PROGRAM MANAGER SENIOR III
Director of Unemployment Insurance Benefits
Recruitment #24-005484-0013
Department | Maryland Department of Labor |
---|---|
Date Opened | 4/10/2024 2:00:00 PM |
Filing Deadline | 4/24/2024 5:00:00 PM |
Salary | $102,170.00 - $130,615 with potential growth up to $171,409.00/year |
Employment Type |
Full-Time
|
Work Location |
Baltimore City
|
Introduction
GRADE
LOCATION OF POSITION
Main Purpose of Job
The Director of Benefits is a senior staff member reporting to the
Assistant Secretary of the Department of Unemployment Insurance (DUI). The
Director oversees various benefit programs that are administered according to
the rules and regulations of the U.S. Department of Labor. These programs
include Maryland State Unemployment Benefits, Reemployment and Special
Programs, Disaster Unemployment Assistance, Unemployment Compensation for
Unemployed Federal Civilian Employees, Unemployment Compensation for Ex-Service
Members, Combined Wage Claims, Interstate Claims, Emergency Unemployment
Compensation, and Benefits Payment Control.
POSITION DUTIES
Responsibilities
of the Director of MDOL/ Division of Maryland Unemployment Insurance (DUI) are as
follows:
- Manages the technical program and
operation of MD unemployment benefit programs this includes oversight
of DUI call centers and collection activities.
- Managing the strategic planning for the
benefit division to ensure that staff priorities align with the Maryland
Unemployment Insurance Division and the agency's missions.
- Coordinating the development, evaluation,
and training of policies and procedures for the processing, review,
determination, and payment of claims for Unemployment benefits.
- The director of the program is expected to
direct, and coordinate quality assurance and quality control activities to
assess the quality, accuracy, and timeliness of benefits program
functions.
- At time is required to prepare proposals
on Maryland Unemployment matters for legislation for changes to state and
federal statutes.
- Advises the Assistant Secretary and Deputy
Secretary on benefit policies and legislative matters, and activities
impacting benefits division function.
- Establishing and maintaining effective
working relationships with agency and departmental administrators, state
officials, legislators, and the public.
- Develop responses for state and
legislative reviews and audits and take part in program reviews by the US
Department of Labor.
- Reviewing and approving modifications to
the Maryland Unemployment Insurance Benefits System (BEACON) and
recommending other system improvements needed to best serve customers.
MINIMUM QUALIFICATIONS
Education: A bachelor’s degree in business administration, Public Administration from an accredited college or university.
SELECTIVE QUALIFICATIONS
SPECIAL REQUIREMENTS
SELECTION PROCESS
EXAMINATION PROCESS
Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.
BENEFITS
FURTHER INSTRUCTIONS
U.S. Military Veterans may qualify for additional bonus points towards certification. Any job offer will be contingent on the candidate providing a U.S. Military form DD 214 verifying honorable discharge from service prior to starting employment (and may be requested prior to interview). Permanent State employees do not need to submit proof of Veterans’ status.
If you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via mail or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.
PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION
Completed applications, required documentation, and any required addendums may be mailed to:
DLLR Office of Human Resources
Attn: 24-05484-0013 Program Manager Sr III/Director of Benefits
1100 N. Eutaw Street, Rm. 100
Baltimore, MD 21201
The MD State Application Form can be found online
If you have any questions about this recruitment, please contact the Maryland Department of Labor at 410-230-6300.
Department of Labor, Licensing and Regulation is an equal opportunity employer. It is the policy of DLLR that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.