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HCD System Administrator I (C23042/489530)

Recruitment #24-003743-0001

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Introduction


This is a contractual position with limited State of Maryland benefits

Work that matters. The Maryland Department of Housing and Community Development is a nationally recognized leader in affordable housing programs. The department is committed to enhancing our Information Technology capabilities. We are recruiting for a HCD System Administrator I.

Candidates should have experience performing server administration, event monitoring, capacity planning, account management and access control, data backups and restores, compliance activities, and system integration for servers used for case management software systems.

Candidates should demonstrate analytical and organizational skills, and the ability to articulate technical information to customers and peers.  Communication and diagnostic skills are essential.

Duties will include monitoring and controlling servers, acting as liaison with 3rd party software vendors, administering application interfaces and file exchanges, monitoring server events, creating accounts, enabling permissions, and performing software updates.  Candidates must be able to lift 25 pounds without assistance.

DHCD offers a flexible work schedule, telework opportunities, job sharing options, career advancement, casual business dress on Fridays, and a competitive salary. DHCD’s office is located close to the New Carrollton metro stop.
 
 

GRADE

19

LOCATION OF POSITION

7800 Harkins Road Lanham, MD 20706.

The Department of Housing and Community Development Headquarters is located in Prince George's County across from the New Carrollton Metro stop.

POSITION DUTIES

The main purpose of this position is to provide system administration for the Department’s numerous case management and financial systems. This position requires knowledge of operating systems, troubleshooting tools, network topologies, communication protocols, servers, clients, network operating systems, and security. The incumbent must have ability to recognize and treat appropriately any non-public information including PII, and have ability to understand and comply with IT security standards and methodologies, including State guidelines.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate. 

Experience: One year of experience administering multi-tiered client-server software systems with multi-layers of application security in an organization with extensive level of program integration and reliance on technology.

Notes:

1. Candidates may substitute the possession of an Associate’s or Bachelor's degree in Information Systems, Applied Technology or Computer Science from an accredited college or university for the required experience.

2. Candidates may substitute fifteen credit hours from an accredited college or university in systems analysis and applications programming using generally accepted computer programming languages or other developmental tools for the required experience.

3. Candidates may substitute completion of a certification program in Network Administration, such as Certified Novell Administrator (CNA), Microsoft Certified Product Specialist NT 4.0 Administrator or equivalent certification program for the required experience.

4. Candidates may substitute experience in one of the following areas: operating computer systems, scheduling, controlling input and output or maintaining backups or data storage, processing data on computer systems, evaluating, implementing, and maintaining computer hardware and software or converting data from project specifications by developing programs using generally accepted computer programming languages or other developmental tools on a year-for-year basis for a high school education. 5. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Network Analyst classifications or Network Integration and Management specialty codes in the Information Technology field of work on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

  • At least one years' experience performing access control and account management
  • At least one years' experience administering and updating case management software for a housing finance program and/or grants management program (such as software from Emphasys/AOD, HDS, Nortridge, Calyx or Agate).

SELECTION PROCESS

Please provide sufficient information on your application to document that you meet the minimum qualifications for this recruitment. Unofficial transcripts, certifications or diplomas to document educational or certification qualifications are required. Educational credentials from foreign countries must be evaluated by an approved education review service. This evaluation must be submitted with your application. For further information, you may call International Consultants of Delaware, Inc. (302) 737-8715 or World Education Services Inc. 1-800-932-3897 or (202) 331-2925. Successful candidates will be placed on the employment (eligible) list for at least one year. Eligible list may be used to fill future vacancies of the same classification. Successful candidates must document eligibility to work in the U.S. upon hire.

Please note: The Maryland Department of Housing and Community Development is not sponsoring new employees in application of the H-1B Visa at this time due to budgetary constraints. All applicants must be legally authorized to work in the United States under the Immigration and Reform Control Act of 1986. Federal regulations prohibit H1B Visa candidates from paying sponsorship fees, all sponsorship fees must be assumed by the potential employer.

EXAMINATION PROCESS

The examination will consist of a rating of your education, training, and experience related to the requirements of the position. You may be required to complete a qualifications supplement, or the rating may be based on your application. Therefore, it is important that you provide complete and accurate information on your application. Report all experience and education that is related to this position.

BENEFITS

Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program (the Program), have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents. As a contractual employee, you will be responsible for paying 25% of the premiums for your medical and prescription coverage, including any eligible dependents you have enrolled. The State of Maryland will subsidize the remaining 75% of the cost for these benefits. You can also elect to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance, but will be responsible to pay the full premium for these benefits. Leave may be granted to a temporary/contractual employee who has worked 106 days in a 12 month period. This leave accrues at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year.

FURTHER INSTRUCTIONS

Online applications are STRONGLY preferred. However, if you wish to submit a paper application, you may mail your application and materials to:
Miles Peterson 
Department of Housing and Community Development
Office of Human Resources 
7800 Harkins Road, Lanham, MD 20706 
All application materials must be received by the filing deadline. If you are unable to upload your transcripts into the system, please send via email to miles.peterson@maryland.gov. Please include the following information in the body of the email: 
  • Attn: Miles Peterson, HR Generalist 
  • Your First and Last Name 
  • Recruitment # 
  • Classification (Job Title) of Recruitment
Incorrect application forms, or resumes in place of the application, will not be accepted. If you are interested in these positions and cannot apply online please fill out the paper application. For questions concerning these positions, please call 301-429-7566. 

TTY Users: call via Maryland Relay. 

We thank our Veterans for their service to our country, and encourage them to apply.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.


Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online
View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.
Apply via Paper Application. You may also download and complete the Paper Application here.

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