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Legal Manager


Recruitment #24-002588-0035


When you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than one million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults. 

We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we leave no one behind. 




Department of Human Services 
Prince George's County Child Support Administration 
Office of the Director 
4235 28th Avenue, Suite 135 
Temple Hills, MD 20748 

Main Purpose of Job

The incumbent in this position is responsible for directing the daily operations of a Legal Unit in accordance with agency, State and Federal policy. The incumbent is responsible for acting as a representative in the absence of the Deputy Director of Programs and Legal. Coordinates, arranges, and oversees, tasks of subordinate personnel encompassing professionals and administrative workers. Assesses operational efficiency and formulates, revises, and suggests new policies, standards, and workflow procedures for the Legal Unit. Coordinates leave of employees, recommending approval or disapproval of leave requests as necessary to adequately staff the unit. Prepares and conducts performance evaluations and coach and counsel staff. Coordinates and facilitates training for staff in their established job duties and to use the child support computer system and all related equipment and computer programs. Performs other related duties.


  • Directs, plans, organizes, and supervises work of subordinate staff in determining the division's overall direction, goals, and objectives; establishes and monitors performance measures and standards of success; develops, implements, and evaluates policy and procedures; communicate effectively and act as a liaison with State agencies, Sheriff's departments, Magistrates, Judges, and other child support agencies to ensure optimum service to our customers; facilitates and encourages two-way communication regarding responsibilities, expectations, goals, training, and performance of the unit.
  • Analyzes legislative and federal changes to assess impact on operations; plans and implements related changes; develops, reviews, and analyzes management reports to enhance program operations by prioritizing resource allocation, measuring program effectiveness, and evaluating the need for new or modified procedures; identifies problematic areas and makes recommendations for improvement to the Deputy Director for Programs and Legal; plans, directs, organizes, leads, and coordinates the daily activities of an assigned Legal Division to ensure compliance with federal, state, and local policies and procedures.
  • Supervises, motivates, develops, and evaluates staff to reinforce staff knowledge of new and existing policies and procedures to ensure optimum individual and unit performance according to Federal, State, local laws, policies, and procedures; conduct weekly, bi-weekly, or monthly team meetings; this would include identifying problematic areas within the program; managerial supervision of the Legal Division.


Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Six years of administrative staff or professional work.


1. Candidates may substitute 30 college credit hours from an accredited college or university for each year up to four years of the required experience.

2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university and two years of experience in administrative staff or professional work for the required experience.

3. Candidates may substitute the possession of a Master's degree from an accredited college or university for the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for-year basis for the required experience.


Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

Three years of experience in investigating and analyzing child support cases. 

Five years of experience in supervising staff.

Three years of experience in Court proceedings. 

One year of experience with organizational systems such as Maryland Electronic Courts (MEC) and the Child Support Management System (CSMS). 


Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.


Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.


The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.


As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost. CLICK ON THIS LINK FOR MORE DETAILS: STATE OF MARYLAND BENEFITS.

  • Personal Leave - new State employees are awarded six (6) personnel days annually (prorated based on start date).
  • Annual Leave - ten (10) days of accumulated annual leave per year.
  • Sick Leave - fifteen (15) days of accumulated sick leave per year.  
  • Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child.
  • Holidays - State employees also celebrate at least twelve (12) holidays per year.  
  • Pension - State employees earn credit towards a retirement pension.
  • Positions may be eligible for telework.


The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application and supplemental questionnaire to, Department of Human Services, Examination Services Unit, 311 W. Saratoga Street, First Floor, Baltimore, Maryland 21201, or email

All mailed documents must include the applicant's name and the job number and must be received by 5 p.m. on the closing date. Resumes will NOT be accepted in lieu of completing the application. 


If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division, at 410-767-4850 or 

Do not submit unsolicited documentation.

TTY Users: call via Maryland Relay

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity. People with disabilities and bilingual applicants are encouraged to apply.


We thank our Veterans for their service to our country and encourage them to apply.

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