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Recruitment #24-005484-0020


***This position is part of the new Department, The Office of the Correctional Ombudsman; which will become effective July 1, 2024.***

"Together, we are building a stronger Maryland."


-  Governor Wes Moore


 This position is Management Service and serves at the pleasure of the Appointing Authority.




Baltimore, Maryland


The Office of the Correctional Ombudsman (OCO) will provide independent oversight of the adult corrections system in Maryland and oversee the Juvenile Justice Monitoring Unit, which provides independent oversight of the Department of Juvenile Services. The primary purpose of this role is to provide public reports and recommendations concerning the needs and rights of prisoners, their families, and prison volunteers. The Correctional Ombudsman will improve safety and other conditions within Maryland’s prisons.

Position Duties include, but are not limited to:

  • In response to complaints or on the OCO’s initiative, investigate illegal, erroneous, unreasonable, and inefficient acts by the Department of Public Safety and Correctional Services (DPSCS), its employees, contractors, and contractors.
  • Conduct independent reviews and assessments relating to:
    • Health and mental health services for people under DPSCS supervision.
    • DPSCS plans for the expansion, renovation, or closure of facilities.
    • Educational and vocational programs for people under DPSCS supervision.
    • Restrictive and protective housing.
    • Division of Correction (DOC) services and programs.

  • Inspect correctional facilities to monitor conditions.
  • Plan for proactive support to prevent unsafe conditions and abuses in corrections.
  • Create a website and publish legislatively required reports about OCO investigations and other activities,
  • Staff the Correctional Ombudsman Advisory Board and work with the Board to determine investigative priorities and develop processes.
  • Oversee the Juvenile Justice Monitoring Unit to investigate and determine whether the needs of children under the jurisdiction of the Department of Juvenile Services are being met in compliance with State law, that their rights are being upheld, and that they are not being abused.


EDUCATION: Juris Doctor (J.D.) degree or Master's degree in a relevant field such as criminal justice, public administration, or social work.


EXPERIENCE: At least five years of experience in a related field such as corrections, law enforcement, advocacy, or public administration.


Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.


  • Experience working with diverse populations, including incarcerated individuals, their families, and advocacy groups.
  • Experience conducting audits, investigations, or oversight activities within a correctional or similar setting.
  • Experience in conflict resolution and mediation.
  • Familiarity with Maryland's correctional system and relevant stakeholders.
  • Experience working with governmental bodies and legislative processes.


This is a Management Service position, that serves at the pleasure of the Appointing Authority.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.



Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be submitted to: Department of Budget and Management, Recruitment and Examination Division, 301 W. Preston St., Baltimore, MD 21201. Paper application materials must be received in our office by the closing date for the recruitment. No postmarks will be accepted.

For questions regarding this recruitment, please contact the DBM Recruitment and Examination Division at or 410-767-4850, MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.

Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online
View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.
Apply via Paper Application. You may also download and complete the Paper Application here.

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