activities, programs, and services to meet residents’ physical and emotional needs; monitors and consults with professional staff concerning appropriate activities and interventions; assists as a back-up counselor as needed.
  • Plans, develops, submits, and implements recommended budget for assigned accounts; monitors expenditures and prepares estimated actual expenditures on accounts.
  • Prepares and reviews a variety of staff reports and paperwork; determines appropriate course of action and makes recommendations to resolve issues and concerns; updates, prepares, and maintains a variety of forms, schedules, lists, reports, logs, files, records, staff schedules, and minutes.
  • Receives and responds to telephone calls for assistance and information; resolves or routes complaints as appropriate.
  • Monitors activity rooms for appropriate behavior; assists staff in counseling youth residents; schedules and/or arranges transportation for residents; maintains routine medical and first aid supplies. 
  • Oversees facilities operations and arranges for adequate staffing in the absence of administrators; arranges shelter tours; and meets with community groups to discuss activities. 
  • Attends and participates in a variety of meetings and training programs; schedules and conducts staff meetings; serves on committees as assigned; makes oral presentations and agency orientations; prepares and reviews minutes of meetings.

MINIMUM QUALIFICATIONS

EITHER I
Experience: Two years as a Shelter Supervisor I in San Joaquin County. 

Note: For individuals employed in the San Joaquin County class of Group Counselor III-DCH at the time of adoption of this class specification (October 11, 2000), shall meet the above experience requirement. 

OR II 
Education: Graduation from an accredited four-year college or university. 

Experience: Five (5) years performing children’s social services work in a shelter, group home or similar setting; or social casework experience for children and families; including two (2) years of experience in a supervisory position. 

AND 
License: Possession of a valid California driver’s license. 

Special Requirement: Must pass fingerprinting as required by state law. 

Certificates: Must obtain certification in Basic First Aid and Cardiopulmonary Resuscitation (CPR) within the first six months of employment and maintain such certification during employment. 

Note: Employees at Mary Graham Children’s Shelter are subject to the authority, rules, regulations, standards, and approval of the Community Care Licensing Authority (CCL) of the California Department of Social Services. In addition to the above minimum qualifications, as a condition of employment, approval of the CCL is required for both initial appointment and for continued employment at MGCS.

KNOWLEDGE

Advanced principles and practices of supervision including coaching, counseling and progressive discipline; Welfare and Institutions Codes as they apply to dependent children; basic medical terminology, childhood illnesses and health assessment methods/techniques; signs of child abuse and neglect; special needs, problems, and concerns of at-risk children, including substance exposed infants; stages of child development; child behavior modification techniques; children’s community resources and referral agencies; basic principles and practices of accounting and record keeping; methods and techniques of budget development and administration; modern office equipment including personal computers and related hardware and software applications.

ABILITY

Supervise, coordinate, and oversee the work of an assigned unit; supervise, train, motivate, and evaluate staff; develop and promote teamwork; develop and administer assigned budget accounts; prepare and maintain complete and accurate files, schedules, records, and logs; write clear and concise reports; interpret, apply, enforce, and adhere to policies, procedures, rules and regulations governing facilities management, residential facilities for children; use and operate modern office equipment including personal computer and related hardware and software applications to create records and generate reports; communicate effectively both orally and in writing; drive a vehicle in the performance of assigned duties; perform First Aid and CPR duties as needed; establish and maintain effective relationships with others contacted in the performance of assigned duties.

PHYSICAL/MENTAL REQUIREMENTS

Mobility-Frequent operation of keyboards and sitting for long periods; occasional walking, pushing/pulling, climbing and driving; Lifting-Occasionally able to lift 5-70 pounds; Vision-Constant use of good overall vision and eye/hand coordination; frequent reading/close-up work; occasional field of vision/peripheral, depth and color perception; Dexterity-Frequent writing and repetitive motion; Hearing/Talking-Constant talking/hearing in person and on the telephone; Emotional/Psychological-Constant concentration and decision making; frequent public contact and dealing with emergency situations; occasional overtime and working weekends and exposure to hazardous materials, trauma, grief and death; Environmental-Constant exposure to noise.

San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions.

CLASS: RS1082; EST: 10/11/2000; REV: 9/10/2003;