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Professional Development Trainer

Administrator I

Recruitment #24-002586-0028



When you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults.

We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we leave no one behind.

This is a full-time contractual position. 




Maryland Department of Human Services
Learning Office
311 W. Saratoga Street
Baltimore, MD 21201

Main Purpose of Job

The Professional Development Trainer is responsible for the design, delivery, coordination, and evaluation of employee development training programs and other specialized training, designed to address leadership, management, and organizational development needs of the Department.


  • Conducts and coordinates the delivery of training programs designed to develop and update targeted employee competencies consistent with identified training needs and DHS' strategic training goals. Training will be delivered at locations statewide and virtually regularly and continuously. Adheres to a training schedule consistent with DHS strategic professional development goals and timely posts course attendance data after training delivery. At all times, the incumbent will provide customer service to internal and external customers that meet or exceeds the standards set by the Department.
  • Designs and fully develops classroom-based and online courses and modules to support the Departmental training plan and other departmental initiatives consistent with strategic training goals.
  • Designs and conducts customized training programs and workshops, including classroom and online training courses and modules for all levels of DHS staff to meet Departmental training needs.
  • Provides consultation to others in the areas of needs assessment, design, delivery, and evaluation of training programs to ensure the provision of high-quality training programs within the Department. Participates in the needs assessments and recommends solutions to managers requesting organizational development services to assist in implementing effective change strategies.


Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Four years of administrative staff or professional work.


1. Candidates may substitute 30 college credit hours from an accredited college or university for each year up to four years of the required experience.

2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university for the required experience.

3. Candidates may substitute the possession of a Master's degree from an accredited college or university for the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for- year basis for the required experience.


The ideal candidate will possess the following:

  • One year of experience in facilitating in-person and/or virtual training programs in a formal classroom setting.
  • One year of experience utilizing adult learning principles, instructional design methodologies, or training delivery techniques.
  • Two years of experience using Microsoft Office (Word and PowerPoint) or Google Suite (Docs and Slides).
  • A bachelor's degree from an accredited college or university in Business, Communications, Education, Social Work, or similar closely-related major.


Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  We will not consider information submitted after this date.  Successful candidates will be placed on the employment (eligible) list.  The resulting list may be used for future vacancies with this agency or other state agencies.


Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program, have a current employment contract and work 30 or more hours a week(or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents. As a contractual employee, you will be responsible for paying 25% of the premiums for your medical and prescription coverage, including any eligible dependents you have enrolled. The State of Maryland will subsidize the remaining 75% of the cost for these benefits. You can also elect to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance, but will be responsible to pay the full premium for these benefits. Leave may be granted to a contractual employee who has worked 120 days in a 12 month period. This leave accrues at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year.


The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application and supplement questionnaire to: Attention: Stacey Nelson, Department of Human Services, Recruitment Services Unit, 311 W. Saratoga Street, Room 143 Baltimore, Maryland 21201. 

All mailed documents must include the applicant's name and the job number and must be received by 5 p.m. on the closing date. Resumes will NOT be accepted in lieu of completing the application. 

If additional information is required, the preferred method is to upload. If unable to upload, please email requested information only to Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time. 

If you have any questions concerning this recruitment process for this position, please contact 410-767-7349.. 

TTY Users: call via Maryland Relay.
If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division, at 410-767-4850 or 

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.

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