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Health Insurance Specialist (Contractual)

MIA OFFICER II

Recruitment #24-009638-0001

Introduction

The Maryland Insurance Administration (MIA) is an independent State agency that regulates Maryland’s $46 billion insurance industry and protects consumers by monitoring and enforcing insurers’ and insurance professionals’ compliance with State law.  Through the diligence of a highly professional staff of market analysts, financial analysts, accountants, lawyers, law enforcement officers, actuaries, complaint investigators, and others, the MIA works to facilitate a strong and competitive insurance marketplace where consumers are well informed and treated fairly.  Staff members are subject matter experts who serve as a resource for lawmakers, consumers, and other public and private entities.



The MIA is charged with a broad range of responsibilities including the licensure of insurance carriers and insurance producers (brokers/agents) operating in Maryland, the conduct of financial examinations of companies to monitor financial solvency, and the review and approval of rates and contract forms.  The MIA investigates reports of consumer fraud and consumer complaints about life, health, automobile, homeowners, and/or property insurance.  Insurance carriers are subject to market conduct examinations and other actions to monitor compliance with Maryland law.  The MIA also has a unit dedicated to consumer education and outreach, which participates in hundreds of events and reaches thousands of individual consumers annually. 

GRADE

14

LOCATION OF POSITION

Baltimore City

Main Purpose of Job

Within the Consumer Education and Advocacy Unit (CEAU) is the Health Coverage Assistance Team (H-CAT). This role will work primarily with this team and focus on assisting those seeking health care services, including physical and behavioral health, and navigate any health care coverage issues that impede their ability to obtain those services. Additionally, this individual will assist Marylanders who need help understanding and using their health insurance and explore ways to help those who lack legal documentation access compensated coverage. This individual will support the mission by providing Marylanders with current and accurate information while providing support through their health coverage journey.

MINIMUM QUALIFICATIONS

Education: Bachelor’s degree from an accredited college or university.

Experience: One year of experience reviewing and interpreting health insurance policies

DESIRED OR PREFERRED QUALIFICATIONS

Knowledge of Maryland health insurance laws and regulations and/or federal regulations, including behavioral health laws. 

BENEFITS

FURTHER INSTRUCTIONS

If you have any questions about this recruitment, please contact lynn.hill@maryland.gov

For immediate consideration, upload one WORD or PDF file, at the "Resume" tab, that contains:

1.  a cover letter stating your interest and specific salary requirements; and

2.  a current professional resume.

If you are unable to apply online, you may submit via mail. Please be sure to include all documents that are listed above, to ensure timely processing.

Complete application packets may be mailed to:

Maryland Insurance Administration Human Resources - Recruitment#: 24-009638-0001

200 St. Paul Place, Suite 2700 Baltimore, MD 21202

Incomplete submission will not receive consideration.

TTY  Users: call via Maryland Relay 

We thank our Veterans for their service to our country and encourage them to apply.  

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity. 

 




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