Medical Relations Supervisor

The Maryland State Department of Education is dedicated to supporting a world-class educational system that prepares all students for college and career success in the 21st century. With excellent stewardship from our divisions, we oversee State and federal programs that support the needs of a diverse population – students, teachers, principals, and other educators throughout Maryland. As part of the Maryland State Department of Education, the Division of Rehabilitation Services (DORS) provides services to assist students with disabilities prepare for the work world, vocational rehabilitation services to assist adults with significant disabilities who are seeking to enter or reenter the workforce, and the adjudication of Social Security disability claims for the citizens of Maryland.

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This is professional level position which supervises the agency’s Consultative Examination Scheduling Unit and is aimed at promoting the medical community’s understanding of and participation in the disability program with special emphasis on the consultative examination process.

• Direct, train, coordinate and supervise the activities of the consultative examination scheduling unit to ensure effective scheduling of appointments, including establishing annual performance standards in conjunction with federal and state performance expectations. 
• Provide an ongoing review of consultative exam and qualified medical source examination reports for quality of content, timeliness of report delivery and responsibility for follow-up actions.
• Develop and implement trainings for the DDS Operations staff, the Consultative examination scheduling unit and the medical and psychiatric consultant staff on scheduling, monitoring process procedures and the timely delivery of consultative exam reports. 
• Provide orientations and training to new Consultative Examination providers regarding SSA requirements for scheduling and reporting timeframes, reporting guidelines, testing protocols, confidentiality, treatment issues authorization and billing procedures. Be available for follow-up and monitoring as needed. 
• Follow up on all general referrals and claimant satisfaction surveys. Investigate and resolve any complaints presented. 
• Conduct an ongoing statewide Consultative Examination provider recruitment program to ensure that the Consultative Examination panel is adequately staffed with physicians, psychologists, testing facilities and labs. 
• Perform tasks as assigned by the Medical Relations Director. In the Medical Relations Director’s absence, assume responsibility as needed.

Education: A Master’s degree or at least 36 hours of equivalent post-baccalaureate course work from an accredited college or university.

• Supervisory experience.

Conditional job offers and access to Social Security Administration’s (SSA’s) systems, data, information, and/or premises are contingent upon you passing the SSA suitability process. A suitability determination by the Social Security Administration is necessary to determine whether an employee can be issued credentials.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be placed on the eligible (employment) list for at least one year.

STATE OF MARYLAND BENEFITS

It is preferred that applicants complete the MD State Government online application for employment. The application must clearly demonstrate that the applicant meets the minimum qualifications for the position. If the applicant is unable to apply online, paper applications can be obtained from the link below and be faxed to 410-554-9397 or mailed to DORS Human Resources Department at 2301 Argonne Drive, Baltimore, MD 21218. If there is a supplemental questionnaire, this must be completed and sent in with your paper application, if you are unable to apply online.

All application materials must be received in our office by the closing date. Postmarks will not be accepted. Applications must be complete to be considered including all related job duties, even if those are also listed on an attached resume. Additional required materials may be uploaded with the online application, submitted to the fax number, or mailed to the address listed.

Inquiries can be made to 410-554-9391, TDD (410) 554-9399. Appropriate accommodations can be made for individuals with disabilities.

If you have difficulty with your user account or have general questions about this online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850. TTY Users: Call via Maryland Relay.

Proof of eligibility to work in compliance with the Immigration Reform and Control Act, and travel throughout the State are required. Any misrepresentation of academic or experience requirements for this position may result in non-selection or termination of employment.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply.

We thank our Veterans for their service to our country.