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Gift Associate

MPT Administrative Assistant II

Recruitment #24-007005-0001

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Introduction

Maryland Public Television, commonly known as MPT, is a public television network that broadcasts throughout the entire state of Maryland and the District of Columbia and into parts of Delaware, Pennsylvania, Virginia, and West Virginia. MPT is Maryland's only statewide broadcaster. Headquartered in Owings Mills, MPT is a member of the Public Broadcasting Service (PBS) and is a producer of both locally and nationally distributed TV programs and digital content.

 

LOCATION OF POSITION

Maryland Public Television
11767 Owings Mills Blvd 
Owings Mills, MD 21117

Main Purpose of Job

The contractual Gifts Associate position is responsible for the accurate and timely processing and acknowledgment of all charitable donations made to MPT. The Gifts Associate supports all Development fundraising activity, including processing financial gifts received from direct mail, on-air-pledge, online, individual retirement accounts (IRA Rollovers), workplace giving, stock donations, tribute and memorial gifts and other sources. The Gifts Associate helps to maintain the integrity of the member database and member satisfaction.

This is a Special Appointment position and serves at the pleasure of the Appointing Authority.

POSITION DUTIES

Special Gifts Processing:
  • Input, code and process all special financial gifts, including matching gift requests and payments; contributions from IRA [VT1] Rollovers; donor-advised funds; gifts of stock as well as contributions from workplace giving campaigns. 
  • Work closely with MPT's fundraising consultant Member Services Bureau (MSB) to ensure that all special gifts are processed and entered into the member database. 
  • Work in partnership with the MPT Finance team and MPT Foundation staff to reconcile special gifts data and ensure that all donations are entered prior to the end of month deadline.
  • Prepare and submit monthly reports and daily contributions along with all back-up documentation to MPT's Finance Department. 
  • Provide customer service to donors with membership account inquiries about special gifts and follow up on donor problems where appropriate.
 Other Gifts Processing: 
  • Collaborate with the Membership Operations team to ensure that all other gifts and donor information are processed and entered into the member database promptly and accurately. 
  • Assist with sustainer program account maintenance adjustments, including upgrades, downgrades, refunds, termination, "thank you" gift selection, payment information updates, and electronic funds transfer (EFT) conversion efforts of MPT's over 27,000 sustainer member files. Sustainers are monthly donors to MPT. 
  • Assist with daily gift entry and processing. Enter all house mail and online credit cards and check payments accurately and in a timely manner.
  • Assist with weekly pledge payment reminders and declined credit card letters. 
  • Assist with uploading and troubleshooting the lockbox file and correcting donor information in the online portal. 
  • Perform other duties as assigned, including but not limited to, occasional participation in on-air pledge drives, station events, departmental projects, meetings and trainings.

 

MINIMUM QUALIFICATIONS

Education:   Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience:   Two (2)  years of experience in administrative staff or professional work.

Notes: 
1. Candidates may substitute 30 college credit hours from an accredited college or university for each year up to two years of the required experience. 
2. Candidates may substitute the possession of a Bachelor's degree from a college or university for the required experience. 
3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work that included regular use of independent judgment and analysis in applying and interpreting complex administrative plans, policies, rules or regulations or analysis of operational programs or procedures with recommendations for improvement on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications. 

  •  Experience in financial gift processing, accounting or finance  
  •  Experience in data entry with a high level of accuracy Experience with databases and spreadsheets  
  •  Detail-oriented, highly organized with strong analytical and problem-solving skills  
  •  Proficient with membership databases such as Revolution CRM, Salesforce, Raiser’s Edge, or a similar customer   relationship management database software   
  •  Experience and proficiency with Microsoft Office


LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be placed on the eligible (employment) list for at least one year.

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

Resumes will NOT be accepted in lieu of completing the online or paper application.

BENEFITS

Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program, have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents. As a contractual employee, you will be responsible for paying 25% of the premiums for your medical and prescription coverage, including any eligible dependents you have enrolled. The State of Maryland will subsidize the remaining 75% of the cost for these benefits. You can also elect to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance, but will be responsible to pay the full premium for these benefits.

 Leave may be granted to a contractual employee who has worked 120 days in a 12-month period. This leave accrues at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year.

FURTHER INSTRUCTIONS

The online applications are highly recommended. However, if you are unable to apply online, the paper application (and supplemental questionnaire) may be submitted to Maryland Public Television – HR, 11767 Owings Mills Blvd., Owings Mills, MD., 21117. Paper application materials must be received by the closing date for the recruitment.  No postmarks will be accepted.

If additional information is required, the preferred method is to upload.  If you are unable to upload, please fax the requested information to 410-581-4382. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time. 
For questions regarding this recruitment, please contact L Johnston at 410-581-4047 or ljohnston@mpt.org. 

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or 
Application.Help@maryland.gov.  

Appropriate accommodations for individuals with disabilities are available upon request. MD TTY Relay Service 1-800-735-2258. 

We thank our Veterans for their service to our country. People with disabilities and bilingual candidates are encouraged to apply. 

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.



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