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Business Intelligence Analyst

DoIT Application Programmer/Developer I

Recruitment #24-004756-0001

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Introduction

The Department of Information Technology (DoIT) leads the State in the creation and implementation of information technology solutions that improve IT infrastructure and government services and keep Maryland current within IT industry trends. Currently DoIT’s Business Intelligence offering is the Qlik Sense platform.

GRADE

STD 0019

LOCATION OF POSITION

Dept. of Information Technology (DoIT)
100 Community Place 
Crownsville, MD  21032

Main Purpose of Job

This position will design, develop, test, implement and maintain Business Intelligence (BI) and web-based applications and programs using generally accepted computer programming languages or other developmental tools.

This position will utilize BI web-based programming languages to develop websites as well as BI technologies to perform analysis and database development in support of a variety of applications for multiple state agencies and other stakeholders.

POSITION DUTIES

  • Provide technical troubleshooting and analysis in support of BI platforms, applications, websites, and databases. Solve technical problems and seek known solutions related to more complex issues;
  • Collect and analyze data concerning BI programming and development projects to determine the purpose, work methods used, cause and effect of problems to determine if issues need to be elevated to a level II employee.
  • Prepare conceptual designs of proposed new or revised BI solutions outlining the purpose, software components, hardware requirements, cost analysis and alternative solutions in support of the DoIT Statement Of Work (SoW) process;
  • Contribute to technical designs detailing input, processes, output and controls using narrative reports and analysis tools such as flowcharts, diagrams, operating instructions, program documentation, user documentation, documentation to support software changes, test plans, scope statements and other deliverables required by the work request or project;
  • Design, code, and test new and modified code for BI platforms, applications, websites, and databases;
  • Trains users in the use of new and revised BI applications;
  • ServiceNow ticket handling and management, and documentation per the DoIT ServiceNow Ticket Handling Etiquette guidelines;

MINIMUM QUALIFICATIONS

Experience:
Six years of experience designing, developing, testing, implementing and maintaining applications systems and programs using generally accepted computer programming languages or other developmental tools. 

Notes: 
1. Candidates may substitute a Bachelor's degree from an accredited college or university in Information Technology, Computer Science, Management Information Systems, or other information technology related field for up to four years of the required experience. 
2. Candidates may substitute six credit hours of coursework in application analysis and programming using generally accepted computer programming languages or other developmental tools for six months of the required experience. 
3. Candidates may substitute completion of high school or a high school equivalency certificate and eighteen months of experience converting data from project specifications by writing program code using generally accepted computer programming languages or other developmental tools for the required education. 
4. Candidates may substitute completion of high school or a high school equivalency certificate and fifteen credit hours from an accredited college or university in systems analysis and application programming using generally accepted computer programming languages or other developmental tools for the required education. 
5. Candidates may substitute experience in one of the following areas: operating computers, scheduling, controlling input and output or maintaining backups or data storage, processing data on computers, evaluating, implementing and maintaining hardware and software, on a year-for-year basis for a high school education.
6. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Computer Systems Programming classifications or Computer Systems Programming specialty codes in the Information Technology field of work on a year-for-year basis for the required experience and education.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to candidates who have one or more of the following skillsets or experience:

  • Application architecture experience with data and BI Tools (especially Qlik Sense) with strong analytical capabilities for programming and set analysis.
  • Experience scripting in SQL, Python etc. to query databases and deployment of BI Applications.

SPECIAL REQUIREMENTS

Employees in this classification may be subject to call-in 24 hours a day and, therefore, may be required to provide the employing agency with a telephone number where the employee can be reached.  Employees may be furnished with a pager or cell phone. 

 

Applicants for this classification may handle sensitive data.  This will require a full scope background investigation prior to appointment. A criminal conviction may be grounds for rejection of the applicant.

Employees may occasionally be required to travel to field locations and must have access to an automobile in the event a state vehicle cannot be provided. Standard mileage allowance will be paid for use of a privately owned vehicle.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

BENEFITS

FURTHER INSTRUCTIONS

Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be submitted to: Department of Budget and Management, Recruitment and Examination Division, 301 W. Preston St., Baltimore, MD 21201. Paper application materials must be received in our office by the closing date for the recruitment. No postmarks will be accepted.

For questions regarding this recruitment, please contact the DBM Recruitment and Examination Division at Application.Help@maryland.gov or 410-767-4850, MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire.




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