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PROGRAM MANAGER I

Senior County Manager

Recruitment #24-005476-0014

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Introduction

This is a Management Service position and serves at the pleasure of the Appointing Authority.

MISSION: To transform young people’s lives, create safer communities, and forge more equitable systems through community-based partnerships that hold youth accountable while building on their strengths and support systems.   

VISION: Providing pathways to success for youth and families through partnerships across Maryland.

GRADE

19

LOCATION OF POSITION

1 Rolling Cross Road Catonsville, MD 212228 (Baltimore County)

Main Purpose of Job

Program Manager I is a managerial level of work in the Management Service of the State Personnel Management System. Employees in this classification are responsible for directing programs unique to their agency's mission and operations and which are not found in other agencies. Employees in this classification have supervisory or managerial responsibility for the work of other employees in the Skilled or Professional Services.

The Program Manager I provides coaching and support to Case Management Specialist Supervisors and Case Management Program Supervisors in the Region. Additionally, they are responsible for ensuring special initiatives are implemented in the Region and coaching the other supervisors on the implementation and adherence to supervision models. This position provides support to the Regional Director when needed to cover duties in the region.

POSITION DUTIES

Manages the Case Management Services and the normal daily operations of the respective county offices/jurisdiction to ensure the most cost-effective manner by which to service the community and its youth in accordance with the goals and objectives of DJS' program services.

Oversees, manages, trains, and provides direction to Case Management Specialist Supervisors and Case Management Specialists as to the practices and methods used in implementing and coordinating the delivery of services and treatment plans for juveniles on probation supervision or after-care supervision in an effort to reduce reoffending by youth and to promote productive citizenship and social acceptance.

Evaluates current staff, resource needs and services, develops plans and presents the same to the Regional Director. As needed, provides accurate/timely information to the Regional Director for dissemination to Headquarters' staff for implementation, consistent with the goals of the Department. Presentations include data regarding program utilization or resource needs.

Oversees the implementation of special projects and service implementation to their assigned jurisdiction.

Maintain an effective working relationship with the County's courts, juvenile service stakeholders, and other servicing county agencies.

Provides input and expertise toward policy development and regional/county implementation.

MINIMUM QUALIFICATIONS

Education: A Bachelor’s degree in the social or behavioral sciences or criminal justice from an accredited four-year college or university.

Experience: Five (5) years of experience in workforce and program development initiatives, youth programming, staff supervision and leadership role with a demonstrated progression of responsibilities. 

Note: Candidates may substitute possession of a bachelor's degree with at least ten (10) years of managerial experience.

DESIRED OR PREFERRED QUALIFICATIONS

• At least two (2) years of experience as a Supervisor

• At least two (2) years of experience as a Facility Superintendent or Supervisor/Director of Community Supervision   

• At least three (3) years of experience in conflict resolution, crisis response and management, and fostering positive employee/management relations

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be placed on the eligible (employment) list for at least one year.

EXAMINATION PROCESS

The evaluation may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

BENEFITS

FURTHER INSTRUCTIONS

Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be submitted to the address below, or fax a paper application and supplemental questionnaire to the fax number below. You must include on each page of the attachment your First and Last Name, the Recruitment Number that is located at the top of the bulletin and the last 4 digits of your SS#. Paper application materials must be received in our office by the closing date for the recruitment. No postmarks will be accepted. Incorrect application forms will not be accepted.

Maryland Department of Juvenile Services
OHR-Recruitment & Examination Unit
Attn: Laurita Lesperance      
217 E Redwood Street
Baltimore, MD 21202    

Fax number 410-333-4188

TTY Users: call via Maryland Relay 

Should additional information regarding this recruitment be required, please contact DJS Office of Human Resources at djs.careers@maryland.gov. Include the Recruitment Title/Number that is located at the top of the bulletin. 

DJS values the experience gained by Veterans while serving our country. Veterans are welcome to apply for all current recruitments. 

People with disabilities and bilingual candidates are encouraged to apply. 

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.



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