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TEMPORARY BILINGUAL (SPANISH) BRANCH OFFICE REPRESENTATIVE

Taxpayer Services Division

Recruitment #24-005361-0008

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Introduction

OPEN TO ALL QUALIFIED APPLICANTS

This is a position specific recruitment. The resulting certified eligible list may be used to staff several current and future vacancies for this position/function only.

GRADE

Branch Office Representative - $20.00/hour

LOCATION OF POSITION

This recruitment is open to individuals able to work in one of the following locations:
  • Baltimore
  • Salisbury
  • Waldorf

POSITION DUTIES

Do you enjoy helping people and have good Bilingual/Spanish customer service skills? How would you like the opportunity to work for The Comptroller of Maryland Branch Offices?

If this is you, The Taxpayer Services Division of the Comptroller of Maryland is looking for highly motivated Bilingual (Spanish) Branch Office Representatives to provide taxpayer service assistance to taxpayers and tax preparers in one of our eleven Branch Offices across Maryland. 

Tax training will be provided and these positions may be eligible for future contractual or permanent employment. The Comptroller of Maryland offers an excellent benefit package and competitive wages for employees. Apply today!
  
The office schedule is: Monday-Friday from 8:00 am - 5:00 pm.

PLEASE NOTE: Evening and weekend work may be required especially during peak times of the year.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: The ability to read, speak, and write in Spanish.

** For education obtained outside of the U.S., you will be required to provide proof of the equivalent American education as determined by a foreign credential evaluation service. If you possess a degree obtained outside of the United States, please submit a detailed, course-by-course evaluation report from one of the U.S. equivalency evaluating members identified at http://www.naces.org/members.html.

DESIRED OR PREFERRED QUALIFICATIONS

  • Customer service experience
  • Personal computer experience
  • Software applications experience 
  • Fiscal clerical or clerical related work, or income tax preparation

LIMITATIONS ON SELECTION

  • Telework is not available for this position
  • Leave may be restricted during the first 30 days
  • Leave may be limited during certain times of the year  due to high volume events, projects or special assignments

SELECTION PROCESS

Please ensure you provide sufficient information on your application to demonstrate that you meet the qualifications for this recruitment. Please indicate clearly any position-specific experience and ensure all education and experience sections are complete. Approval of your application will be based on a review of the information you submit. All qualified applicants are placed on an unranked list of candidates and will remain active on this list for at least one year. Incomplete information may result in the disqualification of your application.

All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date.

Qualifying applicants are subject to an oral interview. Prior to appointment, the employee must successfully undergo a comprehensive background check that will include fingerprinting, tax obligation, and determination of legal authorization to work in the United States.

*Resumes will not be accepted in lieu of a completed application.

FURTHER INSTRUCTIONS

The online application process is STRONGLY preferred. If you choose email as the option to submit your application/required additional information, you must include the following information on at least one the pages you submit.

  1. First and Last Name
  2. Recruitment Number (located at the top of the bulletin)
  3. The last four digits of your SS#
If you have questions or concerns regarding this recruitment, please email dbrown@marylandtaxes.gov at Comptroller of MD, Office of Human Resources.

If you are having difficulty with your user account or have general questions about this online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or 
Application.Help@maryland.gov

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. Bilingual applicants are encouraged to apply.

We thank our Veterans for their service to our country and encourage them to apply.

Please contact Stanley Harris at sharris@marylandtaxes.gov if you need reasonable accommodations.



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