Geographic Information Systems Program Manager (#RI4006)
$67.36-$81.88 Hourly / $11,675.58-$14,191.73 Monthly / $140,106.98-$170,300.78 Yearly

Under administrative direction, plans, develops and implements a Countywide geographic information systems (GIS) program; coordinates GIS program development with other County departments, divisions and external agencies; and performs other work as required in accordance with Rule 3, Section 3 of the Civil Service Rules.

An incumbent of this class provides overall management and coordination of the countywide GIS program. Duties include staff supervision/direction/development, coordination with internal and external agencies, budgetary control, program strategic planning and a full-range of related management responsibilities.  This class can be distinguished from other information systems-related management classes by its relatively limited focus on  GIS applications, issues and activities. This class is distinguished from GIS Manager in its role to administer countywide GIS whereas the latter has responsibility for GIS needs of an assigned department.

• Assumes management responsibility for planning, developing and implementing a Countywide GIS program that serves the needs of all County departments.
• Develops, recommends and implements GIS program goals, objectives, policies and priorities; recommends and administers policies and procedures.
• Monitors and evaluates the efficiency and effectiveness of program operational methods and procedures; recommends, within County and department policy, appropriate service and staffing levels.
• Plans, directs, coordinates and reviews the work plan for assigned professional and technical staff; assigns work activities, projects and programs; reviews and evaluates work products, methods and procedures; meets with staff to identify and resolve problems.
• Reviews, investigates, evaluates and selects new GIS technologies for current and future business needs including systems and network equipment, hardware and software; serves as technical resource for County departments on assessing and evaluating potential GIS program development within individual departments.
• Prepares service, equipment and software requests; writes specifications; evaluates bids received and selects vendors; monitors performance of equipment and contracted services to ensure compliance with standards.
• Serves as technical resource or project manager on GIS projects; reviews and approves project plans for technology enhancements or new products and services; analyzes client GIS needs; recommends solutions and appropriate technology; designs project and resource plans and schedules; develops proposals using cost/benefit analyses; coordinates the installation and evaluation of proposed hardware and software to ensure compatibility with existing systems; coordinates programming activities; controls, monitors and reports budget expenditures; directs members of the project team; resolves difficult and complex technology issues through effective utilization of department technical staff and use of vendor contracts; provides written reports and presentations on project status;  ensures compliance with budget and project goals and objectives.
• Develops and administers GIS program system security strategy, policies and procedures for network availability and related services; ensures compliance with County and mandated standards.
• Manages network operations to resolve performance and capacity issues; develops, plans and implements new technologies and data communications services to satisfy capacity and performance requirements.
• Selects, trains, motivates and evaluates assigned professional and technical staff; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline procedures.
• Oversees and participates in the development and administration of the GIS program budget; participates in the forecast of funds needed for staffing, equipment, materials and supplies; monitors and approves expenditures; implements adjustments.
• Serves as representative on a variety of GIS related committees; prepares and presents staff reports and other necessary correspondence.

Education: Bachelor’s degree from an accredited college or university with major course work in geography, GIS, computer science, information systems, economics, engineering, architecture, environmental science, mathematics, business administration, or a related field.

Experience: Five years of increasingly responsible professional analytical GIS program experience including two years in a supervisory capacity.

Operations, services and activities of a comprehensive GIS program including network, systems and applications development; concepts, principles, practices and operational characteristics of emerging technologies in GIS; operational characteristics and capabilities of multiple operating systems, platforms, environments, hardware and software; methods and techniques of evaluating client GIS requirements; methods and techniques of managing network systems performance and capacity; principles and practices of project management; principles and practices of system testing, analysis and security administration; methods and techniques of contract negotiation and administration; advanced methods and techniques of evaluating systems hardware and software; principles and practices of budget preparation and administration; principles of supervision, training and performance evaluation; pertinent Federal, State and local laws, codes and regulations.

Oversee and participate in the management of a Countywide GIS program; oversee, direct and coordinate the work of lower level staff; select, supervise, train and evaluate staff; apply highly complex technical principles and concepts to develop GIS solutions; plan, organize and manage GIS projects and programs; research and evaluate new technology; serve as project manager on large scale complex projects; serve as technical resource for GIS related issues; recommend, develop, implement and maintain information technology standards and processes including disaster recovery, network availability and security programs; participate in the development and administration of program goals, objectives and procedures; prepare and administer program budgets; prepare clear and concise technical and administrative reports; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work.

Mobility – Frequent use of data entry devices; frequent sitting, standing or walking for long periods; occasional pushing/pulling, bending, squatting and crawling; driving.  Lifting – occasionally up to 20 pounds.  Vision – constant use of good overall vision; frequent reading/close-up work; occasional color, depth and peripheral vision. Dexterity – frequent repetitive motion; frequent writing; frequent grasping, holding, reaching.  Hearing/Talking – frequent talking/hearing in person and on the telephone.  Emotional/Psychological – frequent decision making and concentration; frequent public contact; occasional working alone, working nights and traveling.  Environmental – frequent exposure to noise.