ADMINISTRATIVE OFFICER II
Member Services Administrator
Recruitment #24-006304-0002
Department | MD Supplemental Retirement Plan |
---|---|
Date Opened | 4/23/2024 3:00:00 PM |
Filing Deadline | 5/7/2024 11:59:00 PM |
Salary | $50,392.00 - $83,807.00/year |
Employment Type |
Full-Time
|
HR Analyst | Sheryl Hagood |
Work Location |
Baltimore City
|
Telework Eligible | Yes |
GRADE
14
LOCATION OF POSITION
William Donald Schaefer Tower
6 St. Paul Street
Baltimore, Maryland 21202
Main Purpose of Job
The Member Services Administrator is a highly responsible and
technical administrative support role and is integral to the efficient
operations of MSRP. This position requires the use of independent thinking and
judgment as well as the application of standard operating policies and
procedures. The position’s primary function is to assist the Director of Member
Services and the Member Services Education Specialists in support of all
initiatives of the Member Services Unit. The Member Services Administrator is
responsible for a variety of duties, which include (but are not limited to) the
following: conducting research on various current and/or relevant topics that
will potentially be incorporated into MSRP educational webinars and seminars;
creating and assisting in the creation of educational webinars and seminars;
creating drafts of webinar announcements and other communications; posting
webinar updates and other pertinent information on the MSRP website;
proofreading and editing presentations and other documents; coordinating the
scheduling of guest speakers for webinars and seminars; assisting in the facilitation
of virtual webinars, serving as liaison to State benefit and retirement
coordinators; preparing memoranda and other documents; working on various
special projects, as assigned; and advising and providing updates and/or
recommendations to the Director of Member Services and the team.
**This is a Special Appointment position and serves at the pleasure
of the Appointing Authority.**
MINIMUM QUALIFICATIONS
Education: Possession of a Bachelor's degree from an accredited
four-year college or university.
Experience: Two years
experience in administrative or professional work.
Notes:
1.
Candidates may substitute additional experience in administrative staff or
professional work on a year-for-year basis for the required education.
2.
Candidates may substitute additional graduate level education at an accredited
college or university at the rate of 30 semester credit hours for each year of
the required experience.
3.
Candidates may substitute U.S. Armed Forces military service experience as a
commissioned officer involving staff work that included regular use of
independent judgment and analysis in applying and interpreting complex
administrative plans, policies, rules or regulations or analysis of operational
programs or procedures with recommendations for improvement on a year-for-year
basis for the required education and experience.
DESIRED OR PREFERRED QUALIFICATIONS
1.
Experience working with mutual funds, retirement plans, or investments.
2.
Highly proficient performing business writing and proofreading for grammar,
structure, and punctuation.
3.
Highly proficient with Google Suite applications, including team collaboration
tools.
4.
Highly proficient at creating PowerPoint presentations.
5.
Highly proficient with Zoom video conferencing platform.
6.
Self-starter with a customer service attitude who works well within a team
environment.
7. Training
and/or experience in finance, banking, education, or insurance.
8.
Creativity in writing and creating presentations.
9. Effective
presentation skills.
LIMITATIONS ON SELECTION
Open to current State employees only.
SELECTION PROCESS
Please make
sure that you provide sufficient information on your application to show that
you meet the qualifications for this recruitment. You must meet the
minimum qualifications to be considered. For education obtained outside
the U.S., a copy of the equivalent American education as determined by a
foreign credential evaluation service must be provided prior to hire. All
information concerning your qualifications must be submitted by the closing
date. We will not consider information submitted after this
date. Resumes may not be submitted in lieu of completing the employment
application. Successful candidates will be ranked as Best Qualified,
Better Qualified, or Qualified and placed on the employment (eligible) list for
at least one year.
EXAMINATION PROCESS
The
examination will consist of a rating of your education, training, and
experience as presented on your application and as they relate to the
requirements of the position. You may be asked to complete a supplemental
questionnaire. The supplemental questionnaire may be used as part of the
rating process. Therefore, it is important that you provide complete and
accurate information on your application.
BENEFITS
FURTHER INSTRUCTIONS
The
online application process is STRONGLY preferred. If you are unable to
apply online, you may mail a paper application and supplemental
questionnaire to:
Department
of Budget and Management
Recruitment
and Examination Division
301
W. Preston Street, Room 608
Baltimore,
MD 21201
All
mailed documents must include the applicant's name and the job number and must
be received by the closing date. Resumes will NOT be accepted in lieu of
completing the application. If you have any questions concerning the
recruitment process for this position, please call 410-767-4850.
As an
equal opportunity employer Maryland is committed to recruiting, retaining and
promoting employees who are reflective of the State's diversity.
People
with disabilities and bilingual applicants are encouraged to apply.
We
thank our Veterans for their service to our country and encourage them to
apply.
TTY
Users: call via Maryland Relay
Click on a link below to apply for this position:
Fill out the Supplemental Questionnaire and Application NOW using the Internet. | Apply Online |
View and print the Supplemental Questionnaire. | This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here. |
Apply via Paper Application. | You may also download and complete the Paper Application here. |