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Long Term Services and Supports Coordinator

ADMINISTRATOR I

Recruitment #24-002586-0016

Introduction

The Maryland Department of Aging helps establish Maryland as an attractive location for all older adults through vibrant communities and supportive services that offer the opportunity to live healthy and meaningful lives.

GRADE

16

LOCATION OF POSITION

Maryland Department of Aging

301 W. Preston Street
Baltimore, MD  21201

Main Purpose of Job

The Maryland Department of Aging seeks a full-time, contractual team member to assist in the coordination and redesign of Long-Term Services and Supports. The team member will work across Department programs to facilitate streamlined access to pre-Medicaid and Medicaid long term care and Medicare counseling services and will assist the leadership team to update the state-funded long-term services continuum of care.

The Coordinator will be part of the team at the Departments of Aging and Health participating in a privately funded 18-month intensive technical assistance process to assist Maryland to better coordinate pre-Medicaid and No Wrong Door services, promote awareness, and develop a quality assurance and sustainability plan that builds provider capacity and reduces wait list times.
 ***This is a contractual position with limited benefits. ***

POSITION DUTIES

Supporting the State Health Insurance Assistance Program (SHIP) Manager by:
  • Assisting constituents experiencing Medicare and Medicaid access challenges.
  • Becoming a certified SHIP counselor and cross-training to support the Maryland Access Point aging and disability resource center.
  • Create training materials and deliver training to local counselors.
  • Providing technical assistance to local counselors.
  • Conducting outreach to raise awareness about Medicaid options for Medicare beneficiaries. 
Navigating long term service access among current program participants by:
  • Assisting state and local Program Managers to identify participants in state-funded programs that can be prioritized into Medicaid home and community-based services.
  • Assisting in the process of transitioning participants, in partnership with the Maryland Department of Health.
Assisting the Department with its efforts to engage in long term services and support technical assistance by:
  • Gathering and disseminating data.
  • Facilitating meetings and workgroups with internal staff and external stakeholders.
  • Drafting system design and policy updates.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Four years of administrative staff or professional work.

Notes:

1. Candidates may substitute 30 college credit hours from an accredited college or university for each year up to four years of the required experience.

2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university for the required experience.

3. Candidates may substitute the possession of a Master's degree from an accredited college or university for the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for- year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to candidates who have the following skillsets or experience:

Three (3) years of experience working in an area of health and human services related to Medicaid or Medicare. Three (3) years of customer service experience working in a health and human services related area.
Experience training others and facilitating meetings. 
Experience gathering and disseminating data.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

BENEFITS

Contractual employees who work for an agency and have a current employment contract of 30 or more hours a week (or on average 130 hours per month) will be eligible for subsidized health benefits coverage for themselves and their dependents.   View rates on the Department of Budget & Management website, State Employees, Health Benefits, Contractual/Variable rates.

Leave

Paid leave will accrue at a rate of one hour for every 30 hours worked.

FURTHER INSTRUCTIONS

Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be submitted to: Department of Budget and Management, Recruitment and Examination Division, 301 W. Preston St., Baltimore, MD 21201. Paper application materials must be received in our office by the closing date for the recruitment. No postmarks will be accepted.

For questions regarding this recruitment, please contact the DBM Recruitment and Examination Division at Application.Help@maryland.gov or 410-767-4850, MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.




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