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Recruitment #20-DD3-01



THE JOB: This position plays a critical role in the Human Services Department Business Analytics Unit. Working with a team to provide data, analysis and tools so that management and staff can make informed, data-driven decisions to increase the efficiency of our operations and improve the effectiveness of social services programs. The position is responsible for developing, creating and maintaining the design, creation and maintenance of complex data extraction and data loading processes across large and complex social services systems. This position plays a crucial role in working with Human Services program staff to identify needed data and reports and create technical solutions to deliver data and reporting in an automated and consistent manner; and to do other work as required. Effective July 11, 2020, this position will be furloughed by 7.5%.

Employment Standards

THE REQUIREMENTS: Any combination of training and experience which would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

A Bachelor's Degree from an accredited college or university with a major in computer science or a closely related field and two years of experience performing both systems analysis/design and programming for business applications, which included analysis and design of several systems or segments of major systems.


Four years of experience performing both systems analysis/design and programming for business applications, which included analysis and design of several systems or a single major system.

Completed coursework in applications programming and systems analysis is highly desirable.

Special Requirements: Some positions may require fingerprinting and/or background investigation. Availability to work irregular hours, which may include evenings, nights, weekends and holidays.

Knowledge: Thorough knowledge of the theories, principles, and practices of developing and supporting information processing systems; programming in at least one programming environment, through experience and/or formal logic education; one or more specific tools and languages used by the department; database performance and security issues; the principles, practices and methods of process modeling, data modeling, and database design and data delivery issues. Working knowledge of multi-platform and intersystem relationships; multiple databases, operating systems, and data modeling tools. Some knowledge of the principles, practices and methods of project management; and the principles, practices and methods of training and mentoring.

Ability to: Assume responsibility for a large application; write computer programs in various languages; analyze large, complex systems and program specifications; understand and manipulate complex data structures; demonstrate advanced software development skills; demonstrate detailed understanding of customers' needs and business practices and develop innovative solutions to meet those needs; design and develop complete, creative and innovative solutions to challenging technical problems; analyze and evaluate complex programming problems and develop and implement effective, logically correct solutions; leverage and reuse one's own or others' work; perform thorough testing of applications; read, comprehend, and write technical documentation; present technical concepts and projects to technical and non-technical staff; create accurate timeframe estimates of own work and the work of others so as to produce results in timely manner; use good judgment and work with minimal direction; communicate effectively, both orally and in writing; work cooperatively and effectively with other staff members, customers and vendors.


- 22 days first year, increasing to 37 days after 15 years of service. Available for vacation and/or sick leave.
HOLIDAYS - 13 paid holidays per year.
BEREAVEMENT LEAVE - 3 days paid in California, 5 days paid out-of-state.
MEDICAL PLAN - The County contracts with CalPERS for a variety of medical plans. For most plans, County contributions pay a majority of the premiums for employees and eligible dependents.
DENTAL PLAN - County pays for employee and eligible dependent coverage.
VISION PLAN - County pays for employee coverage. Employee may purchase eligible dependent coverage.
RETIREMENT - Pension formula 2% at age 60 or 2% at age 62 as determined based on provisions of the CA Public Employees’ Pension Reform Act of 2013(PEPRA). Pension benefit determined by final average compensation of three years. County participates in Social Security.
LIFE INSURANCE - County paid $20,000 term policy. Employee may purchase additional life insurance.
DISABILITY INSURANCE - Employees in the General Representation Unit participate in the State Disability Insurance (SDI) program. This program is funded 100% by employee payroll deductions.
DEPENDENT-CARE PLAN - Employees who make contributions for child or dependent care may elect to have their contributions made utilizing “pre-tax dollars.”
H-CARE PLAN - Employees who pay a County medical premium may elect this pre-tax program.
HEALTH CARE FLEXIBLE SPENDING ALLOWANCE (HCFSA) - Employees may elect this pre-tax program to cover qualifying health care expenses.
DEFERRED COMPENSATION - A deferred compensation plan is available to employees


Note: The provisions of this bulletin do not constitute an expressed or implied contract.

Selection Plan

THE EXAMINATION: Your application and supplemental questionnaire will be reviewed to determine if you have met the education, experience, training and/or licensing requirements as stated on the job announcement. If you meet these criteria and are one of the best qualified, you may be required to compete in any combination of written, oral and/or performance examinations or a competitive evaluation of training and experience as described on your application and supplemental questionnaire. You must pass all components of the examination to be placed on the eligible list. The examination may be eliminated if there are ten or fewer qualified applicants. If the eligible list is established without the administration of the announced examination, the life of the eligible list will be six months and your overall score will be based upon an evaluation of your application and supplemental questionnaire. If during those six months it is necessary to administer another examination for this job class, you will be invited to take the examination to remain on the eligible list.

HOW TO APPLY: Apply Online Now!  Click on the link below; or print out an application and supplemental questionnaire and mail/bring them to: Santa Cruz County Personnel Department, 701 Ocean Street, Room 510, Santa Cruz, CA, 95060.  For information, call (831) 454-2600.  Hearing Impaired TDD/TTY: 711.  Applications will meet the final filing date if received in one of the following ways:  1) in the Personnel Department by 5:00 p.m. on the final filing date, 2) submitted online before midnight of the final filing date. 

Women, minorities and people with disabilities are encouraged to apply. If you have a disability that requires test accommodation, please call (831) 454-2600.

To comply with the 1986 Immigration Reform and Control Act, Santa Cruz County verifies that all new employees are either U.S. citizens or persons authorized to work in the U.S.

County of Santa Cruz



Equal Opportunity Employer


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