Under administrative direction, directs and manages a major section and/or an assigned group of administrative functions within the Health Care Services Agency and does related or other work as required.
CLASS CHARACTERISTICS
Deputy Director - Health Care Services - Administrative is an at-will class that is exempt from the San Joaquin County Civil Service System. Direction is received from the Director of Health Care Services, or other agency executive and/or senior management depending on assignment. The incumbent interfaces extensively with external agencies and is responsible for leading, managing, directing and administering assigned budgets, functions and activities and ensuring their compliance with all applicable laws and regulations, as well as policies of Health Care Services, , the County Administrator, and the Board of Supervisors. The incumbent is expected to model a strong work ethic and leadership skills, including accountability for oneself and others.
TYPICAL DUTIES
This specification is a general guideline for the class. The statements below are not restrictive, and the responsibilities and duties assigned to a position in this class may expand beyond those identified in the specification.
Plans, develops, manages and coordinates centralized administrative and quality metrics services such as contract management, annual planning, facilities management, safety, security, development of Requests for Proposals and grant-writing; directs administrative operations to maximize efficiency, improve service levels, reduce costs, and ensure effective utilization of available resources; exercises good judgment and makes sound business decisions in managing assigned activities; provides strategic leadership through communication, demonstration, and accomplishment of the organizational mission, vision, and values.
Through subordinate managers and supervisors, oversees and directs a multi-disciplinary staff engaged in administrative and support services; monitors staff work activities and responsibilities; directs and administers personnel matters, including employee selection, assignment, and evaluation; directs employee discipline as required; directs and oversees staff development training.
Reviews proposals for health services submitted by community agencies and individuals; may write proposals to obtain state or federal funding; negotiates with contract agencies for services; assists and advises contract agencies in setting up treatment programs with administrative requirements; monitors contract agencies to assure compliance with administrative and legal requirements; recommends remedial actions if necessary.
Directs the preparation of administrative program plans required by the State of California; assists with the development, review, evaluation and/or auditing of short, mid-range, and annual plans; monitors areas of assignment for compliance with local, state, and federal laws and regulations; attends state and county meetings and trainings.
Provides for community and staff education and training; disseminates information on programs.
Directs the development and implementation of quality control and quality improvement programs and initiatives; analyzes and monitors performance indicators and ensures that assigned operations meet established standards; recommends and implements process improvements to ensure operational effectiveness and superior customer service.
Directs the establishment of administrative and/or operational policies and procedures; analyzes and interprets existing and proposed federal, state, and local legislation, policies, procedures and other directives to determine impact on assigned operations; consults with management, supervisory, and medical staff as required.
Assists with the development and administration of departmental budgets and the disbursement of funds; analyzes services to determine appropriate levels of service.
Manages special projects; researches and analyzes information and statistical data; conducts research and surveys; prepares complex correspondence, reports, and other documents; makes oral and written presentations.
Attends meetings and conferences, including meetings of the Board of Supervisors; provides recommendations on matters germane to areas of assignment; participates on committees and task forces; develops and maintains cooperative and collaborative working relationships with federal, state and county officials, other counties, community groups, and the public, and may represent Health Care Services and/or one of its major divisions as assigned; meets and confers with various agents to negotiate effective solutions to difficult problems; coordinates the provision of departmental services as assigned.
Effectively utilizes technology to improve systems and processes.
MINIMUM QUALIFICATIONS
DESIRABLE QUALIFICATIONS
Education: Possession of a master’s degree in business or public administration, social work, counseling, nursing, psychology, or closely related field.
Experience: Five years of managerial experience in a public health care agency or program, including at least two years managing fiscal, procurement, personnel, quality improvement, facilities, or other administrative services activities.
REQUIRED QUALIFICATIONS
License: Possession of a valid California driver’s license.
KNOWLEDGE
Principles and practices of community behavioral/mental health administration, including effective organization, administration, fiscal management and supervision; principles and practices of organizational behavior; organizational structures, business methods, procedures, rules, regulations and standards common to health care services in the State of California; theory, techniques, tools and practices of quality assurance and performance improvement applicable to measure, assess and control quality of care provided by a health care agency; effective supervision and personnel management; effective staff education and training techniques; project management; short and long term planning methods; customer service; modern office automation technology and software relevant to assigned operations.
ABILITY
Plan, assign, and direct the administrative activities of a large, complex health care agency in a cost effective manner, while ensuring excellent customer service; provide appropriate and effective leadership and management of diverse staff teams, including subordinate managers and supervisors; work collaboratively with staff, other departments, and pertinent stakeholders to achieve successful outcomes; exercise good judgment and make sound managerial decisions; exercise analytical and critical thinking to evaluate complex problems and recommend appropriate solutions; understand, interpret and apply complex rules and regulations pertaining to assigned operations; analyze and implement program mandates and work within federal, state, or other types of regulatory systems; formulate and present short and long-range plans; recommend the development and utilization of effective automated systems; prepare and administer annual budgets and financial and statistical records; plan and coordinate quality assurance activities; communicate effectively, both orally and in writing; establish and maintain effective working relationships with others including the general public, staff, advocacy groups, and other departments and agencies both internal and external to San Joaquin County government; develop skill in utilizing community resources within the justice, social service, health and education systems and the community at large.
PHYSICAL/MENTAL REQUIREMENTS
Mobility - frequent sitting for long periods; frequent operation of a data entry device; occasional walking, standing, pushing, pulling, bending, squatting, climbing; Lifting - frequent lifting of 5 pounds or less; occasional lifting of 5-30 pounds; Visual - constant use of good, overall vision and reading/close-up work; frequent use of color perception and hand/eye coordination; occasional use of depth perception and peripheral vision; Hearing/Talking - frequent hearing of normal speech, talking/hearing on the telephone and in person; Emotional/Psychological - frequent decision making, concentration, and public contact; occasional public speaking; occasional dealing with emergency situations; occasional exposure to trauma, grief, or death; Special Requirements - may require working weekends/nights, working alone, driving; Environmental – frequent work in a standard office environment; occasional exposure to varied weather conditions.
San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions.
Notify Me when a Job Opens for the above position(s)