EEO Program Manager (#RM0251)
$50.00-$60.78 Hourly / $8,667.32-$10,535.18 Monthly / $104,007.85-$126,422.19 Yearly


Under administrative direction, plans, organizes, directs, supervises and performs responsible technical, administrative, investigative and managerial work supporting the Equal Employment Opportunity Program (EEOP) for the County; and does related work as required in accordance with Rule 3, Section 3 of the Civil Service Rules.


An employee in this single-position class has broad responsibility for developing, recommending and implementing various sub-programs, procedures and activities that support County equal employment opportunity (EEO) goals and are designed to encourage diversity in the County workforce while assuring non-discrimination in all areas of County business.  The incumbent works closely with County managers to assist them in achieving County EEO goals and works to identify, address and prevent discriminatory employment practices to include investigating and resolving discrimination and harassment complaints. The incumbent exercises considerable independence of action and judgment, supervises, and performs activities that have a potentially significant compliance, legal, fiscal and political impact on the County.


  • Responsible for administration and management of San Joaquin County’s Equal Employment Opportunity Program and those activities that support employee and client non-discrimination practices; develops, recommends and implements EEO policies, plans, training programs, systems and procedures for the purpose of supporting and maintaining a non-discriminatory environment in County government and assuring County compliance with applicable local, state and federal laws;  provides assistance as appropriate regarding compliance with the Americans with Disabilities Act and/or other legislation; encourages diversity/multicultural/multilingual programs. 
  • Receives, investigates and supervises investigations regarding complaints of discrimination or harassment filed by employees or applicants; writes detailed and comprehensive investigation reports and maintains appropriate records.
  • Communicates with employees, unions, management, legal representatives, contract investigators, and external agencies as needed during the investigative process; renders decisions on complaints and appeals as required; assures confidentiality of witnesses and participants as appropriate; may investigate Civil Service Rule 19 grievances; may provide testimony or expert witness in a hearing or other venue as required.
  • Provides guidance, information, advice and training to County managers and administrators to facilitate achievement of their EEO goals and obligations; conducts workshops, seminars and training sessions for County employees; trains or supervises training of Departmental EEO coordinators to receive and respond to discrimination and harassment complaint at the informal level of the internal EEO Complaint process.  
  • Collaborates with other Human Resources units, County departments, County Counsel, and others as required regarding EEO related matters that affect other operational areas within the County.
  • Provides staff support and serves as liaison to the Board of Supervisors’ appointed EEO Advisory Committee; schedules speakers for meetings and events; develops Committee agendas, programs, and events; provides general guidance to Committee members; and provide staff support to committee projects.
  • Interprets equal employment opportunity requirements of state and federal agencies, analyzes their impact on County operations, and makes recommendations as appropriate; monitors ongoing legislative activity that impacts the County’s EEO program; researches and evaluates County data to identify compliance concerns; facilitates automation and tracking of program data; produces complex reports and/or makes presentations as needed.
  • Develops, prepares and presents the bi-annual County EEO Plan and other required reports for adoption by the County Board of Supervisors; distributes EEO Plan to County management; monitors the status and progress of EEO Program goals and objectives.
  • Researches and compiles various legal, statistical, demographic, or administrative data; analyzes data and identifies trends; summarizes data and prepares reports; prepares required state/federal EEO reports; and ensures timely submission of mandated reports to appropriate agencies or individuals.
  • Consults with and receives advice/direction from the HR Director or designee regarding EEO program operations and activities; appropriately evaluates and analyze EEO complaints and makes advisory recommendations based on investigation findings and applicable policy compliance.
  • Evaluates County employment and promotional procedures for EEO compliance; recommends policies and procedures to eliminate inappropriate employment barriers; makes recommendations for career development and recruitment outreach to enhance diversity and EEO practices.
  • Supervises, directs, and evaluates the work of assigned EEO staff in performing EEO Program activities; conducts training and assigns work as appropriate; and initiates appropriate corrective/disciplinary action.
  • Serves as Disadvantaged Business Enterprise Reconsideration Officer.
  • Serves as a liaison with state and federal officials, as well as with city/county officials, staff, citizens, community/professional organizations and educational institutions. 
  • Attends meetings, conferences and seminars; participates on committees and task forces; may prepare and present budgets.


Education:  Graduation from an accredited four-year college or university with a major in one of the social or behavioral sciences, humanities, business or public administration, or a closely related field.

Experience:  Five years of increasingly responsible administrative, managerial, or analytical experience administering equal employment opportunity programs and compliance training, including at least three years of substantial responsibility conducting discrimination/harassment investigations and/or Reasonable Accommodation compliance investigations.  Supervisory experience is preferred.

Substitution #1:  Additional qualifying experience may be substituted for the required education on a year-for-year basis to a maximum of two years.  

Substitution #2:  A master’s degree in one of the social or behavioral sciences, humanities, business or public administration, or a closely related field may substitute for one year of the general administrative, managerial or analytical experience.

License:  Possession of a valid California driver’s license.


Public administration and personnel management including staff training, performance evaluation, and supervision; federal, state and local laws, legislative decisions and administrative guidelines relating to equal employment opportunity and maintaining a non-discriminatory work environment; effective EEO-related training programs and training techniques; investigative and interviewing techniques; principles and practices of conflict management; cultural differences; community organizations representing the diversity of the community; principles of effective written communication, including report writing; principles and practices of data collection, analysis and statistical methodology. 


Provide effective program development and implementation in the area of equal opportunity and maintenance of a non-discriminatory work environment; maintain the County’s compliance with all reporting and other requirements; make decisions, project consequences of decisions, use independent judgement, and work with little direct supervision as situations warrant; communicate clearly and concisely, both orally and in writing; write and present comprehensive reports and recommendations; read, interpret, and apply complex materials such as laws, legislation, and policy; analyze problems and identify alternative solutions; work with and control sensitive and confidential information; provide sensitivity to socioeconomic and cultural issues; deal tactfully with people on sensitive problems involving divergent viewpoints;  establish and maintain effective working relationships with County staff, community groups and the general public; utilize modern office equipment, including computers, efficiently and effectively.


Mobility - frequent sitting for long periods, moving about an office, reaching above and below desk level; Dexterity - frequent operation of a keyboard; handling individual papers; writing and taking notes; Lifting - occasional lifting of papers, files, equipment and material weighing up to 25 pounds; Visual Requirements - frequent ability to read written materials and computer screens and do close-up work; Hearing/Talking - frequent ability to hear normal speech, hear on the telephone, talk in person, and talk on the telephone; Emotional/Psychological Factors - frequent public contact; ability to make decisions and concentrate; position may require attendance at evening meetings or weekend sessions; position may require occasional travel.

San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions.

CLASS: RM0251; EST: 7/11/2001; REV: 1/13/2021;