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Deputy Director, Special Projects Unit

Recruitment #24-005478-0020


The Maryland State Retirement Agency is the administrator of the Maryland State Retirement and Pension System (“System”). The System is a defined benefit retirement system covering governmental employees within the State of Maryland. The System is composed of twelve (12) separate retirement and pension systems with over 50 different rule sets. The System has over 397,000 participants (customers), including 192,000 members who are actively employed and participating in the System, 165,000 payees who receive a monthly payment from the System, and 40,000 vested members who are no longer actively employed but have earned a benefit that will become payable at a future date.

The agency is seeking to fill a Program Manager III position which serves as the Deputy Director of the Special Projects Unit of the Benefits Administration Division. This position will provide leadership and management within the Special Projects Unit of the Maryland State Retirement Agency.




120 E. Baltimore Street
Baltimore, MD 21202

Main Purpose of Job

The main purpose of this job is to support the Director of Special Projects by providing leadership and management to the teams within the Special Projects Unit of the Maryland State Retirement Agency. This chosen candidate must have strong organizational skills as well as excellent attention to detail, great communication and customer service skills. To be successful, the chosen candidate must be motivated and dedicated to producing results, possess advanced problem-solving skills and be committed to providing the best service possible to your teammates and to participants of the System.

This is a Management Service position and serves at the pleasure of the Appointing Authority.


This position assists in the leading and managing of the Special Projects Unit. The Special Projects Unit is responsible for several important duties:

  • Reviewing and approving all payments being paid to participants of the System. Reviewing and approving these payments involves understanding the various benefit calculations and various benefit types (retirement benefits, refund of member contributions, and death benefits) and the proper documents required to support the payment(s).

  • Managing the Agency’s disability process for members, which includes determining eligibility for benefits, processing applications, scheduling Independent Medical Examinations (IME), working with doctors on the medical board and finalizing the claims.
  • Processing all requests for Direct Deposit Authorization for retirees. Reviewing and validating form data, type of account and proof of account to determine if the request can be completed to update the account on file.
  • Administering the System’s Deferred Retirement Option Program (DROP) available to members of the State Police Retirement System and the Law Enforcement Officers’ Pension System. Administering the DROP involves determining eligibility for the program, setting up new accounts in the program, providing annual account balance statements to participants, and paying out account balances when the participants leave the program.

  • Conducting monthly death match audits to identify payees and members who have died during each month. Conducting the death match audits, transferring data files to vendors, receiving data files identifying deceased participants, researching matches that are not exact and determining proper status, and communicating the matches to internal staff for further action.
  • Completing the annual earnings limitation audit to identify retirees who have become re-employed and have exceeded their limitation of re-employment earnings. Completing this audit involves working with employers to obtain wage files, processing the wage files through the Agency’s systems, reviewing identified matches where excess earnings have been identified, taking appropriate actions on affected accounts, and communicating those actions to the retirees.

  • Controlling other Payment Verifications audits throughout the year.
  • Locating and contacting vested members who are owed a monthly benefit from the System and encouraging them to apply for their benefit.
  • Handling significant administrative and technical special projects that present themselves on an “as needed” basis.

During the probationary period, this position will work 100% at the office of the Maryland State Retirement Agency.  After the probationary/training period, and at the discretion of the Unit Director, this position may be eligible to telework one day per week.


Education: Possession of a Bachelor’s degree from an accredited college or University.

Experience Five (5) years of professional work experience.  AND

Three (3) years of experience leading or supervising staff.


Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be placed on the eligible (employment) list for at least one year.

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire.


The evaluation may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.



Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be submitted to: Department of Budget and Management, Recruitment and Examination Division, 301 W. Preston St., Baltimore, MD 21201. Paper application materials must be received in our office by the closing date for the recruitment. No postmarks will be accepted.

For questions regarding this recruitment, please contact the DBM Recruitment and Examination Division at or 410-767-4850, MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.

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