Introduction
This is a position specific recruitment for the Maryland Department of Natural Resources, Licensing and Registration. This recruitment will be used to fill current vacancies for the position and may be used to fill future vacancies in the same classification/function. Future vacancies may also be filled via other recruitments. The resulting eligible list will be maintained for one year.
**INTERNAL RECRUITMENT - LIMITED TO CURRENT MDNR LRS EMPLOYEES ONLY**
GRADE
17
LOCATION OF POSITION
501 W. MacPhail Rd., Bel Air, MD 21014
Main Purpose of Job
This Public Services position manages one of the Department’s seven Regional Service
Centers. Distributed throughout the State, these locations serve a multi-county area and
are the front-line connection between the Department and the constituency it serves.
Public Services is responsible for (1) sport hunting and fishing license sales, (2) vessel
registration, titling and excise tax collection, (3) commercial tidal fish license renewals and
transfers, (4) the issuance of off-road vehicle permits, and (5) the licensing and monitoring
of boat dealers and sport license agents.
POSITION DUTIES
A Licensing and Registration Service Center Manager is the managerial level of work responsible for oversight of a Department of Natural Resources Service Center location and a regional office team consisting of a Licensing and Registration Technician Supervisor and Licensing and Registration Technicians.
MINIMUM QUALIFICATIONS
Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
Experience: Five years of administrative staff or professional work.
Notes:
1. Candidates may substitute 30 credit hours from an accredited college or university for each year up to four years of the required experience.
2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university and one year of experience in administrative staff or professional work for the required experience.
3. Candidates may substitute the possession of a Master's degree from an accredited college or university for the required experience.
4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for- year basis for the required experience.
DESIRED OR PREFERRED QUALIFICATIONS
- Experience involving titling and registering boats.
- Experience issuing hunting and fishing licenses and permits.
- Supervisory experience.
- Customer service experience.
LIMITATIONS ON SELECTION
**INTERNAL RECRUITMENT - LIMITED TO CURRENT MDNR LRS EMPLOYEES ONLY**
LICENSES, REGISTRATIONS AND CERTIFICATIONS
Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.
SELECTION PROCESS
Please make sure you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates may be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.
For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire.
EXAMINATION PROCESS
Your application is part of the examination process. The examination will consist of a rating of your education, training, and experience related to the requirements of this position. The rating will be based on the information provided on your application. Therefore, it is important you provide all the experience and education related to this position completely and accurately.
BENEFITS
FURTHER INSTRUCTIONS
The online application is strongly preferred. If you are unable to apply online, you may submit a paper application and supplemental questionnaire to: Department of Natural Resources, Human Resources, 580 Taylor Avenue, C-3, Annapolis, MD 21401. The Human Resources unit is not responsible for applications sent to any other address.
Faxed or e-mailed applications will not be accepted. Resumes will not be accepted in lieu of completing the application.
If you are having difficulty with your user account, need to make adjustments to a submitted application or have general questions about the online application system, please contact the MD Department of Budget and Management at
Application.Help@maryland.gov.
Please provide ample time to complete the application template. If you are having technical difficulties submitting an application on the day of the deadline, it is strongly advised that you complete the JobAps physical application template and hand deliver to DNR - HRS at 580 Taylor Avenue, Annapolis, MD 21401 before 4:30 p.m. The Maryland Department of Natural Resources cannot guarantee that late submissions, as a result of technical difficulties, will be accepted.
TTY Users: call via Maryland Relay
Candidates with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country, and encourage them to apply. As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.
