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Health Benefits, Wellness & Employee Engagement Administrator

Recruitment #24-002587-0033



When you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than one million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults. 

We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we leave no one behind. 





Baltimore City Department of Social Services
Office of Human Resources
1910 N. Broadway
Baltimore, MD 21213

Main Purpose of Job

The Health Benefits, Wellness and Engagement Administrator oversees and directs the management of daily operations of the Workday Processing Unit and the Health Benefits & Retirement Unit. This position also manages the strategic implementation and continuous improvement of the Baltimore City Department of Social Services’ Employee Engagement and Wellness Program. This position performs a variety of both routine and complex tasks to plan, develop and monitor agency wide wellbeing initiatives and assists in the development of programs that create awareness, motivation and provides tools to employees that help them adapt and maintain a well-rounded healthy lifestyle. 


  • Oversees the management of the daily operations of the Health Benefits, Retirement and Wellness Unit. This unit consists of one supervisor and three subordinate Specialists responsible for providing guidance and expertise to employees and management staff in policy and procedures with regards to Family Medical Leave Act (FMLA), ADA Accommodations, Retirement, State Medical Director referrals, Parental Leave, Leave Bank and Health Benefits for all BCDSS employees.

  • Creates, implements, and assess a comprehensive and sustainable 'whole employee' strategy that leverages engagement initiatives, wellness programming, and development opportunities; leads the development of strategies, and implementation of programs by the wellness committee and develops timelines, milestone, communications, key success factors and metrics to identify expected outcomes and success; plans and organizes annual agency wide employee engagement events, health and safety fair, internal activity challenges, external activity and community service activities such the MS Bike Ride, Breast Cancer Walks, American Heart Association walks, etc.; manages and facilitates initiatives that arise from Employee Engagement Survey, particularly those that impact the employee experience.

  • Oversees and maintains the HR smart sheet Process; creates maintains and monitors Smartsheet workflows, automation, and forms; develops smart sheets when needed to enhance employee and agency processes.


Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Five years of administrative staff or professional work.


1. Candidates may substitute 30 credit hours from an accredited college or university for each year up to four years of the required experience.

2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university and one year of experience in administrative staff or professional work for the required experience.

3. Candidates may substitute the possession of a Master's degree from an accredited college or university for the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for- year basis for the required experience.


Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

One year of experience using Smartsheet, Microsoft Office, and Google Workspace.

One year of experience supervising staff.

One year of experience developing or implementing wellness strategies.

One year experience researching and analyzing data.


Must be a current State of Maryland employee.


Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.


Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year. 


The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position. You may be asked to complete a supplemental questionnaire.  The supplemental questionnaire may be used as part of the rating process.  Therefore, it is important that you provide complete and accurate information on your application.

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service is required prior to hire.   


As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost. CLICK ON THIS LINK FOR MORE DETAILS: STATE OF MARYLAND BENEFITS

Personal Leave- new State employees are awarded six (6) personnel days annually (prorated based on start date). 

Annual Leave – ten (10) days of accumulated annual leave per year.

Sick Leave – fifteen (15) days of accumulated sick leave per year.

Parental Leave – up to sixty (60) days of paid parental leave upon the birth or adoption of a child.

Holidays – State employees also celebrate at least twelve (12) holiday per year.

Pension – State employees earn credits towards a retirement pension.

Positions may be eligible for telework. 


The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application and supplement questionnaire to: Attention: Cynthia McMillian, Department of Human Services, Examination Services Unit, 311 W. Saratoga Street, Room 142 Baltimore, Maryland 21201. 

All mailed documents must include the applicant's name and the job number and must be received by 5 p.m. on the closing date. Resumes will NOT be accepted in lieu of completing the application. 

If additional information is required, the preferred method is to upload. If unable to upload, please email requested information only to Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time. 

TTY Users: call via Maryland Relay.
If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division, at 410-767-4850 or 

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.

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