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IT SYSTEMS TECHNICAL SPECIALIST

Recruitment #24-004488-0011

GRADE

19

LOCATION OF POSITION

State Board of Elections
151 West St. Ste 200
Annapolis, MD 21401

Main Purpose of Job

An Information Technology (IT) Systems Technical Specialist is the full performance level of work planning, designing and developing improvements and new or advanced systems or applications across an entire area of specialization in application, communication, database, or operating systems software technology. Employees in this classification do not supervise other positions. Employees in this classification receive general supervision from an IT Systems Technical Specialist Supervisor or other information technology administrator. Positions in this classification are evaluated by using the classification job evaluation methodology. The use of this method involves comparing the assigned duties and responsibilities of a position to the job criteria found in the Nature of Work and Examples of Work sections of the class specification. The IT Systems Technical Specialist is differentiated from the IT Systems Technical Specialist Supervisor in that the IT Systems Technical Specialist performs the full range of duties and responsibilities under general supervision while the IT Systems Technical Specialist Supervisor has supervisory responsibility for IT Systems Technical Specialists.

POSITION DUTIES

Plans, designs and develops improvements and new or advanced systems or applications across an entire area of specialization in application, communication, database or operating systems software technology;

Performs in-depth analysis of various information technology alternatives to include consideration of technical matters, costs and compatibility with existing hardware or software, and prepares related narrative reports and technical documents;

Develops the structure, methodology and use for major elements of an information technology discipline for use across hardware and software such as data element dictionary, operating system customization user screen definition and use, program development tools and program generators;

Monitors the use of the particular information technology discipline in order to determine advances and changes necessary to achieve desired goals;

Provides expert technical advice and guidance to information technology staff such as IT Programmers, Systems Analysts, Operators, Technical Support Specialists, Network Specialists, Database Specialists, vendors and supervisory personnel and to departmental management regarding future directions, customization, software or hardware enhancements and software or hardware purchase recommendations in designated area of specialization;

Advises management in matters related to designated area of specialization to maintain efficient and effective information support functions by recommending solutions or alternatives to problems, new projects and changes in objectives in consideration of factors such as availability of resources, cost effectiveness and overall program policies and objectives;

Analyzes, designs and models broad projects and studies requiring critical resolution of difficult information technology issues in designated area of specialization;

Performs special assignments such as feasibility studies which involve long-range planning and an understanding and evaluation of diverse technical options in designated area of specialization to determine the course of current and future information technology solutions, methods and standards;

Keeps abreast of the state-of-the-art in the specific information technology discipline by reviewing technical journals, attending technical classes, conferences and user groups and maintaining regular communication with hardware and software vendors;

Performs other related duties.

MINIMUM QUALIFICATIONS

Experience: Seven years of experience designing, developing, testing, implementing and maintaining application, communication, database or operating systems software.

Notes:

1. Candidates may substitute graduation from an accredited high school or possession of a high school equivalency certificate and thirty credit hours from an accredited college or university in Computer Science, Computer Technology, Management Information Systems or other information technology-related field to include coursework in application, communication, database or operating systems software technology for four years of the required experience. 

2. Candidates may substitute graduation from an accredited high school or possession of a high school equivalency certificate and one year of experience designing, developing, testing, implementing and maintaining application, communication, database or operating systems software for four years of the required experience.

3. Candidates may substitute experience operating computer systems; or scheduling, controlling input and output to process data on computer systems; or evaluating, implementing and maintaining computer hardware and software; or converting data from project specifications by developing program code using generally accepted computer programming languages on a year-for-year basis for a high school education.

4. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university in Computer Science, Computer Information Technology, Management Information Systems or other information technology-related field to include coursework in application, communication, database or operating systems software technology and three years of experience designing, developing, testing, implementing and maintaining application, communication, database or operating systems software for the required experience.

5. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in the Computer Systems Operations classifications or Computer Systems Operations specialty codes in the Information Technology field of work on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

-5+ years of experience developing and maintaining web properties using MS IIS and Dreamweaver or the equivalent and providing usage data and stats using Google Analytics

-3+ years experience as a developer or data analyst using MS SQL Server and supporting tools to enable high-quality reporting and analysis of data for executives.

-3+ years experience producing and editing technical software development lifecycle documentation.

-3+ years of experience integrating new technology and tools via API or other means with existing applications.

-Familiarity with using Google Workspace, Smartsheet, Microsoft Office tools, Jira, and VPN software.


LICENSES, REGISTRATIONS AND CERTIFICATIONS

NOT APPLICABLE.

SELECTION PROCESS

Applicants must meet the selective qualification(s) to be considered. Include clear and specific information on your application regarding your qualifications.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.

RESUMES WILL NOT BE ACCEPTED IN LIEU OF APPLICATIONS. APPLICATIONS SHOULD BE COMPLETED IN THEIR ENTIRETY.

BENEFITS

FURTHER INSTRUCTIONS

Online applications are highly recommended. However, if you are unable to apply online, the paper application (and supplemental questionnaire) may be submitted to the State Board of Elections, 151 West St., Suite 200, Annapolis, MD 21401. Paper application materials must be received by 5:00 pm on the closing date for the recruitment. Resumes will not be accepted in lieu of an application.

If additional information is required, the preferred method is to upload.  If you are unable to upload, please fax the requested information to 410-974-5126. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.

For questions regarding this recruitment, please contact 410-269-2866.

MD TTY Relay Service: 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.




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