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Staff DevOps Engineer

Recruitment #24-005484-0015


Maryland’s Family and Medical Leave Insurance (FAMLI) program makes sure all workers in Maryland have paid time off for medical and family reasons. FAMLI is a social insurance system covering 2.8 million workers and 180,000 employers, delivered as a digitally native, public-facing service. We’re in the early stages of building something as big and as far-reaching as unemployment insurance or a new health department. We know that delivering services primarily through a website, over the Internet, is a new way of doing business in government.

Our Digital Services Team is the group inside of FAMLI charged with bringing a modern product-oriented approach to creating, launching, and continuously improving the digital platform powering family and medical leave in Maryland. This team is responsible for providing intuitive and user-oriented experiences to workers who need to take paid leave, to employers who need to interact with our office, and to government employees processing claims and interacting with the public. The Staff DevOps Engineer is a critical member of FAMLI’s Digital Services Team. 

The Staff DevOps Engineer will work closely with our development and operations teams, bridging the gap between software development and IT operations to streamline our delivery pipeline and enhance our infrastructure's reliability, scalability, and security. 

This role is at the forefront of modernizing how the state approaches digital service delivery. The Staff DevOps Engineer helps define the standards and conventions for how we will be building the infrastructure and delivery pipeline for the state’s new Family and Medical Leave Insurance application. This is a career-defining civic tech opportunity to transform digital services for the State of Maryland. 

This is a greenfield program and a rare chance to build a digital service from the ground up for the people of Maryland!




Maryland Department of Labor
1100 N. Eutaw Street
Baltimore, Maryland 21201

Main Purpose of Job

The Staff DevOps Engineer reports to the Principal Engineer within the Division of Family and Medical Leave Insurance (FAMLI) at the Maryland Department of Labor. The Staff DevOps Engineer works to define the standards and conventions for how we will build the infrastructure and delivery pipeline for the state’s new Family and Medical Leave Insurance application. The Staff DevOps Engineer works closely with our vendor teams and internal development and IT operations teams to streamline our delivery pipeline and enhance our infrastructure's reliability, scalability, and security.


  • Maintains and enforces technical standards for infrastructure as code, automated testing, CI checks, and deployment pipelines. 
  • Provides technical expertise on monitoring, alerting, incident response, and application instrumentation. 
  • Reviews and approves proposed infrastructure code generated by staff and contractors. 
  • Provides technical expertise to build infrastructure and CI/CD pipelines that are reliable, secure, and scalable. 
  • Contributes to architecture and compliance documentation.
  • Coordinates with the state's cloud infrastructure team to lead the FAMLI team through key cloud architecture decisions and to comply with the state infrastructure and security policies. 
  • Conducts technical discovery to understand the engineering risks and opportunities to inform the technical of FAMLI's services. 


  • 5 years of engineering experience 
  • 3 years of experience as a DevOps Engineer, Cloud Engineer, or Site Reliability Engineer


Desired or Preferred Qualifications

  • Experience leading teams and/or projects
  • Experience designing, implementing, and managing cloud-based infrastructure on Amazon Web Services (AWS)
  • Experience building tooling to support the full systems development lifecycle, including CI/CD pipelines, monitoring, alerting, and logging
  • Experience building and maintaining infrastructure as code (experience with Terraform is a plus)
Further helpful experience

You'll fit right in at FAMLI if:

  • You value autonomy in your work, strive to achieve mastery in your field, and are energized by a mission-driven organization
  • You're a strong and inclusive leader who loves helping teams grow to meet difficult challenges
  • You're an excellent collaborator 
  • You are excited about solving complex human and organizational issues
  • You're an organized person who has experience coordinating complex, projects 
  • You're great at delegating ownership to capable people


All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (Labor/DUI) to determine whether any monies are owed to Labor/DUI as a result of unemployment insurance overpayment/fraud.  Any unpaid debt may have an impact on whether or not a candidate is offered employment.


All information concerning the qualifications, including any required documentation (diploma, transcript, certification, etc.) must be submitted and received by the closing date.  Information submitted after this date will not be considered.  Applications that meet minimum and/or selective qualifications will be referred to the hiring unit for interview selection.  Units will select those candidates most closely demonstrating the qualifications for interview.

A resume and cover letter are strongly encouraged for for this position.  Please upload one Word or PDF file that includes your combined cover letter and resume in the college transcript upload function under the "Other" tab.


The assessment may consist of a rating of your education, training, and experience related to the requirements of the position.  It is important that you provide complete and accurate information on your application.  A technical interview may also be included in the process.


This is a full-time, permanent position and eligible for full State benefits, which include:

  • Flexible hours and hybrid teleworking 
  • Paid holidays 12-13 per year 
  • 6 personal days granted at the beginning of every year
  • Generous paid leave package (annual, sick, personal and compensatory leave)
  • State Pension ("defined benefit" plan)
  • Tax-Deferred supplemental retirement savings plans (401k and 457)
  • Free parking 
  • Comprehensive, subsidized health, dental and prescription plans with little to no deductibles, free generic prescriptions, and free preventative health services
  • Flexible Spending Account plans for Health Care and Daycare
  • State Employees Credit Union

To learn more, please click this link: STATE OF MARYLAND BENEFITS


U.S. Military Veterans may qualify for additional bonus points towards certification. Any job offer will be contingent on the candidate providing a U.S. Military form DD 214 verifying honorable discharge from service prior to starting employment (and may be requested prior to interview). Permanent State employees do not need to submit proof of Veterans’ status. 

If you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via mail or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.


Completed applications, required documentation, and any required addendums may be mailed to:

MDOL Office of Administration
Attn: Tiffany Lott-Mallard 24-005484-0015
1100 N. Eutaw Street, Rm. 101
Baltimore, MD 21201

The MD State Application Form can be found online

Please contact or 410-767-2096 for additional information concerning this recruitment.  Online applications are strongly preferred.  A resume and cover letter are strongly encouraged for this position; please upload on Word or PDF file that includes your combined cover letter and resume to the JobAps "Other" tab. 

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