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Recruitment #24-002594-0002


A DJS Case Management Program Supervisor is the program supervisory level of work providing community juvenile case management services for a county or jurisdiction.  Employees in this classification direct the implementation and coordination of all supervision, probation and aftercare services for juveniles, and serve as department representatives on Local Coordinating Councils and Local Management Boards.  Employees in this classification supervise lower-level DJS Case Management Specialists, and in large jurisdictions may supervise DJS Case Management Specialist Supervisors.

Employees in this classification receive general supervision from a DJS Regional Director or other designated administrator.  Employees may be assigned to work evenings and weekends and may be subject to call-in based on staffing needs.  Employees may be required to travel throughout the State to attend court proceedings, visit homes, schools, community based services and juvenile residential facilities.

Positions in this classification are evaluated using the classification job evaluation methodology.  The use of this method involves comparing the assigned duties and responsibilities of a position to the job criteria found in the Nature of Work and Examples of Work sections of the class specification.




Prince George's County

Largo Office

1100 Mercantile Lane Suite 120

Largo, Maryland 20774

Main Purpose of Job

The function of the position involves providing direct supervision to Case Management Specialist and ensuring that they are prepared regarding Departmental policies and procedures. Provide training on Juvenile Services process as it relates to case management and supervision of juvenile delinquents. The incumbent also manages and directs the gate keeping function for Community Justice; reviewing court orders for detention and commitment, counseling and instructing juveniles and parents, monitoring appropriate placement at institutions, and administering the flow of case records and court orders to institutions. The incumbent testifies in court concerning DJS policies, the availability and appropriateness of resources, and offers solutions to daily operational problems. In addition, the position requires constant contact with outside vendors to include; local law enforcement, community partners and property management.

Mission statement: To transform young people's lives, create safer communities, and forge more equitable systems through community-based partnerships that hold youth accountable while building on their strengths and support systems. Vision Statement: Providing pathways to success for youth and families through partnerships across Maryland.


  • · Schedules, assigns, supervises and evaluates work of Case Management Specialist, office professionals, and paraprofessionals involved in casework services;
  • · Reviews written reports prepared by staff for completeness, clarity, presentation, proper casework, treatment and investigational technique;
  • · Supervises the communication of court action involving children to DJS and other appropriate agencies;
  • · Schedules, plans and carries out conferences with staff in order to interpret and implement departmental and state policies and procedures;
  • · Conducts interviews with new employees, staff meetings, and in-service training programs;
  • · programs;
  • · Makes recommendations concerning staff and advises the designated supervisor of needs and problems;
  • · Directs the establishment and maintenance of essential files;
  • · Prepares detailed reports and formal recommendations regarding the type and volume of work for the purpose of program planning and evaluation;
  • · Keeps abreast of developments in the field of juvenile delinquency by reading professional journals and attending seminars, workshops and conferences; and
  • · Promotes public interest in the Department of Juvenile Services.
  • · Handles offices issues as it relates to building maintenance and tenant Issues.
  • · Participate as the Department of Juvenile Services representative on Various Committees or projects.
  • · Approves the FMIS request for the satellite office.


Education:   A Bachelor’s degree from an accredited college or university.

Experience: Four years of experience providing case management services to emotionally or socially maladjusted, delinquent, victimized, or exceptional juveniles in a community or residential setting.


1. Candidates may substitute possession of an Associate of Arts degree in the social or behavioral sciences or criminal justice from an accredited college or university and two years of experience providing direct services to children in a community or residential setting for the required education.

2. Candidates may substitute possession of a Master’s degree in the social or behavioral sciences or criminal justice from an accredited college or university for one year of the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Social Services classifications or Social Services specialty codes in the Social Science, Psychology and Welfare field of work on a year-for-year basis for the required experience and education.


1. Experience managing and directing gate keeping functions.

2. Experience reviewing court orders for detention and commitment.

3. Experience administering the flow of case records and court orders to institutions


1. Candidates appointed to positions in this classification are required to become fully certified by the Maryland Correctional Training Commission within 90 days of appointment and maintain certification while employed.

2. Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.


1. In accordance with the Correctional Services Article, Section 8-209 of the Annotated Code of Maryland, the Maryland Correctional Training Commission shall establish the minimum qualifications for probationary or permanent appointment of a Department of Juvenile Services employee in a mandated position. These requirements are listed in detail in the Code of Maryland Regulations, general regulations of the Maryland Correctional Training Commission, and include:

    U.S. Citizenship or Resident Alien status

    Must be at least 21 years of age

    A thorough background check, including fingerprinting and drug testing

    An oral interview, and

    Physical and psychological examinations.

2. Employees in this classification are subject to substance abuse testing in accordance with Code of Maryland Regulations 17.04.09, Testing for Illegal Use of Drugs.


Please make sure that you provide sufficient information on your application (and on separate pages, if necessary) to show that you meet the qualifications for this recruitment.  All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date.  Successful candidates will be ranked as Best Qualified on the employment (eligible) list for at least one year.


The assessment will be a rating of your application based on your education, training, and experience as it relates to the requirements of the position. Therefore, it is essential that you provide complete and accurate educational and employment information on your application.  Please make sure to provide sufficient information on your application to show the qualifications for this recruitment. For education obtained outside the U.S., you will be required to provide proof of the equivalent American education as determined by a foreign credential evaluation service. The Certified Eligible list will be used by the hiring agency to select employees. Please note that your answers on the supplemental questionnaire must correspond to the information provided on your application to receive credit. Applications that do not include a completed supplemental questionnaire will be considered incomplete and may be subject to disapproval.



Online application process is strongly urged.  However, if you are unable to apply on line you may mail a paper application and copy of license/certificate to the address below or fax a paper application and copy of license/certificate to the fax number below.  If you choose to fax or use regular mail, you must include on each page of the attachment your First and Last Name, the Recruitment Number that is located at the top of the bulletin and the last 4 digits of your SS#.  The paper application must be received by 5 pm, close of business, on the closing date for this recruitment, no postmarks will be accepted. Incorrect application forms will not be accepted:

       Maryland Department of Juvenile Services

OHR-Recruitment & Examination Unit

       217 E. Redwood St., 15th floor

       Baltimore, MD 21202

       Attn: Crystal M. Wilson

       Fax number 410-333-4188

       TTY Users: call via Maryland Relay

Should additional information regarding this recruitment be required, please contact DJS Office of Human Resources at  Include the Recruitment Title/Number that is located at the top of the bulletin.

The resulting Certified Eligible List for this recruitment may be used for similar positions in this or other State agencies.

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.

DJS values the experience gained by Veterans while serving our country. Veterans are welcome to apply for all current recruitments.

Bilingual applicants are welcome to apply for all recruitments.

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