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Chief Performance Officer

Recruitment #24-005484-0014


This is a Management Service position and serves at the pleasure of the Appointing Authority.

A resume must accompany your application.

MISSION: To transform young people’s lives, create safer communities, and forge more equitable systems through community-based partnerships that hold youth accountable while building on their strengths and support systems. 

VISION: Providing pathways to success for youth and families through partnerships across Maryland.




DJS- Juvenile Services Education Program
217 E Redwood Street 
Baltimore, MD 21202

Main Purpose of Job

The Chief Performance Officer works under the direction of the Superintendent to ensure the viable operations of the Juvenile Services Education Program (JSEP). The incumbent in this position will maintain in constant communication with the Superintendent regarding the day-to-day operations of JSEP; ensuring that the Superintendent’s directives and vision are implemented.

The Chief Performance Officer leads initiatives and projects as assigned by the Superintendent and serves as the Chief Communications Officer for JSEP.


• Executive-level assistance to the JSEP Superintendent
Drive communication, collaboration and coordination of the executive team to implement the Strategic Planning Framework and the Implementation Plan. Leads the strategic monitoring, analysis, and reporting of system-wide data; engagement and collaboration with government, community, business and higher education partners; and effective and timely communication of information through innovative and varied approaches. Supervises the workflow of the Superintendent's office to ensure quality and timeliness including reports, correspondence, and related items. Provides leadership for the Superintendent's executive staff meetings, JSEP leadership meetings, and preparation for JSEP Board meetings including preparation of agenda items and interaction with executive staff in the preparation of materials and presentations. 

• Oversight of JSEP Human Resources and Finance 
Management of Human Resources and staff development, and JSEP financials as well as other critical operations functions of JSEP. Collaborates extensively with the Superintendent and other JSEP and DJS leadership to provide accountability and coherence of coordinated organizational leadership to ensure the implementation of the school system's strategic goals, objectives and the aligned priorities. Coordinates with DJS’ CFO and maintains an integrated financial program for JSEP including all fiscal operations; and long-range planning activities; and materials management; human capital management; and labor relations. Serves as the principal advisor to the Superintendent in matters related to all fiscal, management, planning and other support services. 

• Parent and Community Engagement 
Engages parent and community stakeholders to plan/support JSEP strategic priorities and initiatives through collaborative opportunities with JSEP leadership and schools to improve student academic success and overall student and school experiences.  

• Plans, coordinates, supervises and evaluates the work of subordinate managers 
Evaluates direct reports using the Performance Planning and Evaluation Program (PEP) process.


Education: A Master's degree in Education, Educational Leadership, or a related field.

Experience: Five years of experience in educational administration, including experience in a leadership role such as principal, or district-level administrator.



Demonstrated ability to develop, analyze, and present high level quantitative data.

Demonstrated ability to express ideas effectively both orally and in writing. 

Demonstrated ability to develop and maintain effective relationships with a wide range of stakeholders, including staff and partners; community agencies; federal, state and local officials.

Demonstrated track record of effective leadership, strategic planning, and collaboration in an educational setting.


Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be placed on the eligible (employment) list for at least one year.


The evaluation may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.



Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be submitted to the address below, or fax a paper application and supplemental questionnaire to the fax number below. You must include on each page of the attachment your First and Last Name, the Recruitment Number that is located at the top of the bulletin and the last 4 digits of your SS#. Paper application materials must be received in our office by the closing date for the recruitment. No postmarks will be accepted. Incorrect application forms will not be accepted:

Maryland Department of Juvenile Services
OHR-Recruitment & Examination Unit
217 E Redwood Street
Baltimore, MD 21202
Attn: Nicole Jones
Fax number 410-333-4188
TTY Users: call via Maryland Relay 

Should additional information regarding this recruitment be required, please contact DJS Office of Human Resources at Include the Recruitment Title/Number that is located at the top of the bulletin. 

DJS values the experience gained by Veterans while serving our country. Veterans are welcome to apply for all current recruitments. 

People with disabilities and bilingual candidates are encouraged to apply. 

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.

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