PROGRAM MANAGER SENIOR I

1100 North Eutaw Street

Baltimore, MD 21201

The Deputy Director will be responsible for the efficient operations, coordination and implementation state and local workforce programs and customer services within the maryland’s network of American Job Centers (AJC). The Deputy Director will ensure the highest quality workforce development services that support the needs of maryland’s businesses and labor force.

Supervise, direct, organize and assign work to reemployment program directors (RPD), oversee local programs co-located with the ajc’s in accordance with the state’s strategic plan 

Facilitate communication and a seamless working relationship between RPD, Workforce Innovation and Opportunity Act (WIOA) directors and key AJC leadership and partners in each of the 13 workforce areas

Research, develop, evaluate and implement best practice strategies and policies to enhance local area coordination and improved customer outcomes

Provides feedback to the deputy assistant secretary and assistant secretary of md labor, dwdal on situations, labor market activities and events impacting the delivery of services within the workforce system

Assist with development of program policies and provide technical assistance and guidance to RPD and local WIOA directors, and workforce development partners in order to foster an understanding of the services withinMD Labor’s Division of Workforce Development and Adult Learning

Conduct quarterly meetings to ensure all operations management and the principal subordinates are advised of changes in policies, department directives, assessments of productivity and other activities

Lead the coordinated effort to review and obtain approval of local area workforce plans, memoranda of understanding, and resource sharing agreements for accuracy, legal sufficiency, compliance and responsiveness as applicable.  assess local workforce development operational challenges and develop opportunities to achieve program objectives and ensure compliance.  provide technical assistance and guidance as identified or requested

Aid in the development of corrective action plans

Develops dashboards and reports to evaluate and track progress improvement

Participate in annual, semi-annual, and monthly audit activities, such as budget reviews and local office monitoring efforts to ensure that planned budgetary targets, internal controls, performance outcomes and standards are maintained 

Interprets federal workforce development and departmental policies, provide guidance and technical assistance to the workforce system, to include RPD, workforce staff and workforce development partners in order to foster an understanding of the services within md labor’s division of workforce development

Review federal guidance (tegl, ten and uipl) documents that provide instruction to the state workforce development systems and ensures compliance with related federal guidelines

Applicants must provide sufficient information on the application to show they meet the qualifications for this recruitment. *Resumes are not acceptable and not considered in the selection process*

Leave Benefits

Our generous leave package for permanent State employees includes from ten to 25 days of annual (vacation) leave per year, depending on seniority, as well as six personal days each calendar year. In addition, the State offers eleven paid holidays and fifteen days of sick leave per year.

We also offer paid parental leave to eligible permanent State employees to care for and nurture children within 6 months of birth or within 6 months of an adoption of a child under 6 years of age.

Our leave policies also adhere to the Family Medical Leave Act of 1993.

Retirement Benefits​

Maryland State employees are eligible for participation in a contributory defined benefit pension plan in which they are vested after ten years. State employees are also eligible to participate in two supplemental retirement plans: the 457 Deferred Compensation Plan and the 401(k) Savings and Investment Plan.​

Flexible Work Schedules​

Employees of the State of Maryland typically work a forty-hour work week. Many State agencies offer their employees flexible work schedules. The Teleworking Program enables eligible state employees to work at home, at a satellite office, or at a Telework Center.

Student Loan Forgiveness

Employees with the State of Maryland are eligible to participate in the Federal Public Service Loan Forgiveness Program. ​ Participants that meet all requirements may qualify for forgiveness on the remaining balance on his or her Direct Loans after making 120 qualifying monthly payments under a qualifying repayment plan while working full-time in a qualifying public service position.  ​

To learn more about PSLF, please visit the Student Loan Repayment Benefits​ page. 

​Free Mass Transit Benefit​

Permanent State employees are entitled to use the Baltimore Light Rail, the Baltimore Metro Subway, the Baltimore Bus Service (Local Bus Service and Express Bus Service), as well as the following Baltimore Region Commuter Bus Routes:

There is no charge to the permanent State employee with a valid State ID card. This benefit can be used any time of the day or evening, including weekends. The Free Mass Transit Benefit does not include MARC trains, commuter buses that serve Washington, D.C., or any special event buses. 

Health Coverage

When you come to work for the State of Maryland, as a permanent State employee (or a contractual employee who works at least 30 hours per week or an average of 130 hours a month for a period greater than 90 consecutive days), you and your family may benefit from our medical, prescription, dental and vision coverage. You also may be eligible for life, accidental death and dismemberment insurance plans at low group rates.

Reduced Child and Health Care Costs

Working for the Maryland State Personnel Management System entitles permanent State employees to participate in Healthcare and Dependent Daycare Flexible Spending Accounts. These plans allow eligible employees to save, on a pretax basis, for healthcare and dependent care costs incurred during the plan year. 

STATE OF MARYLAND BENEFITS

Online application process is strongly preferred.  However, if you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via mail or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.

Completed applications, required documentation, and any required addendum may be mailed to:

Department of Labor Office of Human Resources

Attention: 24-005482-0008/ Mrs. Maker 

1100 N. Eutaw Street, Rm. 100

Baltimore, MD 21201 

Faxed or e-mailed applications will not be accepted. Resumes will not be accepted in lieu of completing the application.

If you are having difficulty with your user account, need to make adjustments to a submitted application or have general questions about the online application system, please contact the MD Department of Budget and Management at Application.Help@maryland.gov.

Maryland Department of Labor is an equal opportunity employer. It is the policy of MDOL that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status