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ADMINISTRATOR I - MSRA

Recruitment #24-002586-0032

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Introduction

The Maryland State Retirement Agency is the administrator of the Maryland State Retirement and Pension System (“System”). The System is a defined benefit retirement system covering governmental employees within the State of Maryland. The System is a multi-employer, public employees’ defined benefit retirement system composed of twelve (12) separate retirement and pension systems with over 50 different rule sets. The System has over 397,000 participants (customers), including 192,000 members who are actively employed and participating in the System, 165,000 payees who receive a monthly payment from the System, and 40,000 vested members who are no longer actively employed but have earned a benefit that will become payable at a future date.

The Maryland State Retirement Agency is currently recruiting for two skilled and experienced supervisors to join their team. They are seeking a Estimate Processing Unit Supervisor and a Revisions Processing Unit Supervisor to help lead and support their growing agency. 

GRADE

16

LOCATION OF POSITION

Maryland State Retirement Agency
120 E. Baltimore St.
Baltimore, MD 21202

Main Purpose of Job

These positions serve as Supervisor of its respective unit. The responsibilities for each are listed below.

Revisions Processing Unit Supervisor: 
The Supervisor of the Revisions Processing Unit is primarily responsible for ensuring accurate and timely revisions to retirement accounts and ensuring timely payments to payees of the System through manual retroactive payments. A revision to a retirement record is necessary any time the Agency receives new information from the payee or employer after the initial retirement record has been processed and created. Typical revisions result from a retiree’s election to change their retirement option, change their designated beneficiary, beneficiary predeceases the retiree, the employer certifies a change in the amount of unused sick leave from that certified at retirement, retiree purchases additional service credit or files for military credit prior to retirement but the transactions occur after the effective date of retirement or processing, changes in salary that impact the calculation of the retiree’s Average Final Compensation based upon new information provided by the employer, and account revisions based on internal system reports including the 900 difference report. Revisions to retirement records or processing of adjustments to retirements after the initial benefit payment generally require staff to create manual payments to affected payees.

Estimate Processing Unit Supervisor:
The Supervisor of the Estimate Processing Unit is primarily responsible for ensuring the accurate and timely processing of estimate applications. The supervisor should work with staff to ensure incoming estimate applications are properly prepared and reviewed for batching. The estimate notice is the document the member uses to make their financial retirement decisions. It provides estimated allowance amounts of the basic and optional allowances. Only within the first 30 days following retirement may a retiree change their option selection. Accuracy is critical as the individual makes a lifetime financial decision based upon the numbers generated and released in the notice issued to the member. This includes service, disability, and purchase of service estimates. Applications are subject to a complete audit of the member’s historical pension membership records, from date of hire to the date of projected retirement. The audit is to verify and confirm that the member paid the statutory required member contributions, the record reflects accurate membership, military, purchased, approved leave and eligibility service credits as well as the service was credited to the proper benefit tier to ensure proper benefit formula is applied to the calculation, and the employer reports accurate actual and annualized salaries each fiscal year.

POSITION DUTIES

  • Supervise assigned staff.
  • Determine priorities, assign work, allocate resources within the unit to ensure timely and accurate processing.  
  • Maintaining tracking logs to ensure timely processing and to track the status of a revision/correction prior to completion. 
  • Manage work assignments to staff based on available resources and incoming requests to ensure timely processing.  
  • Ensure the accurate and timely processing of incoming applications in accordance with Pension Law, federal and state tax law, regulations, Board and Agency policies.
  • Prepare and review incoming retirement and/or estimate applications to ensure timely and accurate processing. 
  • Prepare and/or review salary audit cases to ensure salary flags are resolved in an appropriate manner. 
  • Maintain an expert knowledge of Maryland retirement law, State and Federal tax law, and Board and Agency policies and procedures related to processing incoming applications.  

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Four years of administrative staff or professional work.

Notes:

1. Candidates may substitute 30 college credit hours from an accredited college or university for each year up to four years of the required experience.

2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university for the required experience.

3. Candidates may substitute the possession of a Master's degree from an accredited college or university for the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for- year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Preferred Qualifications:

1. Experience determining eligibility for retirement. 
2. Experience applying Maryland State retirement laws and regulations.
3. One to two years of experience as a lead or in a supervisory role.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

BENEFITS

FURTHER INSTRUCTIONS

Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be submitted to:

Department of Budget and Management 
Recruitment and Examination Division, 
301 W. Preston St. 
Baltimore, MD 21201. 

Paper application materials must be received in our office by the closing date for the recruitment. No postmarks will be accepted. 
For questions regarding this recruitment, please contact the DBM Recruitment and Examination Division at Application.Help@maryland.gov or 410-767-4850, MD TTY Relay Service 1-800-735-2258.
We thank our Veterans for their service to our country.
People with disabilities and bilingual candidates are encouraged to apply.
As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.



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