Under direction, performs complex administrative work in the management of a division of the Employment and Economic Development Department; and does related or other work as required in accordance with Rule 3, Section 3 of the Civil Service Rules.
An employee in this class plans and directs the activities of a division and supervises the work of administrative and technical staff that performs program management in administrative and/or operations divisions.This class differs from the EEDD Analyst III and Employment and Training Supervisor in that incumbents of the latter classes perform technical or administrative supervisory work under direction and do not have overall responsibility for division management.
Plans, organizes, directs, and evaluates the work of staff; prioritizes and assigns work; analyzes staffing, workflow and procedures and adjusts as needed to maximize resource utilization; analyzes and interprets new policies and procedures to staff.
Prepares strategic and operational plans, grant applications, annual plans and budgets; negotiates and monitors contracts; prepares policy statements and procedures relevant to assigned area.
Directs program appraisal activities to identify need for revision or development of program elements; analyzes program; conducts staff meetings, coordinates suggestions made by staff for revision or development of program activities; monitors progress and analyzes program; develops procedures to increase program effectiveness.
Meets with department managers or other parties regarding program policies and procedures; participates in various committees to determine department or programmatic needs; develops forms and training to meet needs.
Maintains liaison with local and state agencies; may serve as primary liaison with local, state or other agencies for a specified program; may make presentations to various groups regarding programs; responds to or directs inquires to the appropriate agency or division; may address public and private groups relative to programs; may participate in conferences or seminars.
Prepares reports and correspondence for a variety of purposes; may prepare various statistical data, as required; monitors programs to ensure accountability to external agencies and/or funding sources.
May prepare marketing materials and various community outreach activities to promote programs, as assigned.
Education: Graduation from an accredited four-year college or university with a major in business administration, public administration, counseling, social services or a closely related field. Experience: Three years performing responsible technical, administrative or management work in an employment and training, workforce development, economic development, or related program, including one year in a supervisory position.
Substitution: Additional qualifying experience may be substituted for the required education on a year-for-year basis.
License: Possession of a valid California driver’s license if required by the nature of the position.
Goals and objectives of employment and training or economic development programs; principles and practices of public administration; rules and regulations governing employment and training programs or economic development agencies; management principles; techniques of public relations; theories of organizational structure and behavior; techniques for gathering and analyzing information; budget and human resource management; principles of supervision; public speaking techniques; techniques of employee training; group dynamics; basic computer and modern office automation technology, including pertinent software.
Plan, direct and coordinate the activities of a division; perform complex managerial duties; interpret and apply federal and state regulations governing employment and training programs or economic development agencies; operate computers and standard office equipment; communicate effectively, both orally and in writing; establish and maintain effective working relationships with others; make presentations to groups; develop and administer budgets and perform related general management activities; write clear and concise reports; analyze data and prepare recommendations.
Mobility-Frequent operation of a data entry device; sitting for extended periods; walking; occasional standing, pushing, pulling, bending, squatting, climbing stairs; occasional driving; Lifting-Frequently 5 pounds or less; Vision-Constant good overall vision and reading/close-up work; frequent color perception and use of eye/hand coordination; occasional use of depth perception and peripheral vision; Dexterity-Normal dexterity with frequent writing and repetitive motion; Hearing/Talking-Frequent hearing of normal speech;hearing/talking on the telephone; talking in person; Special Requirements-May require working weekend/nights; occasional travel; Emotional/Psychological-Frequent decision making, concentration, and public contact.