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Equal Employment Opportunity Investigator

ADMINISTRATOR II

Recruitment #24-002587-0026

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Introduction

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"Together, we are building a stronger Maryland."

                                -  Governor Wes Moore

Do you want to join a dynamic, innovative team? Join one of the State of Maryland’s largest agencies, the Maryland Department of Public Safety and Correctional Services (DPSCS)! When you work at DPSCS, it’s an opportunity to support and impact our large workforce, help ensure the public safety of Maryland’s residents and change the lives of returning citizens.

Visit our website to learn more about the work we do https://dpscs.maryland.gov/.

GRADE

17

LOCATION OF POSITION

6776 Reisterstown Road
Baltimore, MD 21215

POSITION DUTIES

This position will be responsible for receiving EEO inquiries for Department of Public Safety and Correctional Services (DPSCS). That includes conducting investigations of all internal Equal Employment Opportunity (EEO) Complaints. Such tasks shall include but not be limited to intake, triage, assessment of complaints, referral of non-EEO complaints, drafting appropriate and related documents, completion of investigative report, rendering finding and recommendation, case management, and mediations with guidance from Senior EEO staff and management. This position will also assist with the development and delivery of training, data compilation and EEO related reporting requirements.

This position’s primary duty will be to investigate complaints of discrimination to include equal employment opportunity, referral of non-EEO matters, Americans with Disabilities Act and sexual harassment complaints.  Receive, investigate, and recommend corrective action to charging parties’ supervisor via the Director and Deputy Director and facilitate the resolution of all EEO/ADA related complaints filed by DPSCS employees, prepare detailed responses to EEO/ADA related complaints from outside agencies including the Equal Employment Opportunity Commission and the MD Commission on Civil Rights in their respective region with guidance from Senior OEEO staff.  

Duties include: providing assistance and making recommendations to the EEO Investigative Supervisor and/or EEO Compliance Manager on issues and philosophies related to EEO/ADA; reviewing and approving employment transactions, assisting in the development of policies and procedures regarding EEO/ADA; participating on interview panels to ensure fair hiring practices as directed by Management; reviewing statistical data regarding the Department’s workforce and employment practices, which includes recruitment and retention progress; providing information and guidance to managers for review regarding EEO/ADA laws and requirements for compliance, and delivery of training; participating in EEO/DEI initiatives. 

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Five years of administrative staff or professional work.

Notes:

1. Candidates may substitute 30 credit hours from an accredited college or university for each year up to four years of the required experience.

2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university and one year of experience in administrative staff or professional work for the required experience.

3. Candidates may substitute the possession of a Master's degree from an accredited college or university for the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for- year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

1.  Experience assisting in the development of policies and procedures. 

2.  Experience handling investigations and/or complaints of discrimination.

3.  Experience conducting, delivering and formatting training related to EEO, Diversity, or Equity, Inclusion.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. 

All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

BENEFITS

As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost.

CLICK ON THIS LINK FOR MORE DETAILS:STATE OF MARYLAND BENEFITS 

  • Personal Leave - new State employees are awarded six (6) personnel days annually (prorated based on start date). 
  • Annual Leave - ten (10) days of accumulated annual leave per year. 
  • Sick Leave - fifteen (15) days of accumulated sick leave per year.  
  • Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child. 
  • Holidays - State employees also celebrate at least twelve (12) holidays per year.   
  • Pension - State employees earn credit towards a retirement pension.
  • Student Loan Forgiveness - Employees with the State of Maryland are eligible to participate in the Federal Public Service Loan Forgiveness Program
  • Free Mass Transit Benefit​- Permanent State employees are entitled to use the Baltimore Light Rail, the Baltimore Metro Subway, the Baltimore Bus Service

FURTHER INSTRUCTIONS

Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be emailed to hr.recruitmentuser@maryland.gov. Paper application materials must be received in our office by the closing date for the recruitment.

If you are submitting additional information, the preferred method is to upload it with your application. All uploaded additional information must be received by the closing date and time. If you are unable to upload, please email the requested information to hr.recruitmentuser@maryland.gov referencing the recruitment number in the subject line. Only additional materials that are requested will be accepted for this recruitment.

For other HR related questions, please contact the Department of Public Safety and Correctional Services, HRSD-Recruitment Division at 410-585-3999.

Kyoo Hwang

kyoo.hwang2@maryland.gov

If you are having difficulties with submitting your online application, please contact the DBM Recruitment and Examination Division at Application.Help@maryland.gov <Application.Help@maryland.gov> or 410-767-4850.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State's diversity.

 

TTY  Users: call via Maryland Relay





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