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ADMINISTRATOR V

Executive Director, Real Estate Commission

Recruitment #24-006296-0004

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Introduction

The Maryland Department of Labor, Division of Occupational and Professional Licensing is seeking executive-level candidates for the position of Executive Director of the Maryland Real Estate Commission. This is a Management Service position (at will). Resumes and Cover Letters should be sent to the following email address in c/o John Dove, Commissioner: john.dove@maryland.gov

GRADE

20

LOCATION OF POSITION

1100 N. Eutaw Street, Baltimore, MD 21201

Main Purpose of Job

The executive director of the Maryland Real Estate Commission (MREC) is responsible for the unit that oversees the qualification, examination, licensing, and regulation of 49,000 real estate brokers, associate brokers, and salespersons. The Secretary of the Maryland Department of Labor appoints the executive director from a list of three nominees submitted by the Maryland Real Estate Commission. Candidates are required to possess a broad knowledge of generally accepted practices in the real estate business in the state and be reasonably well-informed of the general laws that govern agencies and contracts for the conveyance or leasing of real estate. If the executive director is licensed as a real estate broker, associate broker, or salesperson at the time of hiring, they will need to relinquish the license during the period of employment. Licensing and regulations are accomplished in concert with the Commission, which has nine appointed members—salary range: $73,787-$96,298 commensurate w/qualifications and experience.

POSITION DUTIES

Duties of this position includes but are not limited to:

Supervision and Responsibilities 
● A senior leadership position in the division of Occupational and Professional Licensing supervises a staff of nineteen employees and is responsible for an annual budget of over $2.4 million. 
● Manages all activities related to licensing, investigations, continuing education support, public outreach and advocacy, licensee communications, Commission and staff training, and acquisition of equipment and supplies. 
● Maintains a working knowledge of the administrative rules, laws and policies governing the real estate industry. ● Maintains compliance with all internal MDOL policies and legal regulations in every area of the Commission’s daily activities. 
● Supervises the creation and maintenance of written office as well as individual staff position procedures manuals. 
● Directs the preparation of agendas, minutes, and related materials for distribution for each Commission meeting. Informs the Commission of current issues, agency reports, and special interest subjects. 
● Coordinates action items arising from Commission meetings with agency staff, the Attorney General’s office, and other MDOL staff to ensure timely completion. 
● Develops and disseminates Commission information to ensure effective communication with citizens, licensees, and professional organizations, including mailings and website posting of public notices, changing State and Federal laws, regulations, code of ethics, public advocacy brochures, press releases, fact sheets, newsletters, and information of public access to the online license system. 
● Supervises the processing of license applications, license denials, and reinstatements to ensure that applications are processed in accordance with legal requirements and procedures. 
● Assists the Commission and Department Counsel in drafting legislative and regulatory proposals to establish and clarify real estate laws in accordance with administration policies, guidelines, and approval. 
● Acts as the chief representative of the Commission to other governmental agencies, the public, and the industry to ensure consistency of information provided. 
● Represents the Commission and MDOL at regional and national conferences to ensure the Commission’s exposure to trends, as well as information and practices enhancing the effectiveness and utility of Commission activity. 
● Manages the processing of approximately 800 complaints annually including intake, review, dismissal, investigation, or adjudication of complaints filed by consumers, other licensees or government agencies against licensees or applicants. 
● Prepares various statistical, annual, and special reports for review as required by the Administration and Maryland General Assembly. 
● Drafts correspondence in response to citizens, legislators, or external organizations for the signature of the Commissioner, Secretary, or Governor. 
● Coordinates responses to requests for information from legislators, the media, citizens, and the industry to ensure responsiveness, accuracy, and conformity with the Maryland Public Information Act 
● Prepares, reviews, and audits fiscal data related to approximately 200 annual Guaranty Fund claims and 100 civil fine recoveries. 
● Monitors, reviews, and assigns activities of Staff Auditor in handling approximately 1,500 audits of real estate brokers’ escrow accounts annually. 
● Completes assignments from the Office of the Commissioner and the Office of the Secretary.

MINIMUM QUALIFICATIONS

The successful candidate must possess at a minimum, a bachelor's degree from an accredited college or university and have at least eight years of practical experience in professional work. Documented professional experience of four years or more may be substituted for college degree requirements.
Of the eight years of practical experience in professional work, candidates must have five years of management experience. 
Candidates must also have five years of customer service experience. 
Exceptional written and public speaking communication skills are required. 
Strong technology skills, including proficiency with Google Docs, Google Meet, and Microsoft Office software. 

DESIRED OR PREFERRED QUALIFICATIONS

It is preferred that the successful candidates have experience:
● Managing a real estate office, title services, or another business associated with the real estate industry.
● Experience with government regulatory entities is desirable. 
● Candidates who possess practical experience in real estate work will be given preference. 
● Candidates who possess experience in interpreting and applying laws, regulations, rules, policies will receive additional consideration. 
● Demonstrated leadership and personnel management experience will receive additional consideration. 
● Depending upon experience and qualifications, the successful applicant may be required to complete certain pre-licensing courses as a condition of continued employment.

SPECIAL REQUIREMENTS

All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (Department of Labor/DUI) to determine whether any monies are owed to Department of Labor/DUI as a result of unemployment overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year. All information concerning the qualifications, including any required documentation (diploma, transcript, certificate, etc.) must be submitted and received by the closing date. Information submitted after this date will not be considered. For positions that require a Bachelor's/Master's Degree etc: Educational credentials from foreign countries must be evaluated by an approved education review service. This evaluation must be submitted with your application. For further information, you may call International Consultants of Delaware, Inc. at (302) 737-8715 or World Education Services Inc. at 1-800-932-3897 or (202) 331- 2925.
 

EXAMINATION PROCESS

The examination for this recruitment will be an evaluation and rating of the information provided on your application. Therefore, it is essential that the application is filled out completely and accurately, listing all relevant education and experience, addressing the specific qualifications shown above and submitting any required documentation (diploma, transcript, certification, license, etc.). Please include clear, detailed and specific information on your application regarding experience qualifications related to the minimum qualifications, desired, and/or selective qualifications of the position.

Successful candidates will be placed on the certified list categorized as Best Qualified, Better Qualified, or Qualified. The certified list will be used by Department of Labor for a period of one year.


BENEFITS

FURTHER INSTRUCTIONS

The online application is STRONGLY preferred. However, if you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via mail or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.

The paper application must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted. Incorrect application forms will not be accepted.

PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION

Completed applications, required documentation, and any required addendums may be mailed to:

 

Department of Labor Office of Human Resources

Attn: Jasmine Hubbard    24-006296-0004

1100 N. Eutaw Street, Rm. 101

Baltimore, MD 21201

 

For additional information, please contact Jasmine Hubbard at 410-767-2627 or via email Jasmine.Hubbard1@maryland.gov.

 

The MD State Application Form can be found online

 

Department of Labor is an equal opportunity employer. It is the policy of Department of Labor that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.




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